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British Gas have increased my Bill by 80%
I have a problem with British Gas (BG) since Oct 2012 my gas usage has increased by some 80% year on year with no changes to my system or usage of the same. I live with my wife in a terrace house and have 5 radiators, a gas hob and hot water run off a Worcester combi boiler all maintained & serviced by BG Homecare for a…
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EDF meter change screwup.
Hi, I changed to an EDF Blue electric contract, part of which entailed a meter change from an economy 7 meter. On 3 separate occasions an Electrician failed to turn up and change the meter. I was thinking of using the "missed delivery" template but I did not take any time of work so compensation is not applicable. EDF spun…
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£70 voucher for switching Utilities
I wondered if anyone could help. I saw a post on here for a £70 voucher when you switched gas and electricity which I did and am now set up with Scottish Power but they are making no mention to this £70 voucher. Has anyone else done it or knows who I'd need to contact in order to get the voucher?
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nPower - New account, best way to contact?
Hi all, Just moved in to a new flat and found out both our gas and electricity is with nPower. Our landlady phoned them over the weekend to confirm we were now living there and paid the outstanding amount up to the start of our tenancy. Problem is we need to contact them, but we don't have an account number as of yet and…
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Average Usage
Hi, I wonder if somebody could offer me a bit of advice please. I know it is a bit of an open ended question but any help would be greatly appreciated. We switched to NPower last November paying £91 a month for Gas and Elec. We have just had a bill through advising that we are £466 in arrears, thus meaning that the usage…
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Npower and EDF Fixed Tarrifs
I'm tempted to move from Co-op Energy to one of the longer fixed tarrifs from EDF 2015 or Npower 2016. However, the reviews of these companies seem fairly horrendous. I realise that they have millions of customers so presumably not everyone is unhappy. Has anyone moved to either company and had a positive experience or…
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Why my electricity bill increased 10 folds?
Hi, We are a student that just rent a 4 bedroom house with heater that use gas. We stayed here since October 2012 and we are shocked by the latest electric bill. From Oct to Nov, Southern-electric charged us 14.19 pounds From Nov to Feb, they charged us 39.58 pounds From Feb to May, they charged us 482.4 pounds!:( Can…
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Ready to Switch collective energy scheme
Hi My local council did a leaflet drop in our area about an Energy Collective Scheme: https://readytoswitch.ichoosr.com/Product/index.rails?actionId=296 The auction is tomorrow. Has anyone heard about this before and whether is it genuine? Regards
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Best Supplier/tarif for elderly person only using electricty.
Father in law is moving into sheltered flat with gas heating included in the rent so only has to pay for his electricity so we need to work out who he should go with as his supplier. He uses electric for cooking, kettle, microwave and his TV. No idea how much his usage will be but guessing it wont be high. I understand…
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Unable to finish fixed term
Hi all, I am in the process of moving to a new build house and they have informed me that the gas and electric is supplied by Scottish Power for at least the 1st month. I am currently tied into a 1 year deal with SSE. Where do I stand with this?, I thought I would just take my existing deal with me. Paul
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Scottish Power
Hi have the SP platinum fixed nov 2014 tariff and my boiler maintainance is covered in the price however the rate seems a little expensive do any other suppliers offer a maintainance and energy tariff that may be cheaper?
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Simply Switch Cashback rules - help please!
Hi, I'v looked through the FAQ's and T&C's on the Simply Switch website and cant find the answer to my Q, so wondered if you had any opinions please: I need to switch energy provider as my current deal ends later this month. My EXISTING provider just so happens to be the cheapest available, and Simply Switch offer them as…
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EDF Blue
Interesting! Comparison site stated I may be entitled to up to £221 savings a year (I'm already with EDF on standard variable). I had to go to EDF website to get their quote which amazingly only stated a saving of £48! Is the comparison site giving real savings quotes?
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Scottish Power - moved house & switched to cash payment plan
I moved house on the 16th May and notified Scottish Power via their online form. I was expecting a simple change of address for supply and correspondence, and nothing more. We have just returned home from a week away to find redirected post from SP and it looks like they've removed us from the Online Fixed Price Energy…
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Thouhgts on a new boiler - Combi?
So, we have an old, inefficient heating system that is costing lots and lots of money. We're looking at overhauling it (new boiler, radiators etc) and I'd be grateful for any thoughts people had. Currently have an open vented system with the standard hot water tank in airing cupboard, cold water tank and header tank for…
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20 year old boiler problems
Hi all, Please can someone advise what to do. I moved into my shared ownership (50% owned by housing association) house in 2005. The glow-worm hot water express 80 combi boiler has as far as I know been there since the house was built. Recently it started to not heat the tap water yet the central heating has always worked.…
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Timing of swapping gas & elec providers has cost me more!
My learning is that you need to end up with the new supplier at the start of a quarter to maximise savings My BG websaver tariff finished on 31/12/12 so onto their standard rates. Scott Power fixed tariff was best big company tariff at the time (according to comparison sites). Asked to switch on 2/1 Gas moved middle of Feb…
