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MSE News: Northern Irish energy firm Open Electric loses licence
Just over 1,000 Northern Ireland homes supplied electricity by Open Electric have been transferred to Power NI...Read the full story: 'Northern Irish energy firm Open Electric loses licence – what you need to know' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Free loft insulation - where can I get it?
Can someone please tell me where I can get free loft insulation not means tested. I have no loft insulation at present. The scheme used to be that it was free to everyone and that 90% of homes qualified. The theory was to save the country’s energy and not linked to benefits. I am 76 years old but not on benefits. Thanks…
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problems with Npower - advice needed please!
so - stayed with NPower but changed my tariff - easy, saved 35 a month. Gave my updated meter reading at the same time. i was told that the account was showing a 1914 pound (yes you read right!) credit! But that Npower had been over estimating my bill in the absence of a recent meter reading so there may be some adjustment…
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warm front discounts
Hi, what is the purpose of the Warm front discount and exactly how much do customers save on energy bills under this scheme? I've noticed many Tariffs don't offer this now and the New greener energy companies Don't either. Is it worth buying a tariff that does include this discount? Thanks!
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Aga Rayburn advice :)
Evening! Just got my aga fixed finally! Its a gas one Just after some advice. Currently the cooker side is always lit which is correct. The boiler side does the central heating and i have the boiler set at 55 and when i stick the heating on it warms up my radiators but the boiler doesnt kick in as i think its holdig the…
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Advice on replacing ancient boiler
Hello. I'm asking for some advice as I am new to mains gas boilers. Our house has a really old boiler, probably from the 70's. It still works, which is impressive, but it's probably really inefficient. Also according to the last service, parts aren't available any more. So we looking to replace it. The rests of the system…
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3kw kettle using less electricity than a 2 kW kettle
My cheepo 2kW Tesco kettle blew up so I bought a new 3kW kettle and found that it actually uses less electricity overall than my old kettle. Using a plug in energy monitor the old kettle used about 996 watts of electricity a day and the new one uses 808 watts of electricity a day. This is because when heating water for a…
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Paying 2 Energy Companies!!
I moved into a new property in Feb 2014. I was not made aware of my energy company and by September 2014 using MSE joined First Utility as it felt wrong I wasn't paying for my gas and electricity. I set up gas/electric and started paying by DD in Oct 2014. In May 2015 I disputed by bill readings with First Utility as they…
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unusual usage switching advice please
My Dad`s current energy deal runs out at the end of January. He has just moved into a care home so his energy usage is going to be minimal as the house is unoccupied and we intend to sell as soon as poss. How can I look for a new supplier bearing in mind that his annual usage on his latest bills will have no resemblance to…
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Great tariff ends mid-winter - should I change early?
I'm on a great tariff (thanks to MSE's cheap energy club) that expires at the start of February. It's E.On's Fixed 1 Year v19. I am now free to change supplier, being <50 days from that point, but all currently available tariffs are at least £20 per month (avg) more, plus I will actually be using more energy over the…
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electricity cables
Morning All, We have overhead cables in our village, ours comes from the pole to the gable end facia then it goes to the neighbours home facia which is only 20 odd feet away, my concern is the weight of the cables just fixed to the facia board which is plastic could in a strong wind do some damage. I understood that cables…
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MSE News: Energy bills to rise £30/year by 2020 to ward off winter blackouts
Energy customers may have to fork out £30 more a year on their bills by 2020 in order to prevent winter blackouts...Read the full story: 'Energy bills to rise £30/year by 2020 to ward off winter blackouts, MPs warn' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Not happy British Gas Hive
Hi all A month ago i called a British Gas engineer out to look at the thermostat & receiver for my central heating, as they weren't communicating with each other. BG Engineer said that i needed an update of both bits, so he installed and tested Hive, there and then. Fantastic! All working, paid BG the call out charge, and…
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Help please -best for no or low standing charge?
Does anyone have any recommendations for energy firms with no or low standing charge? Many thanks.
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The Engergy Ombudsman
Hi Under the ADR for Consumer disputes Regulations 2015 section 7 b) the body (in this case the energy ombudsman) provide a party to a dispute within a reasonable period of time, upon request, with the arguments, evidence, documents and facts put forward by the other party to the dispute, including a statement made, or…
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White energy storage meter - howto!
Hello, I just received the key to my new flat in Edinburgh. I'll be moving up there at the end of next week. For various reasons this was the best flat I could rent. Not too happy about the storage heaters. At this moment there's a pay as you go meter in the flat. I can exchange it with whatever I like - and I will…
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What the hell does fixed rate really mean?
Eveining all, I decided after nearly ten years of pre-payment on my gas & electric to sign up to a two year FIXED RATE agrement with Npower . All was well , I was paying £77 for both , ( A good saving! ) untill I recieved a email from Npower stating that my bill had gone up to £92 a month. You can call me a halfwit:o but I…
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MSE energy switching fails for me
I am currently on Scottish Power On-line fixed energy January 2017 and am looking for a comparable deal (ie The cheapest currently available) MSE's cheap energy thingy only offers me a single SP option - STANDARD TARIFF What about Online fixed energy June 2018 ? Why does this option not appear on the page ? Surely - any…
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Gb energy help
Hi all, I was in the middle of moving from GB energy to Iresa when I got an email from the energy club telling me they'd gone bust and I'd be moved to the Co op and that they'd have my money/credit. In the end I was successfully moved to Iresa but they don't have my money and told me the Co op or gb have it. So confused in…
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MSE News: EDF to cut gas prices but hike electricity bills – those with both will...
EDF Energy is cutting gas prices from January, but will increase the cost of electricity from March...Read the full story: 'EDF to cut gas prices but hike electricity bills – those with both will pay 1.2% more' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
