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Price protection while switching?
I'd like to get views on whether I've interpreted the terms correctly and been overcharged before I contact my old supplier. I initiated a switch 15 days prior to my fixed deal ending and the switch occurred 4 days after the end of the fixed tariff. I have received my final statement which has charged me on the variable…
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urgent advice re failing boiler
My failing Alpha CB28 combi boiler has just caused me to panic. I've been topping it up to mark 1.25 when the needle falls below the green zone but today when I did so, it worked OK for a while. It then climbed to 3.5. So I did a bleed to bring the water level down to 1.25 which took ages. But my relief was short-lived…
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Economy 10 Tariff Change Vs Economy 7??
I have a External Air Pump, Eco Heating System that is designed to run on Economy 10 Electricity for my 3 bedroomed bungalow. We have no gas supply. My supplier for the last 3 years is EDF, on their Standard(Variable) Eco 10 Tariff. In SW Scotland where I live, to my knowlege Eco 10 Tariff is only available from EDF or…
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Corgi homeplan bill for services they didn't provide
Hi, I'm trying to get out of my Corgi contract (as Corgi have done nothing except come and tell me that my system is infected with sludge - read the detail below to find out why this is not the case). Corgi told me I need to pay £30 to cancel my contract, plus half of every call out charge.£22.50 for the heating fault…
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Scottish Power ComfortPlus Control - Should I get it removed?
Hey folks, hoping you can all help me out with something. I have a Scottish Power ComfortPlus Control system installed (3 rate system) I understand the basics of the system, but I dont know if it is the best system for me. Basically, the only thing connected to the Heating rate is a single storage heater. Everything else,…
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mid switch
Hi, I've started a switch from current supplier to another supplier for dual fuel. I've a switch date of the 17th May. So what do I do if I want to switch to the MSE Big switch ??
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Acceptable time frame for refund on closed account
I left Flow 2 weeks ago and have a credit balance of about £200. Over the last 4 years, Flow have provided a statement within 5 days of meter readings being given, now I have left, there is no online statement, despite readings being given on departure day. I have also been told it will take "about" 8 weeks to process my…
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MSE News: Theresa May vows to slash energy bills with standard tariff price cap
Theresa May has pledged to set an absolute energy price cap on standard tariffs, in a move designed to cut gas and electricity bills by up to £100/year for those on the worst dealsRead the full story: 'Theresa May vows to slash energy bills with standard tariff price cap' Click reply below to discuss. If you haven’t…
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Daligas -- disappointed......
I have been with Daligas for a few years and they have been OK. The billing, or lack of it, is a bit primitive but I don't mind as I keep a spreadsheet to track my consumption. I have even left some positive comments on here and prices have been good. I left them for another company and the final bill arrived quite a few…
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Electricity usage - is my meter ok?
I use Ecotricity (primarily because I want a green company) and I got a helpful statement about our usage. My OH has always said our electricity bill is big, and when we got the statement it kind of showed that. Statement says we used 8,950 units in a year, averaging 24 units a day. That seems a lot! We have 2 economy 7…
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Anyone use powershop
I did a comparison on a website for electric Powershop pop up. Anyone has experience on them? I am not sure if worth trying.
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Advice on PurePlanet - new gas / electricity supplier
Hi, Anybody come across PurePlanet? (I’d post a URL but as a new user I’m not allowed - somewhat archaic - Google “pure planet energy supplier"). Anyway, they’re a new energy provider where by you pay a monthly membership fee and are charged wholesale energy prices. Anybody using them? Does paying a monthly membership fee…
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Anyone have experience of Solarplicity
MoneySavingExpert.com Insert: If you're looking for more recent feedback in 2018 take a look at our forumites' Solarplicity energy reviews. Back to ewicc's original 2017 post... --- Does anyone have experience of using Solarplicity energy, they come out as one of the cheapest for me on the comparison sites? I have never…
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Would you switch even to make a Minor saving !?!?
My total Duel fuel cost on Tonik is £710 per year Should I spit my fuel to make a Minor saving . . . Electricity Tonik vs Eon Tinik Unit Rate 12.191 per kwh £0 Exit Fee Standing Charge 19.005 per day Total cost per year £250 E.ON Saver Fixed 1 Year v9 Online "£15 CASH BACK" £30 Exit Fee Unit Rate 11.792 per kwh Standing…
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How long does it take for G4S to validate a reading?
When I moved into my new build house my gas meter was not registered on the national database. 6 months of weekly chasing later it has finally been registered. However I am still waiting to be billed for my gas because apparently my supplier need G4S to validate the opening reading. Bearing in mind the opening reading I…
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NPower can't bill me !?
I switched to NPower in December, as per Martin's advice, as they were offering a good fixed price. I set up with my bank details, but they still haven't taken any direct debit, and even after asking twice, they also still can't provide a bill. Received an email today to say my direct debit will now go out in June, but for…
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Smart thermostat advice please
Hello everyone, I would be grateful if you good people could share your knowledge and experience with smart thermostats. Basically I would like to have a smart thermostat installed at my dad's house so that he can control the heating from his phone. His work takes him around so he is probably out of the house half the time…
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Npower
Despite me paying off my outstanding balance Npower seem intent on blocking me moving to another energy provider. How can they do this? Any advice gratefully received. This is the worst company I have ever had to deal with.
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Switching suppliers
I am looking which suppliers for my gas & electricity, i did the price comparison sites, i look at dual fuel as well as getting from different suppliers for each. It seems if it cheaper for me to use different suppliers, is there any drawbacks doing this instead of using dual fuel? There is about £30 annual difference I…
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new home and switching
We are just about to move into a new home. Can we switch from the previous owners supplier or do we have to wait until were in and have our name on the utility bills first.
