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Huge Bill Scottish Power
I'll give a quick background to this. I moved to my new property in October 2013, switched energy suppliers using the energy club to eon from scottish power in December 2013. I was paying my bill for 6 months when EON rang me and told me there had been a mix up and I was still paying for the energy for my old property as…
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Eon Energy
Are any EON call centres located outside the uk?
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Switching or Meter Reading - which to campaign for?
MSE is not alone in promoting the idea that regular switching is the best way to manage your energy costs, and they favour the idea of more and more tariffs and more and more price differentiation. They say that there should be a more intensive campaign to encourage people to switch -…
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EON fixed tarrif, not so fixed!
Went through the energy saving club earlier this year, and EON 'claimed' they could put me on a fixed 12 month tariff at £32.50, as I was paying £50 a month to my current supplier (this was far outweighing any usage and built up a healthy excess) I moved. All was well, until I entered my meter readings, then I had an email…
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ScottishPower - hopeless. Want to switch away
I switched to ScottishPower (dual fuel) in November last year. Shortly afterwards our gas meter was replaced with a new one as a routine upgrade. Although the electricity account went live straight away, it took ScottishPower 6 months to get the gas account to go live. A meter reader hasn't visited since the switch, so any…
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Buying a house with existing photovoltaic panels
Hi, I'm in the process of buying a house which has an existing PV panel array. The original owners (the church of England) had them installed in the very early days and are therefore on a high earning tariff. I believe the panels were on a part owned basis with the power company but the CofE are buying out the power…
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MSE News: The 17 DAY Big Energy Switch Event III
We've negotiated cheaper than the cheapest gas & electricity tariffs so millions can save £280/year... Read the full story: The 17 DAY Big Energy Switch Event III Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Am I a New Customer ??
Moved house, so suppliers for gas/elect are now a different company. I have been told I am not a new customer, but have never been with them before, how's this?
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MSE big switch eon to eon?
I,m currently on the v14 Eon tariff that ends in feb 2016, Ive just done a comparison and found that Eon MSE Fixed 1 Year Collective Sept 2015 Online is slightly cheaper, my current rates are 12.989p per kWh Economy7 rate 5.093p per kWh Standing charge 16.422p per day the new Eon tariff rates are below (I know not much of…
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British Gas complaint
Does anyone know the contact details for Matt Idle (man in charge of complaints at British Gas). Have already written to the PO Box address in Rotherham, but would love to get a letter onto his desk. A bit of background - my elderly father (83) is being chased to pay a bill from them. He has never been with British Gas and…
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Advice needed BT broadband contract
Hi, We moved into a new build 11 months ago and when looking into broadband we found out that the ONLY option we had was BT. We were with Plusnet but they said they would let us out of our contract free of charge as no one but BT could supply the new build houses. BT told us that we were in a 'fibre to home' trial area so…
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MSE News: Government plans to slash solar panel earnings
If you've been considering solar panels, now's the time to get them - the Government plans to slash earnings from solar panels from £515/yr to £125/yr so act now... Read the full story: Government plans to slash solar panel earnings Click reply below to discuss. If you haven’t already, join the forum to reply. If you…
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MSE News: Will providers cut or increase energy prices? Experts tell us their views
Wholesale prices – what energy providers pay for gas and electricity – continue to fall, but what does this mean?... Read the full story: Will providers cut or increase energy prices? Experts tell us their views Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Dreadful Extra Energy
I made the mistake of switching to Extra Energy last year. Having moved house in January I provided my final meter reading and expected the bill to get sorted. Despite countless phone calls and emails it is still not resolved 7 months later, to add insult to injury they have just sent me a letter from a debt collection…
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Are there any utilities with useful statement emails?
The email I get from British Gas every month to say my bill is ready is awful. Does anyone know if there’s a gas company that makes it really easy to see on the email what’s happened with my account this month?
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Advice needed : E On took payment 8 months after I left them.
Hi I need some advice. I left E On in December of last year but it appears that they didn't take the last payment that was due ( I was set up for quarterly direct debits). I was schocked the other day to find out that they'd taken £240 out of my account by direct debit. They did send me a letter at the start of August but…
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MSE News: Energy usage figures fall, but it doesn't mean you'll pay less
Ofgem has today revised typical usage figures, which are used across the industry to help people compare prices... Read the full story: Energy usage figures fall, but it doesn't mean you'll pay less Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our…
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Gas Safety Check- Question! Anyone here an engineer? Help please?!
Hi all This is an odd question for an article I am writing and it's based on a fictional scenario- but one that could happen obviously. If a gas safety engineer enters a housing association property to perform the annual safety check, and becomes aware that there are items lying about that suggest some drug use has taken…
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Eon/Swalec removal of prepayment meters
Hope someone can help with this. I've just moved into our first home after renting the same property for 4 1/2 years with credit meters and never missed a payment or in debt. The house we have moved into has prepayment meters that I absolutely detest. I have called Swalec this morning who will not change them as I am not…
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Scottish Power Opening read woes
I did not actually realise this could happen and will no doubt have fun sorting it so advice welcome. So my father in law decides to change supplier to Scottish Power back in May and gives them his gas and electric opening readings. 3 Months on I get to see his opening statement. Bit odd Opening Elec Reading circa 28000…
