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Complex SSE pre-pay meter - how can I switch?
I have a new tenant who has moved into a property I have and they would like to move from the pre-pay meter to a standard meter for economy purposes. I am having real issues switching as the SSE meter is a complex meter and no-one I have tried will take it over. They are saying I need to switch to an Economy 7 meter but when I spoke to SSE previously they said they would charge me £50 to change the meter. Does anyone know how I can do this as it is taking up so much time, and I am becoming increasing frustrated about this as I just can't see how to resolve this without me having to stump up the cash (which I really don't want to do).
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I have a new tenant who has moved into a property I have and they would like to move from the pre-pay meter to a standard meter for economy purposes. I am having real issues switching as the SSE meter is a complex meter and no-one I have tried will take it over. They are saying I need to switch to an Economy 7 meter but when I spoke to SSE previously they said they would charge me £50 to change the meter. Does anyone know how I can do this as it is taking up so much time, and I am becoming increasing frustrated about this as I just can't see how to resolve this without me having to stump up the cash (which I really don't want to do).
I could attempt a long post outlining various options but....
Just pay the fifty sodding quid?0 -
What do you mean by a 'complex' meter? What is the heating and DHW system in the property, and is it suitable for E7 (immersion heater and night storage heaters)?
Possibly it's an E10 meter or an RHT meter? Very few suppliers support this type of metering: they all support E7. But, given that it's your property, do you really not know?
Any kind of meter change is typically £50-60.
Who is the existing supplier and what tariff is it?No free lunch, and no free laptop0 -
Bluebirdman_of_Alcathays wrote: »I could attempt a long post outlining various options but....
Just pay the fifty sodding quid?
The meter is the energy distributors property. If it is incapable of measuring consumption in such a way that the majority of suppliers can deal with it then I would suggest it is not fit for purpose and should be replaced at the distributors cost.0 -
The meter is the energy distributors property. If it is incapable of measuring consumption in such a way that the majority of suppliers can deal with it then I would suggest it is not fit for purpose and should be replaced at the distributors cost.
What? Of course it's fit for purpose. It measures energy, as it was designed to do. It's the current customer that doesn't approve.0 -
Change suppliers - not all suppliers charge for a change of meter.
EDF don't charge if it’s a simple meter swap I.e. the meter doesn't have to be moved etc. Sign up for a blue product as they are cheap and don't have a cancellation fee, they even have a prepay version. Then ask to swap it for standard credit meter and they should do it for free.0 -
The meter is the energy distributors property. If it is incapable of measuring consumption in such a way that the majority of suppliers can deal with it then I would suggest it is not fit for purpose and should be replaced at the distributors cost.
That's not how it works: you won't get a free meter change just because you are on E10 or RHT metering.No free lunch, and no free laptop0 -
Change supplier to EDF - I have nothing good to say about them other than if you switch - you can after 30 days request a normal credit meter. They don't charge for this but I wouldn't say they offer the best service :-)0
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Change supplier to EDF - I have nothing good to say about them other than if you switch - you can after 30 days request a normal credit meter. They don't charge for this but I wouldn't say they offer the best service :-)
70% customer satisfaction according to Uswitch.
http://www.uswitch.com/gas-electricity/guides/uswitch-energy-awards-2013/0
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