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Boiler concern.....again
[FONT="]June 2012 I replaced my old boiler with a Vaillant combi Ecotec 837 plus “2” which was working fine from day one. [/FONT] [FONT="]Nine months later I experienced on two occasions the problem of boiler not firing, and after several attempts displayed two error messages F28(29) & F54. As per the user-manual…
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Eon rep Eon tariff ending on 29th June
My present Eon tariff ends on 29th June 2014 (Warm Assist) and unless I do anything I will be put on Eon's Energy Plan from 30th June. However Eon's Energy Fixed 1 year is cheaper. When should I change my tariff online, wait until 29th June or change it now with a start date of 30th June? If I change it now and there is a…
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Switching from the Staywarm scheme.
Hi, I'm hoping someone can help me with this question. I was with Eon on the Staywarm scheme. This meant I did not have to worry about my consumption of Gas and Electricity, as such. I still always had an eye to the environmental issue of my carbon footprint though and did not use power wastefully. Staywarm ended for me at…
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Botched energy transfer - what to do next?
Hi everyone, First time I've used the boards - I have a quandary that someone might be able to help with. Brace yourselves for a long and boring story... We live in one half of a (rented) barn conversion. Last October, our neighbours mentioned that they were moving their dual fuel from British Gas to First Utility, having…
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New house - no heating
First post so go easy on me. I've just purchased my first property and need some advice on heating. Its an ex council property, 3 bedrooms and had 3 electric old school storage heaters, the area does not get gas and the storage heaters were in bad shape and have now been removed. The house is going to have a fair bit of…
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Solar Focus disappeared - meter no longer working!
I would be so grateful for some advice - last June I had solar panels fitted by a company called Solar Focus Technologies. Everything seemed to be fine and all was working well. In the last few days, to see how things were going, I checked my meter and realised it wasn't moving up and the red light was solidly on. I tried…
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Credit on account
My mum has had an account with first utility for the last year. She is still with and has moved onto a new fixed contract. However the is over £500 and credit, she has asked first utility for a refund, however they have told her that they can't do that and that if she wants a refund, she will have to come off the fixed…
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npower intelligent fix any good?
Has anybody seen whether the intelligent fix by npower is a good deal? Was excited by the idea of getting the nest fully installed for £99. However, when using the comparision sites, it looks like it will cost me an extra £199 per year (based on current usage). Which negates any up front subsidy provided by Npower. So was…
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EON biling hell
Can somebody please give me some advice advise on what to do next. My mum moved fro one flat to another, on the same court, the 2nd flat larger than the 1st. She moved into the new flat in February 2013. The supplier for each property was EON. We gave them the meter readings for both properties. In July 2013 my mum called…
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EDF Energy. A Cautionary Tale.
EDF Energy. A Cautionary Tale. Summary: When you close your energy provision account with EDF and pay the "Final" bill, don't for one moment believe that this will be the end of it. Both EDF and their agents LCS continued to threaten and harass me and members of my family even after their further, unjustified demands for…
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Getting gas heating installed - any funding available?
My mother currently lives in a house which is heated by a coal fire. The street did have gas installed a few years back but at the time they decided not to get it installed - they'd had no experience of gas and were a bit worried about the safety implications. Since then both my sister and I have been in houses with gas…
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new house - taking over the utilities
Hello all, myself and my partner are getting the keys to our first house on Friday, our concern is we dont want to pay for the previous owners utility bills, Would it be a case of ringing up their utility company and give them the metre readings and we carry on from that point? and would that be a good time to try get a…
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Npower Bill 5 Months After Leaving Them!
In December 2013 I switched from Npower to Ecotricity. As far as I was concerned all of my bills were paid up to date by direct debit. On 10/04/14 the sum of £55.51 was taken from my bank account by direct debit by Npower. I cancelled the direct debit via internet banking and the payment of £55.51 mysteriously disappeared.…
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When to switch? EON to EDF
I hope someone can help. Mum's currently on the EON Energy Discount V1 which ends on the 30th June 2014 (exit fees of £5 per fuel apply - she has dual fuel). Then she reverts to the EON energy plan (standard variable tariff). After using Cheap Energy Club comparisons, she's decided to switch to EDF Blue +Price Promise…
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Boiler upgrade advice
Hello! We have recently purchased a 3 bedroom semi detached house with one bathroom in Lytham st annes which we have learn't is fitted with a ideal floor standing boiler, and a prismatic cylinder. After having a new radiator fitted to my daughters bedroom we had a leak in through the kitchen ceiling (because the over flow…
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E-On Hell
I moved out of my student house in second year in June 2013, and ever since have been part of an ongoing battle with E-on. Until the month of May, we had not had a meter read (and in said month we had a read carried out by eon), and therefore had only been paying estimated readings - for a large 6 bedroom house we paid…
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NPower billing issue
Hi guys, When I first moved into my house about 18 months ago, it was on pre-payment meters which I didn't want. I was originally with nPower, but I moved to British Gas as they would change my meters over for free. Later, through the savings club on here, I moved back to nPower as they were cheaper. The issue comes from…
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Large electricity bill
My mum moved into a new warden aided flat in February 2013. She moved from a smaller flat to a larger one on the same site. We contacted EON to inform them and gave them meter readings from the old and new flats. She was informed her monthly direct debit would only be £25. In July 2013 she realised she had not received a…
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E-On "We're Changing Your Tariff"
Received a letter from E-On stating that from the end of June, my meter is no longer supported and they would be ending my current tariff "EnergyPlan 6", This requires my meter to be exchanged, but the big consequence is that my bills will increase by around 28% (based on current usage). In addition, I lose the "No Gas"…
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Can energy companies back bill 4 years?
Forgive me for the length of this story but I was looking for some advice. I moved into a newly renovated property 4 years ago, when I first moved in I was unable to find out who supplied my gas/electricity. I contacted everyone I could think of and was eventually told that I had a "ghost" supplier and could go with…
