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MSE News: British Gas launches 'Local Heroes' website to help you find tradesmen
British Gas launches 'Local Heroes' website, offering quotes for a range of jobs around the home from local plumbers, electricians and other tradesmen...Read the full story: 'British Gas launches 'Local Heroes' website to help you find tradesmen' Click reply below to discuss. If you haven’t already, join the forum to reply.
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MSE News: E.on extends Reward spending deadline
E.on to push back its 30 June deadline for standard tariff customers to spend remaining points from its rewards scheme...Read the full story: 'E.on extends Reward spending deadline - but check NOW to see if you have any remaining points' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Energy Provider Help - First Time Buyer
Hi, I am currently in the process of buying a house and from where it is a repossession we have no way of finding out who the previous providers were. Who do we need to go to, to find out who the electric, gas and water is with? Does anyone know whether I need to stick with the old provider or what happens if there is an…
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Had a Money Expert cold caller? They're NOTHING to do with MoneySavingExpert.com
MoneySavingExpert.com is warning again that we have no link to the energy cold-calling company Money Expert, after the police issued the firm with advice following concerns from residents in Scotland....Read the full story: 'Had a Money Expert cold caller? They're NOTHING to do with MoneySavingExpert.com' Click reply below…
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Economy Energy customer service
Does anyone use this supplier? I switched to them this spring after a few years with First, and I'm not at all impressed. I noticed that my Direct Debit didn't go out on the allocated day, so I tried logging into my online account to see what my balance was. This was about a month back now, but the online account has been…
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How much so sell a deed of easement to Western Power
Hello all, first post so be kind! I moved to my new house a few months ago and there is a 30 ft electricity pole in my back garden. It didn't bother me at the time when I brought it, and it still doesn't if im honest. Its a lovely house in the middle of the countryside, I have three neighbours who all get their power and…
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Giving Final Readers to Old and New Supplier - Old supplier won't accept
I'm due to change over my electricity tomorrow from GB Energy (part of Co-Operative Energy) to a new provider. As I've always done in the past I have taken a final meter reading today to provide to both suppliers. GB Energy inform me that as I am in the process of switching suppliers they are not allowed to take another…
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Avro Elec and Gas
I have just finished a year with Avro fixed duel fuel and upset because I have ended up almost £300 in credit . So far have asked for it back 3 times but not received it yet. I have renewed, thinking now I was foolish, they have put DD payment up and also my usage even though they know my last years. So even If I get my…
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Smart meters in the tory manifesto!!
Just came across these few articles on Smart... plenty others out there i'm sure.. https://www.lightbluetouchpaper.org/2017/05/19/manifestos-and-tech/ http://www.telegraph.co.uk/money/consumer-affairs/no-ones-noticed-tories-quietly-killing-smart-meter-revolution/…
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Scottish Power Weathercall system - worth keeping?
We've moved into a new all-electric flat (built in the early 1990s) recently, which, according to Scottish Power, has the "ComfortPlus with Weathercall" system, which seems to be some sort of proprietary three-rate system which varies the supply of power to the storage heaters in the property depending on the weather. I…
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Mother overcharged for 2 years...
Hi guys need to help and advice my mum moved to Sainsbury's energy 2 years ago and they changed her meter about 2 months after. She has had massive bills and has paid nearly £3600 in gas alone over the last 2 years... 2 bed mid terrace with new super efficient combi boiler. She came over today stressed out after receiving…
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Wayleave query
Hi all, I wanted to ask for some advice. We were recently approached by a company (PCC) offering to help us get payment for overhead electrical wires crossing the garden of our property. We looked into this and saw that this does happen (as I hadn't heard of it before) and that it is also possible to approach directly the…
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Switch from Sainsburys
Good morning I've just made the switch from Sainsburys to EON and was wondering if anyone knows how long Sainsburys take to create a final bill. It's only just over a week since the switch. The online account says it's closed but no sign of the final payment (I'm in debit). Many thanks
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Npower "If you pay this balance off..."
Hi all, bit confused about the latest bills I'm getting from npower. So, I have a new bill today, and they've informed me that my direct debit will go up to £87 from £56 per month. Not ideal, but here's what's confusing me: On another page, it says that if I pay off the current outstanding balance of £24.05 within 10…
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I feel I have been 'conned'
My latest bill from Southern Electricity showed I was £300 in credit, at the end of 12 months. However, they informed me they were upping my direct debit amount from £90 to £121.00! So as advised, I decided to switch as recomended on this site, and indeed I did it through this site. With 12 months' summary in hand I filled…
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Final electricity bill ridiculous!!
Hi all, We switched our electricity supplier to Flow Energy last April (2016) and have been paying between £25 and £51 per month as a direct debit (they increased it last Christmas). We decided to switch to EDF since our tariff had ended this April so we went through the process again and supplied a final meter reading to…
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British gas dropping nectar in favour of there own rewards from 1st july 2017
got email today from british gas they are dropping nectar in favour of there own reward scheme to me just seems like another cut. email below The way we reward you is changing Hello xxxxxx Just to let you know, from 1st July 2017 you’ll no longer be able to collect Nectar points with British Gas or claim rewards from…
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No running water at home!
Hi, not sure if this is the right place to post but I haven't had running water in my flat for coming up to 2 days. There was a burst water main in our basement which was reported by one of the other residents in my building on Friday (we didn't have water then either). Someone came out and "fixed" it and we had running…
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Am I missing something obvious?
I've just been onto the Cheap Energy Club trying to start the switch process. On looking at the form, I saw that it was only asking for details of my electricity meter (MPAN) and NOT my gas meter (MPRN) (I was only looking at dual fuel deals, and it was one of these that I'd clicked on) I was nervous of even starting to…
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Advice needed on where i stand with Scottish Power error
Hi all, I was with Scottish power for gas and electric and moved to green network energy. I always paid my direct debit on time and in full. After following Martin Lewis' advise and emailing Scottish Power to refund me any credit left on my account, they emailed back to say that I was in credit £487.78 and that it would be…