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MSE News: Warm Home Discount to be extended to low-income families
An additional 70,000 low income and vulnerable households will be able to get a £140 discount on their electricity bill... Read the full story: Warm Home Discount to be extended to low-income families Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read…
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Cheap Energy Club - Sainsburys Fixed Feb 16 unit rates / standing charge different
Why are the unit rates and standing charges different for Sainsburys Fixed Feb 16 when comparing those quoted by Cheap Energy Club and Sainsburys Energy and other comparison sites? eg, Gas rate 3.329p on Cheapenergyclub vs 3.245p on Energyhelpline, Gas standing rate/day 21p vs 26p Shouldnt they be the same as they are…
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5% VAT on (energy saving) composite doors?
As part of the green deal home improvement fund i am installing 2 energy-efficient composite doors. Some installers have quoted me 5% VAT as it is an energy saving product whereas some have charged at 20% VAT, sure enough the one that charges 20% has the design and model door that i want. does anybody know if it should be…
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British Gas - Do I have to pay?
I recently moved house where the current supplier is British Gas. I have already arranged switching to a different supplier but British Gas has already sent a first bill totalling £176.71 for a 25 day period. It says it's based on their standard tariff. This price is a good two thirds more than our previous monthly bill at…
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EON Back Billing & Management Company Errors
I recently received an E-ON back bill relating to a property I lived in from late 2012 to mid 2014. The bill was £900 for around 18 months electricity. When I moved into the property my management company advised me all my utility companies had been contacted, and around 5 months later I got a British Gas bill for £540. I…
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Can I change supplier when moving house?
I've just moved into my house and took meter readings on the day I moved in. Do I have to give this to the previous owner's energy supplier first before switching or can I set up a new account with different supplier and give them the meter readings??? Thanks!
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I Supply Charging £15 for late payment
Hi, I moved out of my last place in August and called I supply to inform them and settle the account. They called me once in November and said if I have a minute, I said no as I was at work and asked for them to call me back....they never did. I got a letter (adressed to my old address but I got it through Royal Mail…
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Money Saving - The Cheap Energy Club Question
I waited and waited (waited a bit more) (bit more waiting) then ........finally switched via the MSE tool (EDF fixed to Eon fixed v14). Blow me if Eon then don't offer v15 which for me in another £30+ saving eight days later! The solution just 'switch me to v15' isn't an option. So I had to cancel my switch (which I did…
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quick question on kWh
Please can I ask a question and I apologise in advance if its a daft one! My current electicity tarriff shows 12.16p per kWh If I run a 2000W electric heater for 1 hour then has it cost me 24.32p? Many thanks. PS I know there is a standing charge but I will be paying that anyway whether the heater is on or off so have…
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N Power complaint - no help on this site!
I placed the following request for advice and help on the forum recently - "Default N Power Dispute re Gas PP Meter Despite having been on PP Meter for over three years with N Power Gas, they insist we are over £300 in arrears - this is despite initially being £96 in credit! We have constantly complained regarding this as…
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Help with Extra Energy please!
I switched to Extra Energy last September with their Fixed Price September 2015 tariff. The Direct Debit was set up, and payments have been taken each month. However, I have now logged into my account, and see that no bills have been produced and I am £432 in credit. I now realise that they have never requested meter…
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HES formerly known as EON home care plan nightmare
Hi All, This is my first post so please be gentle! I have experienced absolutely shambolic service from HES. I have a home care plan which covers heating, boiler and plumbing. I Pponed Monday to report problem with boiler. I made the representative aware I have a baby and have noaccess to heating as using the heating means…
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help please? Scottish Power nightmare!
Hello, i am just wondering if it is just me or if any body else is having a nightmare with Scottish Power? I moved into my new home (rented) in November 2014. Prior to moving in I informed Scottish Power i was moving into the house and wanted to go onto their online fixed price plan until January 2016 with monthly direct…
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When should I switch?
I am currently on standard tarif for dual fuel with swalec. I've found eon looks cheaper but swalec said it's better to wait till the fuel drops in price before I take a 1 year fixed plan. I have looked at eon and it's only £5 to get out so should I just switch anyway? Also is it best to go through a switching company or…
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switching energy company
can I move over to another energy company ,even though I have a debit relief order in my name
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standing chargers
hi can someone put up all the standing charges for all gas and electric prepayment meters i would like to know the difference before i swith,at this moment i am with edf electric and ebico gas tc all
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Advice please?
Hi i was wondered whether to fix my price at £78 a month for the year or do i wait & see if it will drop when they lower prices in feb, i rent so its not an option to switch suppliers as its stated in my contract, would appreciate some advice thanks xx
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I want clean tariff comparisons - not blended
Seems things have changed and now comparisons factor in the rates after a fixed tariff has ended during a 12 month projection. Personally prefer comparing my current tariff with the proposed one, ignoring the any rate change after fixed period. I regularly change suppliers, so these new comparisons are not usefull, as they…
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Just switched energy suppliers
I hope it really does save me costs. Just took Martins advice and switched to the Sainsbury (British Gas?) newbie for dual power. Will keep you updated if they give me any problems. Leaving EDF, I am quite a bit in credit based on my latest readings and the Invoice EDF say I will get within 2days, does anyone know if they…
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Q to MSE Dan L re. cancelling switch
Hi Dan I applied to switch to OVO better enery online 12 months fixed two days ago i.e. 27th Jan via The Cheap Energy Club but now want to switch to Sainsbury's Energy Discount Fix Feb 2016. I am still within the 14 day cooling off period. My question is how do I go about informing OVO energy that I want to cancel? Thanks…
