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FIT & Changing Energy Supplier
We've been on an npower standard tariff for eight years, so it's about time we changed energy supplier and/or tariff. But we have solar panels and the Feed-In Tariff is paid through npower. I'm not sure what would happen when we change supplier. Does anybody have any experience of doing this?
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Time for a new boiler?
Hi I Have a Vaillant Turbomax VUW 242 E combi boiler installed in 1998 in the garage (part of the house) at the time the house was extended. There is no cold water tank in the loft and no hot water cylinder. In the past few years it has broken down a few times and needed quite a lot of new parts and is currently faulty…
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How to prove that I have paid all the utility bills on the day of moving out
Hi All, I have notified my landlord that I will move out in 2 months. Then he asked me to provide some evidence to prove that I have paid the council tax and all the bills to the date that I will move out in order to get my deposit back. I know how I conclude the council tax payment. But problem here is how can I get some…
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SimplySwitch didn't transfer my electricity.
I had an email confirmation from them that I was moving both fuels. But on ringing my new supplier to find out what was happening to my electricity switch (as I had a live date for my Gas), they told me they had no instruction from simplyswitch to take my electricity too. Passing the buck, or did simplyswitch not live up…
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HELP! New landlord supply needed - how can I choose where to get a meter / tariff?
My boss has just built 4 flats in one building and requires a new electric meter to be installed. How can I do a price comparison for this building of new flats to know who to ask to install the meter? The 4 flats will only have one electric meter which my boss (the landlord) will be paying....... Any help appreciated? :o
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Co-operative Energy Can't Produce New Bill
Hi, I received a bill from Co-operative Energy yesterday for about £220 using estimated meter readings. I submitted my own and worked out it would roughly be £380. However I just phoned them up asking if they will produce a new bill and they said no they can't and just to pay what the bill says. I don't really want to pay…
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What is the best setting for heating and water
My parents have recently moved to a new house and we are trying to work out the most efficient way to set up the heating and hot water supply, in-particular the hot water, as previously they have been used to a combi boiler so hot water on demand. My mum is in most days so require hot water pretty much all day, they shower…
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Advice please: Switched Utilities, no vouchers.
Hi all, and apologies first if this is the wrong forum area. I have a problem that is in a way half with the utilities company, and half with MSE… Last September my partner and I switched our Gas & Electric supplier from EDF to Scottish Power, using MSE links that incentivised switching with vouchers [M&S I believe,…
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NPower billing disaster
We have just left NPower after a series of shocking errors by them. They have finally managed to produce our final gas bill based on a correct final reading supplied to them by our new supplier. This final bill simply does not add up or make any sense. It's a bill for £3 which simply cannot be correct. I am tempted to pay…
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Npower complaint
Hello, Two weeks ago I sent a complaint to npower however they have not been in touch. I have proof that they received my complaint (recorded delivery). Their complaints procedure states that they respond within ten working days. I would like to know if other people currently have complaints with npower which are not being…
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5M UK households now in utility debt..
http://blogs.independent.co.uk/2013/04/09/why-are-five-million-households-now-in-debt-to-their-energy-supplier/ and others... So whats happening? Well once upon a time we had nationalised industries,a single point of contact and control of the system. Now we have umpteen fingers in the pie all trying to make a profit.…
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Just moved - What are the switching procedures?
Hello, We've just moved into a rented house a month ago and have received our first estimated bill from British Gas for both Gas and Electricity. We don't want to be with BG and would like to switch. When would the switch be effective from? Can we make it from the start of our tenancy? Also, BG have put us on their…
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Radiators High up.
Hey Guys, bit of a strange one here. We have limited space in our kitchen for radiators, but there is an opportunity to have radiators mounted on a wall but higher up. (near the ceiling in fact). I'm worried that as heat rises, i'll have a lovely hot ceiling, but the room would be cold. Underfloor heating isn't really an…
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Cashback only £15 switched to scottish power via Energyhelpline
Did switch in February as recommended at time by martin to Online Fixed Price Energy September 2014 with scottish power via Energyhelpline.com -get £30 cashback Just been advised by Enery helpline that this is only £15 per switch so if both done together get £15 only not £15 for each fuel,was expecting £30. Did I…
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NPower Fixed 2016
Has anyone switched to the Npower tarrif fixed until Sept 2016? If so are you happy with the process. Is anyone a satisfied customer of Npower?
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British Gas Compensation?
Hi all. Wondering if anyone has any advice. I recently had a British Gas engineer incorrectly cap my gas cooker pipe, leaving a unbeknown to me a gas leak for over 24 hours. As soon as I realised something wasn't right I immediatley called BG and they advised me to turn off the gas at the mains, open all windows and get…
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British Gas (Gas Leak)
Hi, was just wondering if anybody could help, I recently had a fault with my gas meter and called out British Gas to repair this, when they came they said that the cooker was condemned and had to shut it down which i was fine about , although he did not have the part with him to cap the pipe so had to turn the gas supply…
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Moving House Newbie!
Im moving house on 21st June and im current on the EDF Blue price Promise April 2014 for Gas and elec. The new build is currently with EON. Can you tell me what i need to do? This is the first time ive moved house (other than being a FTB). I'm not necessarily bothered about staying with EDF. just need to know what to do…
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Should I turn the power to my combi boiler off? (Have searched)
Hi, basically my flatmates have been arguing over this since we moved in six months ago. One says that the boiler should only be turned on when we need hot water (shower/ bath/ washing up) and for heating (in winter, obviously it's not needed now). Whereas the other says to just leave the hot water function on and all the…
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N Power & Refunds
Hello everyone, We are having issues with N Power and i am rapidly getting fed up. The situation stands that when we moved house in 2010 they has issues with our electric combinded with the fact they would estimate our bills after we sent metre readings in it was a mess. As a result we ended up in credit by 800 pounds…
