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Energy

Archives for January 2017

N-Power Con
Hi All, I'm looking for everyone who are having problems with N-Power. I haven't had a consistent bill from them for years as they kept re-issuing bills, however their system cannot tke into account payments made already stated on a previous bill, therefore when a bill is wrong and they re-issue it that bill is also wrong…
Collective switch
I saw a post on here last week from an MSE board guide saying the info about the collective switch will be in the weekly mail out - did I miss it?! or is it in this weeks mail out? I can't find the info, or the post (It was on a post about British gas...) Thanks
MSE News: Ofgem launches trials to help prevent energy customers from overpaying
Energy regulator Ofgem is pushing ahead with plans to encourage customers to find the best deals...Read the full story: 'Ofgem launches trials to help prevent energy customers from overpaying' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
Standard Rate on E& Meter
I am nearing the end of my British Gas Collective Switch Feb 17 and have just tried to move to PFP but have been told that I can't have the deal as I would have to go on to their E& tariff which I don't want to as I don't use it. They said i could switch and then pay £72 to have the meter changed by them, but that is half…
Scottish Power Bill Help Please!
I recently switched my parents through MSE's Cheap Energy Club from Scottish Power to Co-operative Energy. The application was accepted on 07 Dec 16 and the switch happened on 13 Jan 17. I admit that I never looked at the bills but my Dad often complained they were taking lots of money every month and he was sure there is…
Npower
Hi hope someone can help. Back in 2012 my husband worked in a newly opened restaurant and opened an account with Npower on their behalf. But he left in February 2013 as the restaurant was due to close which it did shortly after. Then in August 2016 he receives a letter from the county court to our home address addressed to…
Npower
Hi hope someone can help. Back in 2012 my husband worked in a newly opened restaurant and opened an account with Npower on their behalf. But he left in February 2013 as the restaurant was due to close which it did shortly after. Then in August 2016 he receives a letter from the county court to our home address addressed to…
Bulb - any feedback
I am coming to the end of my fix tariff so am looking to switch to prevent my costs going sky high. One of the lowest priced providers is Bulb and with no exit fee they appeal so if a better deal comes along I can switch again. Does anyone have any feedback about the company and how long the switching process took with…
Best Electricity Company for Disabled
My Mum is on a ventilator at home and uses lots of electricity with various essential machinery. She can't claim pension credit, does get Attendance Allowance but no other means tested benefits. Her pensions add up to about £500 per year more than the qualifying income for Homefront. My question is:- is there any supplier…
Moved into a house with a deemed business contract
Hi all, I know Deemed Contracts are discussed from time to time, but I moved into a house that previous had a business supply (well, the downstairs was business, the upstairs was domestic!). Anyway ignoring that, the business supply was VERY expensive - something like 27p/unit day and 23p/unit night, with a standing…
Aga ElectricKit conversion
Hi all, Just wondered if anyone has had this conversion and how well it works? We have a oil fired Aga that we are thinking of converting. Many thanks
swalec gas pre payment on wrong tarriff
sorry if already posted,but has anyone had a letter from swalec to say their gas pre pay meter has been on the wrong tarriff so you may have overpaid?i had this letter and it says any over payment will be sent to me after they have looked into it.just wondering if anyone has actually received any refund or further…
Smart meter incompatibility and chaos
I have had a smart meter with E.ON for a number of years and it works fine. When it was installed E.ON told me that, while the meter belongs to them, if I ever changed supplier, the major suppliers subscribe to an information interchange scheme and meter readings would be automatically passed to them. Following lobbying…
Scottish Power "Final Bill"
Hello everyone, I had quite a large debt with Scottish Power, and had a prepayment meter installed. I finally paid off the debt about 2 years ago (whoop!) at which point the meter stopped taking the repayment charge (I gather they update via signal through the key). I moved out of the house in September 2016 leaving £10 in…
10 year old gas bill ...............
Hello everyone My step-son has received a bailiff warning for a 10 year old gas bill. Is there a time limit before the debt becomes written off. I appreciate that the money is owed, but 10 years is a very long time. Any advise would be gratefully received. Thanks in advance!!
Leaving UK in August... is it worth switching now?
Hi all, Me and my partner are going to be leaving the UK in August 2017 to head down under. We did the collective switch last year which ends in February and I'm wondering what the best option is given that we only have about 6 months left. If we do nothing, we end up on the standard tariff from BG, but then we have no…
Insulating uninsulated flat
I live in a council flat which has minimal amounts of insulation in the building. I do mean minimal. My place leaks heat like a sieve. As it's council property, I can't exactly do renovations. Does anyone have any suggestions on how to keep the place warm? The windows and doors are fine. The heat vanishes through the walls…
Smart Meter Signal Compatibility
I may get a bit ranty with this. Sorry. I currently have my gas and electricity through Ebico, which is part of SSE on Pre-Payment meters. Ebico does have a single price rate but depending how you look at it. However, I won't argue on that right now. I live in a block of flats with 11 residences. Both my gas and…
British Gas Homecare
Do you have British Gas Homecare? I have it to look after my 15+year old boiler, plumbing, drains and electrics and kitchen appliances (it has been a godsend in the past!). Was quoted £770-odd renewal for the next year, which is somewhat steep! However 1 phonecall and 10 minutes later, got the same cover knocked down to…
Energy Bills, Can We Be Smarter? Thursday 2nd February ITV 7:30pm
This program may give us some much needed information about smart meters. Don't forget to set those TV recorders and come back with your comments. Energy Bills: Can We Be Smarter? Tonight Thursday 2nd February on ITV from 7:30pm to 8:00pm "As cold weather drives energy bills ever higher, Tonight investigates smart meters,…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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