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Calling EON? Beware!
Hello all, I just wanted to put out a general warning for anyone planning to call EON. AVOID at all costs calling 0872 407 0177. I'm usually quite careful with my mobile bill (averaging about £15 a month) and was shocked this month to receive a bill for £40! On closer investigation I realised that on the day we completed…
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First-time Buyers; your opinions please!
I've previously posted for advice re the range of central heating options available for a renovation property we're purchasing, and got many helpful responses. My Fianc! and I have narrowed it down to gas or electric (not the old fashioned storage heaters, but modern systems where you can heat specific zones etc). May I…
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Help me choose a Supplier please
Posted this once, trying again. Looking for advice please. Currently with EDF Price Protection Jan '18 and checked their other tariffs, been with EDF 5 years and OK until the last few increases. Always been impressed with the website, Chatline and customer service. Disillusioned with increasing frequency of price increases…
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Is there any IHD giving consumer meter readings?
I have a smart meter fitted by E.ON and earlier this year I was considering switching suppliers. Only then did it emerge to me that the chaotic roll-out of smart meters means that switch supplier = lose smart meter. While to others this may not be a big issue, my primary reason for asking installation of a smart meter was…
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Very high electric bill
Hi I really need an advice about a 2 bed flat bill. I bought a 2 bed rooms , 8 years old modern flat, around 2 years ago.Previous tenant was complaining about the bill and accusing the flatmate to use a lot the wash machine,They moved out , we read the meter and the new tenant moved in. 3 months later,I wanted to pay the…
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E-On taking money out of my ESA without permission
Why can they suddenly do this? Why don't I have the right to say how much they take out? Why don't I have the right to say which debt the money goes on since there are higher priority debts than my electricity bill. Can I stop them is there anyway?
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Supplier Decision.
Currently with EDF Price Protection Jan '18 and checked their other tariffs, after they made yet another price increase. Been with EDF for 5 years and quite happy until the last few increases. Always been impressed with the website, Chatline and customer service. However, I am disillusioned with the increasing frequency of…
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Sainsburys Energy Exit Fees
Good Afternoon Can anyone tell me if Sainsburys Energy have the same policy as EON in relation to internal tariff changes. As in do you have to pay exit fees when switching between one Sainsburys tariff and another? Many thanks
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Gas Switching Delays - Project NEXUS
Whilst reviewing future gas costs, I came across this statement on the Engie Website. Project NEXUS, inter alia, is designed to resolve IGT gas transfer problems: https://home.engie.co.uk/help/policies/nexus-important-information/ Project Live Date is now 1 Jun 17 - only about 2 1/2 years late.
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Smart Meters
Official MoneySavingExpert Note November 2017: We now have a dedicated Smart Meters guide that may be of use. Back to Deleted_User's original post... ---- We have had an offer from our energy supplier to fit a smart meter, would value others experience with them as we are undecided. Have read quite a few stories about…
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Economy7 night storage heaters v Gas central heating
I have recently moved into a flat that has night storage heaters/economy7 electric heating. I had planned to change this to a combi boiler gas central heating system, but is it worth it? My low tariff period is currently 3am to 10 am so I can easily use washing machines etc in the early morning. The flat is ground floor…
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Choosing an energy supplier when your not switching (new build)
Hi We are due to complete on a new build next week and am just trying to sort out all our utilities. I am struggling who to choose which energy supplier to go with. We are not switching and have been living with my parents for over a year so have not been responsibilities for the bills here. In previously rented properties…
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Goodwill payments what is acceptable?
Hi all, Left first utility last year after taking them to the ombudsman for billing issues, nearly 10 months later have my final bill that is wrong, after promises of call backs and receiving none I raised a complaint. Have just had the reasons why and been offered £14.94 as a good will gesture for length of time of bill…
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economy 10
i am on economy 10 with e.on how can i get a good deal on economy 10 e.on are now charging £172 a month for the direct debit . regards jerry
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Have just been offered a smart meter - should I accept?
British Gas recently offered to come round and fit smart meters in my home in a couple of weeks. I immediately said yes but my wife wants us to refuse as she had read mainly bad things about them. Ultimately, are they a good idea? The more I think about it, I cannot see any major advantage over my having to give BG a…
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Energy Club Saving
Hi All, I've entered my yearly usage for gas/electricity, where the energy club thinks I can save £83 p/yr switching to Ebico. I'm a low user, and my current bills are only £31 total. However when checking, Ebico's quote is £32 p/month total. Am I missing something? It seems it would be cheapest for me to remain with…
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Comparison sites including MSE LIE!!
Using the word LIE to get everyone's attention including hopefully Martin Lewis himself. What is this claim about? About all the comparison sites never ever include a comparison with new deals from one's current supplier. All comparisons as far as I can see are with one's current supplier variable rate which as we know is…
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Big direct debit fee after leaving ?
Hi, I was with British gas until I see on the energy club a better deal so I am moving over to EDF. So I was paying the direct debit which was £80 for gas nad £30 for electricity a month. The thing is I was all up to date with payments and even had a smart meter so they automatically sent them to BG. The thing is now…
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Switch from Utilita to clean energy company
Hi there, I am moving into a house that is supplied energy by Utilita and has a prepayment meter. I have had a look and as far as I can see I can switch to a smart meter but its still prepay meter. I really don't want a prepayment meter and want my energy provider to be a clean energy company. I have contacted my current…
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Waiting until after General Election to change supplier?
About a month ago my fixed tariff with COOP ended and I've been put on to the exorbitant Green Pioneer variable tariff, which means my £/kwh for electricty has gone from about 10p/Kwh to 17p/kwh:mad: My property is powered almost entirely on electricity. So, I searched for an alternative and Iresa Ltd were the cheapest but…
