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Energy

Archives for July 2014

Scottish Power Final Bill - seething
I moved house a couple of weeks ago and what a carry on I have had with Scottish Power. First I called them about a week before the move to inform them and they said it was too soon and they would call me the day before the move. A different agent called me every day since that call! then the day before the move? no call…
Huge disparity between Ikea and Energy Trust's solar quotes
Hi, We have a house that annoyingly has an east/west facing roof, but we're still interested in solar panels. When I get a quote from the Energy Saving Trust they estimate the income to be £268: However, when I got a quote from Ikea they estimated the total to be a lot higher at £689: The only thing I can think of is that…
Ofgem: Electricity bills to be cut by £12 a year
http://www.bbc.co.uk/news/business-28559772
Atlantic electric - 6 year old debt - Advice needed!
Hello all, First time using this forum so any help is very much appreciated. I am after advice on how I should proceed with the debt. The story is as follows: Me and my friend at uni rented a flat from Sept 08 - Feb 09 and paid all the electric bills that were sent to us running to 2010 using various different methods.…
British Gas Home Care fraud
Has anyone else been contacted by British gas Home Care(boiler insurance) saying that they are sorry they haven't taken payment in 7 months due to a computer error and that during the 7 months I have been fully covered. They also increased the monthly payment to recoup the lost 7 month payment. This wouldn't be a problem,…
First Utility
Hi Everyone Thought I would post on here to see if anyone can give me any advice. I joined First Utility 18 months ago, paid my bills on time every month. I called them on 1st Dec 2013 to advise that I was vacating my property on 14th Dec and that I would be giving them meter readings once I had moved out. That day came…
British gas late bill, do we have any rights?
Sorry you guys must get asked this a lot, but I have searched the web for answers and cannot find a situation exactly the same as mine, they're all a bit different. When we bought our house we inherited British Gas as our supplier for electricity and gas. We then changed suppliers in to Eon in Feb 2013. British Gas have…
Fix price until 2017?
Hi I've received an offer from my energy company, First Utility, to fix my energy price until 2017. I don't know alot about the energy market at the moment apart from there's been some hoo har over price rises and I'm worried the government may step in and make the companies lower their prices. I'm tempted to freeze, but…
Is This Green Energy!! A++ or wasted!!
Having bought a Liebherr stainless steel fridge1710 A++ it now requires a new door seal, simple you say, buy a new seal!! ho' no it just happens that to change the door seal you have to purchase a new door!!! £280 !!CAN THIS BE LOW ENERGY!!! WHAT PLANET ARE THESE PEOPLE ON, its not the cost its the energy used to produce…
Npower closed account in credit promised refund still waiting
We changed energy suppliers away from npower in May 2014. All the correct processes were followed and new supplier gave npower final readings etc.. Npower confirmed account closure but we are in credit. I rang them over a month ago asking for my refund please. I Was told by a very uninterested employee that I would have it…
Replacement Boiler
Hi, Can anyone shed any light on the actual cost of a new combi boiler. We live in a 3 bed terraced house built in 1906, There is a Baisi boiler installed at the moment but doesn't do the job, the hot water pressure is awful for example. Thanks
New to this pick an energy supplier
Hi, This is a bit overwhelming for me, when i left England in 2000 there was very little choice, in N Ireland, all i had to do was ring round oil companies for their price per litre and take it from there. But I'm just coming to the end of a years tenancy in a house with a pre paid meter to which i was told i couldn't…
Co-Op Energy sent a £1k bill a year late!
I just got a demand letter from the co-op today for about £1100 for energy, I just checked my records and we left the co-op in July 2013 and moved to iSupplyEnergy. Just looking for some suggestions on what to do, I've emailed the Co-op to complain but not sure what else to do!?
First Utility 3 yr fixed rates
We joined FU from SP in May this year, paying £99 dd monthly for gas and elec for the next year. They have emailed me offering to go into a fixed rate until 2017 with a monthly dd of £153. This offer ends on the 31st of this month. Have no idea if this is likely to be a good deal or not. We had a woodburner installed last…
British Gas have scammed us
Thanks for the replies but ignore what I said as it seems I have got it wrong..as usual!
Complex SSE pre-pay meter - how can I switch?
I have a new tenant who has moved into a property I have and they would like to move from the pre-pay meter to a standard meter for economy purposes. I am having real issues switching as the SSE meter is a complex meter and no-one I have tried will take it over. They are saying I need to switch to an Economy 7 meter but…
Gas central heating
Hi. I live in a 2 bed flat which runs completely on electricity and has never had gas for over 10 years (previously had but someone got it replaced). The flat has concrete flooring which I believe isn't easy for concealed looping for central heating. The cheapest option is surface looping which is not a great solution as…
British gas charged me for previous tenant debt
Hello, I moved into a new flat in May and there was a top up meter. I decided to leave it and see how it was. I called British Gas, which was the existing supplier, and let them know that I was a new tenant. They sent me a new key but something went wrong and when I did my first top up (£ 20) the meter took it immediately.…
Induction hob costs
I can't find a definitive answer to this question so please excuse me if this has already been answered. Seriously considering induction hobs instead of our gas ones when we change our kitchen (fairly soon) and want to check which is best value. Is the yearly cost of running induction hobs (regular 4 hobs, assume moderate…
Changed mind about changing supplier
The deal with my current energy supplier ends in a few days time so on the 18th June I carried out some price comparisons and found a cheaper supplier. I applied online to switch to the new supplier but since then I have heard nothing from them. My google search to find a contact number for the new supplier was also quite…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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