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Unhappy Eon customer
After many years with Eon who have always given me competitive offers and good service I am going to leave them. We are a very energy efficient household so I was surprised as to the differences in actual money costs for different options. The aim has been to ensure total bills are less than our solar FIT payments -…
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NPower Hometeam now Homeserve!
Hi all, Unfortunately my boiler broke at the weekend and when I tried to call the so called 24h helpline 0800 number given to me by the NPower Hometeam as part of my membership I was told the "office was closed, call back during business hours", so much for being 24hours! I called them back this morning and arranged an…
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How much do you pay for energy?
Hi All, I currently pay about £650 a yr to EON for Gas and Electricity. Due to dwindling saving, I have decided to cut all outgoing waste. How much do you pay? I have a two bed flats.
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House move, best energy deal
Hey guys, Im moving into my new house this weekend. Im just trying to sort out the best energy deal. Im going through the cheap energy club, i just have a couple of questions if somebody can help. The house im moving to is alot bigger than my current bungalow. So am i better just letting the calculator guess my usage? My…
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Faster Switching
Found this on the web, for a list of companies that have signed up for Faster Switching, but it was from 2015. Faster switching Eleven energy suppliers in total are set up to offer a faster 17-day switch to both new customers wishing to join and existing customers that want to leave. They are: * SSE; * British Gas; * EDF;…
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Switching parents.....
Hi everyone, I'm looking for advice on switching Gas (Bgas) & electricity (E.ON) for my elderly parents. Both utilities are on standard tariffs. They have no internet access and prefer to see a paper bill but I have got them onto Direct Debit. Is there anyway I can do this for them as they are not that good with call…
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Extra Energy - Final Bill 13 Months Later
I left EE in October 2015 and was told Id get my final bill after 6 weeks. When that didnt happen, I contacted them in December 2015 and was told that they had system oroblems, but that Id get my bill soon. After a further month, I contacted again and was told that it was still in a backlog. So 2 weeks ago, Im a bit…
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Warm front for parents
Sorry if this has been asked elsewhere. My parents are on pension credit therefore would it be possible to apply for a warm front refund? I've just switched them to Co_op from Scottish Power so do I apply to Co-Op or HMRC or elsewhere? Thanks Catherine
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Extraenergy Saga
Beat this if you can. Six weeks after transferring to another energy supplier (25th Sep) I requested a final statement and refund from Extraenergy (28th Oct) and was told that their IT system was not able to generate the statement at that time. When the statement finally appeared on 18th Nov it was, naturally enough,…
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Scottish Power 'illegal' home calling
Scottish Power have written to me telling me their advisors will call to discuss amongst other things 'their products'. Since cold calling is outlawed this is their way of getting round things, and not actually calling on you cold but by default you are agreeing to their visit by omitting to get back to them ....as they…
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Energy Club Switch - incorrect consumption
I have just started a switch from eON to NPower as I was advised I could save over £200pm through the Energy Club. However having received new paperwork I have noticed that average consumption figures have been used to calculate the saving rather than my own. I will actually be paying more if I switch so have cancelled the…
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boiler broken no cover help
HI all My mothers boiler has broken and she has no cover. She is on benefits and cannot afford an engineer. Is there any options for her ? Does any boiler covers fix a broken boiler? its getting cold and want to help her sort this - so any advice tips very welcome thanks in advance !
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AVRO put prices up
Thank you once again for choosing Avro as your energy supplier. We are writing to inform you that we are raising our prices in all UK areas. We have maintained prices for as long as possible and are one of the last suppliers to do so, however due to rising wholesale costs of Electricity, Gas and increases in several…
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Best low usage no exit fee dual fuel tariff
What's the best fuel tariff to be on if you are landlord getting your flat back. My circumstances are that I've been left with a bit of a major redecoration project having been let down by the rental agency not carrying out inspections on my behalf. I can't afford to pay to get all the decorating done so will have to do…
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Stick or Twist?
Hi All, I'm currently half way through a 12 month fixed tariff with GB Energy (now Co-op). With warnings that the cheapest tariffs are become more expensive by the day, should I stick with my current tariff ( which is the cheapest I can find) until The end of the 12th months (May 2017) or should I move to something that is…
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Another Npower Customer Fail
http://www.lincolnshirelive.co.uk/accountant-wins-3-298-after-taking-npower-to-court-and-another-1-707-after-they-fail-to-cough-up/story-29894536-detail/story.html Still Npower can't get the simple things like billing correct,or correcting bad billing. Shocking!
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Energy Monitor
I'm interested to get energy monitors for usage analysis for our gas and electric. We are with GB energy (Coop) and Daligas and as they are small fry are not interested in fitting smart meters until enforced to do so. I have enquired with both. The only energy monitors I have seen that are for both fuels is 'Loop'. What…
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Warm home discount + utility company Insolvency?
To be eligible for the core group of warm home discount this year you needed to meet the criteria on July 10th 2016.However the companies do not need to pass on the government money to you until may 31st 2017. So what happens if any of the 20 companies that operate this scheme goes bust in that 10 months ? GB Energy were…
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Together Energy ?
As Together Energy seems to be a very new company, with limited geographical range at present, I don't suppose anyone has any experience of it to report, but thought I'd ask anyway. The Which? website says: " Together Energy is a new energy supplier for autumn 2016. Based in Dunbartonshire, its tariff is currently…
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British Gas and E.on freeze energy prices – but switching can still slash bills
Two more 'big six' suppliers have vowed not to raise prices on their standard variable tariffs until spring 2017...Read the full story: 'British Gas freezes energy prices – but switching can still slash bills ' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
