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Meter Exchange - Leaving Supplier

southboundx
southboundx Posts: 1 Newbie
in Energy
I have had my meter changed this week and have moved from pre-payment to credit (smart) meter.

I am currently on a Standard tariff so not currently tied in to anything and after doing a comparison there are a lot cheaper companies out there (with npower at the moment).

My only worry is about the meter exchange - are they able to charge me for this if I leave?

Thanks in advance :)

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,655 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    In general NO, but you might want to check your supplier's terms and conditions of their website.
  • nPower
    nPower Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    southboundx wrote: »
    I have had my meter changed this week and have moved from pre-payment to credit (smart) meter.

    I am currently on a Standard tariff so not currently tied in to anything and a    fter doing a comparison there are a lot cheaper companies out there (with npower at the moment).

    My only worry is about the meter exchange - are they able to charge me for this if I leave?

    Thanks in advance :)




    Hi southboundx,

    Thank for your message. If you need any help with your account please contact us using the details on our profile page.

    Thanks

    Jen :)
    “Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    The smart meter will probably become a 'dumb' meter with a new supplier.

    Many suppliers will carry out a 'credit check' before acceptance.
This discussion has been closed.
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