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Gas Meter and npower
We are with npower since Oct 2012. After having seen on the BBC business news about Energy firms getting wrong with the meter readings some householders in not recognising imperial meters from metric ones, I decided to check my details. The bill I received from npower does not state if it is read as Metric or Imperial but…
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Government scheme for cheaper energy
I have just had a chap come around about a New Government Scheme which is supposed to cost me nothing as well as save me money on my Gas Bill. The company is Zep Superior Solutions / FC Forward Chemicals and the item he was promoting was Air Source Heat Pump. He did say the government pay you upfront for 7 years (per…
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Energy customers overcharged in gas metering blunder - are you due a refund?
Thousands of gas customers could be due a refund after E.On spotted a major flaw in the way some meters are read...Read the full story: 'Energy customers overcharged in gas metering blunder - are you due a refund?' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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MSE Fixed 1 Year Collective Sept 2015 Online DEAL ENDING
Hi I switched last year to the MSE Fixed 1 Year Collective Sept 2015 Online tariff. I've had notice from the supplier that the deal is ending and need to switch (deal actually runs out on the 26th Oct). A couple of questions: 1/ Is there going to be another collective switch before this one runs out? 2/ If not, should i…
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SSE 1 Year Fixed v8
Can someone from Cheap Energy Club tell me why the SSE tariff you are quoting on the comparison site does not give you the option of the paperless tariff? I have just done a comparison using the Energy Helpline and it gives you the option of paperless, which is £12 cheaper, or non-paperless billing. Regards, Paul
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gas
Parents moving to Over Straton Somerset soon anyone know if there is British gas in the village? Thanks
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Is it worth going to the cheapest gas/electric provider?
Hi All, Just reviewing parents gas/electric. and the usage has gone up a tad but the DD has shot up! They are with SE and on the argos tariff..normally do keep an eye on it for them but missed a year. Normally they are able to offer quite reasonable prices so not looked in changing provider (lack of spare time). Did a…
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UK energy supply forecasts 'into the red' for first time next winter
Interesting article here, bearing in mind it is only a forecast :- http://www.telegraph.co.uk/news/earth/energy/12175367/UK-energy-supply-forecasts-into-the-red-for-first-time-next-winter.html http://www.telegraph.co.uk/news/earth/energy/12179216/Households-face-higher-energy-bills-under-new-plan-to-keep-the-lights-on.html…
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Edf
I am about to move away from EDF, with some reluctance, for a significantly better tariff. However, I would commend them for their efficiency, clarity, web site and all round lack of aggro. I wouldn't hesitate to return, unlike other suppliers, notably Scottish Power and NPower, neither of which I would touch again,…
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Small Wind Co-op
Hi, Apologies if this group has been covered and I haven't seen it....if not, Small Wind Co-op (as a new user I'm not allowed to paste in the link to their page, so that is why I haven't!) Does anyone have any information about this group? I am considering investing in it (more because I believe the people have to fund…
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Energy saving behaviour by using smart meter and Smart Energy Monitor
Hi everyone.. Currently, I am conducting a research for my dissertation project. The topic is related to people's perception towards energy saving behaviour through smart energy monitor utilisation (especially for virtual energy monitor, like app or website). I would love to have a discussion if anyone here has some…
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Energy club details are wrong
Help I have received notification that I will be getting my pay back for switching dual fuels to BG. However, the mail note from MSE says unfortunately only one was switched and therefore I will be getting only 50% of the benefit. I called BG who confirmed I have switched both fuels and my online account details confirm…
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Process for outstanding balance
Does anyone know if there is a process energy companies are obliged to carry out when there is an outstanding balance on an account? I closed an account with First Utility 8th May 2014 when I moved house, I rang them and gave final readings and was not given a closing balance. In June 2014 I was sent a statement by email…
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Scottish Power compensation
Are all SP customers to get the £73 compensation from the fine that was imposed? I note that even people that have left them have reported getting cheques. Mum received e-mail informing her of compensation weeks ago but we have heard nothing despite being on same tariff.
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Scottish Power mess up
Hi, I have just checked my account messages with my electricity provider (Scottish Power ) and found a copy of a letter sent to them by someone else. The address is on my street but has the number 108 on as opposed to mine which is number 10. The name and account number are totally different. This is not all. Their letter…
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Petrol station style pricing
I've been wondering for a while why doesn't Ofgem just put an end to itself as it is a complete waste of time? Only joking. I've not read the CMA report but I've read about it and frankly I've not seen anything which wil l make the market better in terms of customers and switching. One thing I've seem discussed before…
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Refund if electric account is in credit
I have received the annual review of my electric supply account with E-on, and it is over £100 in credit, legally am I entitled to a refund of that credit amount? E-on has reduced the monthly direct debit for the next year by the credit amount divided by 12, but I would prefer a refund.
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First Time Buyer - Utilities - Knowledge Building
Hi folks Me and the other half are first time buyers and will be looking for a property early in the new year. All this growing up lark means i have a lot to learn and i am keen to build up my knowledge as best as possible for when the time comes to get the ball rolling on all manner of things that one must do when moving…
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Switching from Prepay meters
Hi, This is my first post and I'm hoping I can get some advice. I have had prepayment meters for my gas and electric for years now but I would like to change over to a credit meter as from what I've read in the press I will be slightly better off. Has anybody made this change recently and was it straightforward? Thanks.
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Economy 7
I moved into a house with Economy 7 3 tears ago Didn't really know much about it until recently I have noticed that my storage heaters kick in at 10.30 pm I rang Scottish power who is my provider and they told me the cheaper rate is from midnight I have a teleswitch meter for the heaters ans can not change the times on the…
