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Electricity company charging an extra grand 6 months after moving out
Hi, I wonder if anyone can help me? We were renting a relatively small 2 bed flat from the summer of 2013 to the summer of 2014, for 1 year. The flat was run on electricity and no gas. We paid approximately £780 between us over the year according to estimated bills we had sent through every 3-4 months. (We asked the…
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radiator water temperature?
Never having had gas central heating with radiators in my life, at present I have warm air heating. Does the temperature of the water circulating round the radiators decrease as the temperature of the house increases or is it always the same temperature? At present with my warm air heating as the temperature increases the…
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Do you need to run all radiators to avoid frozen pipes?
With how cold it's been recently I've been conscious of making sure every radiator in my house is used at some point in the day when I run the central heating, whereas normally I turn some of them off in rooms I'm not planning on being in. Is this necessary to help avoid frozen pipes, or is just running the boiler enough…
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Dyson Heater running costs?
I know this maybe in the wrong forum but thought i'd post anyway. We have just bought the Dyson AM05 floor standing heater and lover it. However we were just unsure on the running costs to have this on say, per hour? We know it is efficient, and cheap to run and was told by the Dyson specialist, that on full its around…
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New build - which electricity supplier to pick?
Hi I am currently building a new home using ground source heating so I am looking to get a new energy supplier for the property for electricity only. There is no point in me doing a comparison due having nothing to go on for the address. Are you able to point me in the right direction so I can see which supplier is the…
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NPower Final Bill Wait
I left Npower about 7 weeks ago and have yet to receive a final bill. I also have a large credit on my account. I did email them last month and received a reply after about 2 weeks, telling me the bill would be generated about 28 working days after I switched. This time period has long gone. Should I wait a little longer…
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Need heating advice for garage
Im looking for some input as to heating options for my garage in picking out something that will work for what I need and wont need to be upgraded or replaced. Given that, I want to remain cost effective. I have space now to work in there and I want to be able to utilize it. My garage is a 10x20. As far as I know my…
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Switch Now or Wait?
I'm currently on British Gas' Fixed Price May 2015 which I have exit penalties on until 31/5/2015. The constant emails from MSE Cheap Energy Club have alerted me to the news that I can get cheaper deals elsewhere. British Gas will charge me £30 x 2 to switch now which would likely (in my head, we're moderate users) wipe…
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Cheap energy for new home
Hi all, any advice for a new family who have just moved into our first house house from a flat? We had just completed a year with edf but now we're in a bigger property with a small baby (so extra person) and the house is not very energy efficient yet (it's currently single glazed, has old loft insulation, etc.). Because…
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Crazy high bill for a month - British gas?!
Hi there, Im unsure if this is the right place to put it but i thought i would give it a bash to get some peoples opinions. I have been with British Gas for just over a year now, and in summer our gas bills are around £20 p/m rising slowly to around £80 p/m in winter (we like it toasty!). This time last year we were hit…
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What are EDF playing at?
I just banged out this angry email to EDF - On 11.4.15 I received my 'final electricity bill from you' after moving home in March and cancelling my EDF account giving you my final meter readings. I paid the final amount on 24.4.14 and expected that to be end of it. Can you please explain to me why upon returning from a…
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Advice needed on dealing with Help-Link
Had a boiler installed by this company in the summer; and still regretting it. What the salesman told us we would receive: A replacement boiler which would save us money, because it will be more efficient. We would have better water pressure throughout the house, (the water pressure upstairs was a little weak with the…
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Smart Meter - shall I take them, can I do that?
hello all, last summer company A who supplied my electricity and gas contacted me, and said I could have a free smart meter for my electricity and gas. A few months after, I contacted the company, and was advised, they would be in my area in January 2015, and would contact me back then to make an appointment. In December…
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Scottish Power incorrect bills
Hi. Am writing this on behalf of my 88 year old mum, as if I can't understand bills how on earth is she expected to. She's had SP for several years on a duel fuel bill. Sept.2014 I discovered she'd only received gas bills, which she'd paid by DD. Then was billed for a separate electric one for 6 months. When I read the…
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Electric meter not prepay
My Daughter went on to a normal pay monthly electric meter some months ago, switching from a prepayment meter. She contacted Eon today to tell them she has not received a bill. They said she was still down as being on a prepay meter and as a result is going to have to pay a large bill. What are her rights? Does she have to…
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Ridiculous price raise led to leaving home and bad credit £100-£600 per month for one
I'm completely stuck what to do. I was with npower for years and paid £100 a month for has and electric for my family of three. This resulted in yearly overpayment around £400 everytime. In 2012-2013 my children left and I went travelling so rented my home out. On my return the energy company demanded £180 a month though…
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NPower - 14 months on still can't tell me how much I owe
I moved from N Power to EDF in November 2013 - during December 2013 NPower appeared to have lost all my records (something to do with them changing their systems internally) I provided closing meter readings to NPower and did the same with my new provider EDF. Now, 14 months on, Npower still can't finalise my bill and…
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I am moving but have £125 credit on my prepayment meter. Help!
I recently qualified for a warm home discount which credited my prepayment meter with £140.00 Unfortunately I am now moving to another address and there is still £125.00 available credit on my meter. Is there any way I can have this credit transferred to my new address or am I going to have to write off over £100 worth of…
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just switched - email reply is confusing
We are currently on the EDF duel fuel until Feb 15. Energy Club recommended we switch and top pick was Co-operative Energy Fair and Square March 2016 | Fixed till 31 Mar 2016 Savings on what you would've paid£362/year I made the switch and this is the email confirmation from MSE: Your application to switch your energy…
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Switching
How long does it normally take to switch gas & electricity suppliers?
