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Stuck with an economy 7 meter
Hi guys, I am renting a flat which has Economy 7 metter only and the contract forbids meter changing. This tariff is basically useless for me so now I have 2 options: 1) Try to find a supplier who allows me to use standard rate without changing meter. Suggestion is greatly appreciated! 2) Stick with isupplier - their…
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Beware updating an estimated meter reading on British Gas website.
I moved to the British Gas online fixed account back in December, so I'm a new customer, however I've just found a major glitch with their online system I logged on to the British Gas customer website and submitted my meter readings for Gas and Electricity. I noticed that they had been estimated a few days previously. The…
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Held to ransom by NGC
Posting as we'd appreciate any help and advice you can give as we're slowly losing our mind and a lot of money due to CNG! We moved into our new home at the start of February. Fairly typical 1970's build in a family area but had been used as a HMO by the previous owner. Obviously it's now returned to residential use and…
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N-Power Electricity/Gas
Hi All, Im new to this so please bare with me. I have received a letter from N-Power in relation to our Gas/Electricity, it informed us that we are £1, 200 pounds in credit as a result of the money taken from our direct debits. We are , well we have just bought a second home and are in the middle of re modernising it. So…
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energy switching
hi i have not been on any forums for some considerable time so who ever i upset on another thread i humbly apologise . what i wanted to know was if anybody else is having problems switching companies .i am going from EDF TO FLOW and EDF seem to be determined to make the switch awkward by not accepting meter readings given…
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End of my tether with N-Power!!!!
Help people!!! I have a property that I have been trying to sell and despite being told no one was in the property and for all bills to be sent to me, I've had no end of trouble with N-Power such that the bills continued to go to the empty house to the extent that they installed a pre-payment meter without my knowledge.…
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Solar Panels and Smart Meters
Hi, Not sure if this is in the correct place, but my query is I have solar panels and I would like to know how these new " smart meters " will affect the feed in tariff..I know that it is not compulsory for me to have one of these meters fitted. Presently I am "deemed" as paying 50% back into the electricity main grid,…
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Mechanical Ventilation
I am currently renovating my Victorian home and have discovered in a number of areas that decisions are needed which are usually made by tradesmen based on their knowledge of regulations and regularly ignore science. For example, I am currently considering ventilation. When considering why I might require ventilation I…
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Complex metering config.
Hi everyone, I'm just wondering if anyone can shed a bit of light on my situation and maybe give me a way forward. Me and my partner moved in to our new house in January and have the energy supplied by N Power. Before the seller sold the house there was no gas central heating just electrical only house which had storage…
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Scottish Power Overcharging and Poor Customer Service
Last Year around May I noticed that Scottish Power were taking three lots of money out of my bank account by direct debit that were incorrect amounts. One was for our current rental property, another was for a debt which I agreed with Scottish Power to pay back at £20 a month and the other was for an account which was…
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Backdated charges from edf
Looking for some advice, feel like I'm way out of my depth for understanding my rights on this! I received a bill, very unexpectedly, from edf for over £1000. The bill seemed to date back from 2010, and was full of estimated meter readings! I immediately got on the phone to them and asked to know what this was about, as my…
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Abnormal boiler consumption
Hello, guys! My story is a bit long but bare with me. :p I moved to a new-built 2 bed flat with a Pulsacoil A class boiler last December. From 18 Dec to 4 Jan the electricity has cost me £76. At first I thought this is too much but I think it was possibly fair. I was up all night, cooking, had to wash and dry a ton of…
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npower HELP! what do i do now?
Hope someone can help. It’s a bit lengthy, have tried to keep it succinct! Moved to new property with Economy 7 (E7) Aug 2013. Needed to come off E7, as not suitable for our family. Shopped around for gas & elec provider, settled on npower. Asked them (before I entered into a contact) if they could move us off E7. Was told…
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Free boilers or Grants etc
Hi, Asking this question on behalf of my granddad. Many years ago he had a new boiler installed free of charge as part of a Warm front scheme. Roll forward 10+ years and that boiler has started to give him some issues in terms of reliability etc and during a recent service and safety check the gas engineer commented that…
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Does this make sense or too good to be true?
Hi. Thank you for reading. I am on a standard tariff for both gas & electricity with SSE Southern Electrics. I pay currently £84/month for gas & £37/el, all by DD. I filled my details and checked through the MSE Cheap Energy Club and it looks as if I am heavily overpaying. It's quoting me as a top option the SSE 1 Year…
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huge electric bill
Hi all, trying to sort this out with no luck so far. Me and my ex got both our names on electric account with Scottish Power. We have not paid electric for 2 years. Not good I know. We have now split up, I've moved out...my ex is trying to get me to pay him directly. Scot power no help, explained to them the situation and…
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Abnormal gas usage - single in 1 bedroom flat
Hello I moved to the UK a few months ago and I am living alone in a 1 bedroom flat (rented) with a combi boiler for hot water and domestic heating. Now I have been asked by British Gas to provide the first meter reading since I moved in and I was shocked to find that it is 70 times their estimate!!! In the bill I paid so…
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In Credit with Bristish Gas, not refunding full amount? Please help!
Hi All, I switched my parents energy (Gas & Elec) in January this year to another supplier, They had been on a fixed rate tariff for over 10 years paying nearly £200 a month, they are now on nearly half that. The switch took place just after January's bill had been taken, when I created and logged onto their online British…
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Any energy supplier not liers.....any take monthly ammontys that you use???
Hi guys, I'm getting really p'ed ofc with all these energy companies that you can "pay as you go?" I'm sick of them all saying the same then after a year hitting you with a big bill. I am just about at the end of the year with the latest, they are a company that are not allowed discussed about on here so won't name. I want…
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Gas or induction cheapest to run?
We are choosing a new hob this week and have always gone for gas due to running costs. Two different kitchen places have now told us that induction is much cheaper to run now especially with the relative increase in gas prices. Has anyone got one? We are concerned that we would go for induction then regret it. Apparently…
