-
Moving into a new property...
Hi there, We're about to move into a new property today and have been looking through the various comparison sites for the best G&E deals. Unfortunately, it always asks who the previous provider was etc, which we can't answer so i'm wondering if i should just plump for the best deal showing compared to a range of…
-
n power boiler cover
Hi All, sorry if this is wishy washy but kinda new to this. I took out npower boiler cover in November last year. On the 21st March I had call to use them as the boiler broke down, they have since fitted 3 pcb circuits in less than 3 week and cannot find the problem. The call centre staff lie blatantly to you and since the…
-
British Gas withdrawn funding for Loft Insulation
In 2012 numerous energy companies were advertising free loft insultation. We applied for this through British Gas and eventually a survey was completed by a company called Dyson Energy Services who informed a date would be arranged for installation. After numerous phone calls and promises that they would attend we were…
-
nPower forgot to add price rise!!
So I got a letter a couple of days ago from nPower saying that they had not added their November price rises to our last bill and that they would be applied to our next bill as well as the extra from the previous bill. We pay via quarterly direct debit. Can they really do this? Their error is now my problem. Thoughts…
-
Will I save a lot?
I have an old G rated floor standing boiler that is well over 20 yrs old but still going strong. Currently my annual spend on gas is about £650. If I get one of these new style condensing boilers installed rated at A or B is there a way that I can work out how much I'll save on my current £650 annual gas bill? Thanks
-
Electric- power cut - our rights
Ours, and most of the streets electricity has been off since around midnight last night. Whilst some have been temporarily reintstated ours due to our houses location and short distance from the fault is not expected to be back on before 1am Friday. It is a fault with Electricity Northwests equipment. We have no light or…
-
Scottish Power - Fixed Saver June 2013 ends soon
So I received an email from SP today saying my tariff is coming to an end and it said: Unless you choose another option, we'll automatically move you to our standard prices1 and discounts on 1st June 2013. But just so you know, these prices are higher than those you're currently paying. But they have kindly offered me…
-
Can a fixed price be changed?
On a fixed tarif until October 2013. Recently gave meter readings and they have put my DD up by over 25%. Now as far as I was concerned you pay a bit extra for a fixed price so that there are no surprises. In addition by putting the DD up they are assuming the balance on the bill will not be cleared by the end of…
-
NPower - Have not transferred Gas 6 months later
Good afternoon I am hoping someone out there will be able to tell me what my rights are in regards to a problem I am encountering with NPower. In Oct 12 I agreed to take out a contract with NPower to transfer by Gas/Elec, however from the offset I have been plagued with problems (no contracts, failure to take my direct…
-
Advice on refunds after supplier error
Hi there, I wonder if anyone would be able to help. This is quite a saga so I will try to keep it short! Towards the end of last year I tried to set up a direct debit with my gas/electricity provider. Their system advised of a fault with my sort code, however I have had the same bank account for years. I did not get back…
-
! HELP Mitsubishi Ecodan air source heat pump !
Hello I live in a housing association 3 bed house that has a Mitsubishi Ecodan air source heat pump that runs all the electric , heating & hot water in my home . I have lived in the property for just under 2 years from new and have 3 children , I am disabled with RAD & synovialosteochondramatosis and cold conditions are…
-
good news from EDF
Amongst all the bad news reported about the utility companies on here thought i would report some good news i have recieved. My gas use over the past 12 months has been 20317kWh compared to the previous 12 months of 14656kWh. My electricity over the last 12 months has been 5401kw compared to 5467kw. Was paying for gas £58…
-
Switch to SSE or EDF
I was previously on Scottish Power online V17. This expired 30th March Iv been put the standard tariff so want to switch. Iv been on comparision site and undecided between a Variable Tariff or a Fixed one. My Savings are SSE Discount Energy Bonus Oct 2014 - Save £102.92 Per year + £46.86 Topcashback (Best Variable) EDF…
-
Will EDF wait this long to change me over?
Got a BG fix till July 12th , but the EDF fixed til Feb 15 that I want, is only on offer till 30th April. Can you choose a tarrif whilst its on offer and request that they dont complete the change till after a certain date considering the move takes a couple of months (or used to)?
-
Meter falling off the wall
Hi everybody. We had our meter read earlier today and just went to top it up using our prepayment key. Opened the meter cupboard door and found the meter, main fuse and isolator switch hanging off the wall !! :eek: It would seem that the meter reader dislodged the board all this gear is screwed onto the wall. There is…
-
LARGE gas bill!! Help!
Long story short, lived in my home from oct 2011 to present. 3 bed semi detached. Heating on approx 6 hours on a week day day and approx 8-10 at the weekend if we are in, 1 shower each a day plus normal use of gas hob. Our gas bill has been estimated from the first actual reading in oct 2011 and it has just been read for…
-
Gas mains work broke my boiler
My central heating has been on non stop since last year, turned down in the milder months and up during the cold snaps we keep having. National Grid are replacing the pipes in area with plastic pipes and also re-locating meters outside the property. I live in a cul-de-sac off the main street - they started digging holes on…
-
Massive British Gas bill!
We moved in to a rented house on 1st March. Meter readings were provided to BG by letting agents a couple of days before hand. We the supplied meter readings on 4th April and we've just had a bill through...£227.39!!!!!! I called them up and queried it, but not much can be done, but I provided a new reading today for the…
-
Npower forgot to pass on their November 2012 price hike
Hi Everyone, I've just received a letter from NPower that goes something like this... Dear Customer Your npower account We've been checking our records and have discovered an error on the last bill or statement we sent you. We did not apply our November 2012 price increase so you have been undercharged for the energy…
-
Electricity / Telephone Utility Pole
Hi all, I have planning permission for a second floor room to be built on an existing ground floor extension at the rear of my property. However, there are telephone and power cables running over the top of the space I need to build into. Not the main lines (between poles), but the feed from a wooden pole to individual…
