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New Property
Hi can anyone help, im moving into a new property soon and need to sort my gas n elecrtic supply out. what i need to know is 1. do i have.to go with british gas who have been supplying the property there as i feel i will fail there credit score system 2. how long does it usually take to be sorted. many thanks cherry
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where has my money gone, EON ?
hi all, A little advice needed, I'm a student nurse who stupidly ran up a debt with eon of £2,000 for gas and electric. I was visited by a representative of their debt management team or equivalent and agreed to pay £10 weekly which I have been doing since sept 2015 via standing order, however I have received a letter…
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Scottish Power Home Comfort
Hi - I am posting this seeking some advice. I have been with Scottish Power for around 3 years now and have only recently realised that they have been debiting my account for an amount of £18 per month for Home Comfort for a service I thought had been cancelled sometime ago. The problem is that my type of boiler is not…
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3 year old, estimated bill
Out of the blue, I've just had a bill for c.£180 (estimated!) from First Utility, gas and elec. The bill is for ~6 weeks use from the end of Dec 2013 to Feb 2014 for a house that was unoccupied (between tenants). I checked my records and I have an email from the letting agent stating that they were going to send the meter…
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Ridiculous Billing from British Gas
I am on a monthly direct debit plan and have a smart meter installed and I am on a dual fuel plan with British Gas. I received an email from BG a few days ago saying my latest bill was available to view online. I checked the bill and it indicated over £300 in credit and it projected I would be over £900 in credit by the…
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What's the worst case scenario when switching energy provider (uSwitch)?
I'm with EDF and uSwitch tells me I can save £270/year by switching to npower (I'm in London). I checked the numbers and indeed, with npower I'll pay something like 11.7p/kWh, with EDF 14.88p, nearly 30% more expensive. But then on the internet, as is usually the case with internet reviews, there's plenty of horror…
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Solar panels
Does anyone have these on their roof? Had someone round this weekend whose proposing 14 panels that should supposedly cover 3/4 of our energy needs for the year (not including a battery but would also great or water via solar). System would cost 8.5k. Does anyone have any personal experience of these? How much were your…
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Letter from Debt Collect agency about overdue debt with supplier ive never even had!!
Hello I was wondering if anyone could help me- I previously had my electricity supply with I think E-on (although would need to check bank statements to confirm), but whoever the supplier was I was with I was with them for over 1year, had a monthly direct-debit setup, and so no payment was ever missed or anything like…
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Scottish Power fraudsters
Hi, A strong title to start with I know however, I personally consider what Scottish Power are doing to be fraud. Currently at my address they are billing for three accounts and have another looking to give me a smart meter. Account One is a previous tenant who they were charging and continue to charge for an energy supply…
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Nightmare switch to npower - now cancelled
I'm looking for a bit of advice and opinions from people on this. Me and my partner initiated a switch to npower for Gas and Elec in December 2016. The elec part of it set up fine, but the gas has never completed. It got to March 17 and things seemed to be moving. My previous supplier no longer supplies the gas and it…
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National Electricity Meter Database
Many years ago (I cannot exactly remember how many) I realised that my family circumstances meant that my usage of Economy 7 was not in fact financially viable, so I changed to a tariff which was the same day and night (again I cannot remember with which supplier). My supplier for the last few years has been First Utility…
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Are Utilita or E Lying To Me?
So, I currently have a gas and electric dual fuel supply, at the moment I still have old style meters. I was approached about 3 weeks back by a salesman from Utilita who convinced me that it would in the long term be to my benefit to switch to smart meters and go with them, as their cheap rates would be to my benefit, and…
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Tado Unfair Rental Billing
Hi, Tado (the smart thermostat people) are trying to bill me for a third year of rental, even though I want to cancel. They issued their 3rd year invoice the day before the third year term was due to start. I then contacted them to enquire about buying the kit outright. They were slow to respond, so I asked again. They…
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EON heatwise advice
We are currently on heatwise for our hot water only ( we have gas heating)and economy 7 for all other electricity. EON have advised that they are ending this tarrif where we currently have the 5 different meter readings, including boost which we have never used. We have a choice of a standard unrestricted meter, economy 10…
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Switching - poor website account setup
Recently switched from SSE to npower where meter readings were inaccurate and misleading. Switched to e-on, avoiding exit charges at npower (thanks to Resolver), due to poor management of my npower account. e-on website would not accept meter readings when requested! I thought switching was easy! it's not - it is hard work…
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GB Energy -- New Tariffs
So it looks like GB Energy is going to continue to work alongside the Co-Op. I thought on expiry we would be transferred over. My Crystal deal runs out in August. The new deal (ignore the save £200 a year headlines) is around £30 more than the best on the comparison sites and fixed to September 2018. I may just stay.…
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Edf
Just had a call, purporting to be from EDF, regarding our electricity bill at work. Allegedly, there is a query on our supply number. The guy had quite a lot of information, but my instinct said scam/cold caller & when I challenged him about it, & that I felt it was a scam, he said they were the only ones who would have…
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Sub-Metering
Help, I made a post in the housing section about my friend being evicted which it's kindly giving lots of good advice, but I've also mentioned a problem with the electricity but no one can help so thought it best to post here. She lives is a 3 floor property above an empty shop, her electricity is sub metered from that. As…
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Carbon Monoxide Alarms - Warning!
Hi all British Gas serviced my boiler yesterday and asked about the carbon monoxide alarm. I said that I had one, but... It turned out it was 7 years out of date (the sensors fail apparently - and mine had failed). Using the test button only tests that the battery is OK and the sounder works, not that the sensor works! So…
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New build
Hi I'm about to purchase my first home which is a new build, any recommendations for a way of finding a decent energy deal it's a three bedroom which will have a family of four living in it, ot is gas and electricity required?? Any help would be great Thanks
