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This is Money Collective Switch
This is Money have a collective switch running at the moment. Registration needs to be done pretty quick as it closes on 20th June. I have registered as my GB electric expires at the end of August. Cheapest option at the moment for me that I'm happy with seems to be EON dual fuel so I'll be leaving Zog who I've been very…
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Npower or SSE?
Currently duel fuel with EDF, looking to switch - Npower and SSE working out about the same cheapest cost - which would you go with? Or neither, wait a bit longer and hope for other competitive tariffs? I have found EDF very good and was with Ovo before, also very good.
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Is it worth going to the Energy Ombudsman?
I've had issues with Scottish Power for the past while now relating to 2 complaints being raised. I apologise in advance for the lengthy post but feel I need to put this info down to get a proper idea of if it's worth taking to the Ombudsman. Initially, my Direct Debit was increased to £500 after a meter reading was…
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Npower - installing new smart meter
Hi, When I bought my house 18 months ago, EDF supplied the electricity (an EDF smart meter had already been installed) and British gas supplied the gas. Soon after moving in, the cheapest dual fuel tariff was with NPower sonic fixed with them for a year. When that deal expired I looked for the cheapest deal again and…
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New Eon tariff but where is it?
Eon have been trumpeting this new tariff to the newspapers but I can't find it on the website, at least not the actual tariffs. http://www.dailymail.co.uk/money/bills/article-4606896/Eon-s-tariff-guarantees-100-average.html
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Eco-tec add-on to existing boiler - worthwhile?
We have been offered an Eco-tec add-on to our existing 15 year old boiler. Apparently this reduces the workload on the boiler and saves 25% or more on the gas bill (at an installation cost of £1400). It seems to be a reputable offer but I'm struggling to find any reviews (all seem to relate to Vailant boilers pre-fitted…
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switching without meter reading
New user so if I say something stupid or in the wrong pleace, please forgive me. Been on npower electricity, standard tariff, paying bills on arrival for years. Their latest gives me an estimate of almost 800 quid per year. I want to leave them, and their customer service is a pain to get through to. So as im on estimates…
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Incorrect Final Utility Bill has overdrawn my bank account
Hi, I recently switched supplier from First Utility. I paid my bills by direct debit and payment was taken yesterday for more than double what the final amount should have been which sent my bank account overdrawn and therefore with charges to pay. I contacted First Utility this morning who have admitted their error in…
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Meter Exchange - Leaving Supplier
I have had my meter changed this week and have moved from pre-payment to credit (smart) meter. I am currently on a Standard tariff so not currently tied in to anything and after doing a comparison there are a lot cheaper companies out there (with npower at the moment). My only worry is about the meter exchange - are they…
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water bill just increased!
Hey all, just here looking for some information about my recent water bill i got from northumbria water who have decided to increase my water bill from £42 p/m to £61 p/m (after a recent actual reading on 7th may for the 6 monthly thing). Up to Nov 2016 i was paying £27 p/m, dec-may is £42 p/m/ and now its £61 p/m. Im abit…
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How do I get a meter?
Contract with EDF just ended and your tool says I should switch. I live alone and have been told meters would be beneficial. Anyone know if this is true? Do all companies supply them? Are they free?
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Energy switching fraudsters
I've read various stuff on this forum about switching fraudsters trying to get your Meter Serial Number etc to enable a fraudulent switch. I've noticed that Ebico freely lists all MPAN and Meter Serial Numbers on their website. As soon as you put in your postcode on their application form it displays everyones MPAN in your…
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New Customer Deals
Hi, I need some help please. I'm due to be housed by council soon after leaving my husband due to domestic abuse. I've never had to apply for utilities before. I've searched the site for information but I can only find information about switching to a new provider, not about finding the best deal for a new customer. Can…
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Esi scotland replacement storage heater energy obligation scheme?
Hi Has anyone had dealings with this company ? Attended my home and after looking at government website about the energy obligation scheme thought they were ok. TheyTook details; photographed my tax credits award letter as proof of eligibility then despite being told I will hear next week nearly a month later . nothing. I…
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Cooling Off Period
My fixed tariff ends June 30th. I changed Tariff with my existing supplier online on Sunday. I thought the change wouldn't become effective until 1st July but they have changed it straight away. I have an email stating they will not move you until the current one ends. I'm having second thoughts and thinking of switching…
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NPower demaning refund back after 12 months.
Help! After spending hours and hours on the phone to NPower I really am in need of some help. On the 26th June 2016 Npower wrote to us saying, sorry, we've got your bills wrong since 2012, as its our mistake we cant back bill and we've overcharged heres a refund of £832. All well and good. Until now. Now they are claiming…
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Ovo Annual Energy Statements
I think this year was the first time they sent them out to customers. Was mine the only one that was wrong or did nobody else look at them?
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EON Smart Metre not working properly
My EON Smart Energy Metre display unit is not showing tariff or usage at all. It won't tell me when I am currently using per hr or predict anything. The only thing that seems to be working is the bar gauge and the lights at the bottom of the display. I have tried turning it off and on again along with seeing if there is…
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Refunded too much by my former supplier
Hi all, I've just been contacted by my former energy supplier asking for money because they over-refunded me for a charge that they made by mistake 6 months ago (and now they want it back). In short: I closed the account in December, they accidentally charged me the following month, I told them what they had done and they…
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Npower illicit key?
I am in a protracted dispute to obtain a ombudsmen resolution refund from npower for credit shown on numerous statements for my prepaid meter.I received this letter today " I can also confirm that no refund will be issued to you. It is very unusual for credits, particularly substantial amounts to build up on prepayment…
