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need advice on high gas bill
hi there... i really could do with some advice on my gas and electric bill..i have recieved my bill from british gas...the bill is from ...7th nov 2012 to 25 feb 2013.... my electric is £323.24 and my gas is £1185.54...this seems so high...i have never had a bill like this before and it really is worrying me how im going…
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Scottish Hydro Saying Winter Rebate Application Not Recieved?
Hi A friend applied for the winter rebate which should have been due round about now?Sent of application last year.. Called Scottish Hydro to query when he would get £130 credit? Advised they had not Received application,cut off date has passed,nothing can be done? Is there anything at all he can do to??
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Pay Eon year in advance?
I keep £1500 in my vantage current account to pay Eon their £125 per month and of course get paid interest on this amount, would Eon or any other company be interested in me paying them £1500 in advance and giving me a bigger discount than the interest I get from this £1500 and the DD discount? I have done this with my…
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Is online billing really cheaper for you?
I have a prepayment meter at the moment and am considering swapping to online billing because I keep hearing over and over that it's cheaper and has better deals. Now I want to pay less but I feel anxious about giving up the control a prepayment meter offers me. So what I want to know to anyone who does online billing or…
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Southern Electric Prepayment meter issue
Can someone just check that this is right for me. Basically we moved in March 08 and had a direct debit meter. It was our first house and we had no idea and ended up racking a huge debt of £840 odd. We had a prepayment meter installed and over time we paid the debt off and cleared it early last year. Today they have…
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help with gas usage? few different questions! help pls!
Can anyone offer me some advice please? I have just moved into a small 3 bed terrace which has a prepay eon gas meter - i get charged a standing charge of 27p per day and 4.25p per 'normal unit' - can anyone advise what a normal unit is? is it how much gas you use per hour? The reason I ask is some days when I have the…
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Computer usage help!
Hey, I have a desktop computer that I play about 7-10 hours a day for work and games. But it uses a whole 400-450w due to the high demand CPU etc, I just wanted to know how much ele is this useing a day ? Any help that would be awesome. :)
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EON standing charge but no supply to property
We moved into our new house 2 years ago. We had all the central heating taken out, the house re-wired and storage heaters fitted. We contacted Eon who were the previous owners supplier and asked them to fit an economy 7 meter, which they did. As we no longer needed a gas supply we had the supply capped by a registered…
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standing charge better or worse?
Hello all, I was wondering if could for some advice. I've just moved house and within the next couple of weeks I'll be switching over to m&s energy. At the moment for gas i'm with british gas and npower for electric. I've been approached by both companies to stay with them. Now i've been looking for another utility…
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Npower Hometeam Scam
I tried to take one of these 'fix your central heating' with Npower. Icancelled within 14 days because of what happened. They have now told a debt collection agency to collect money for a contract they were incompetent to provide. My boiler was fixed last January. In july I had it serviced and was toldabout Heating care.…
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Gas & Electric Meters
Hi Folks!!! I know I should not but I had too.... My son has just got his own house to rent (after help from me and his dad) as he cannot handle money very well since his divorce. The house needed some refurbishment again we paid for this. The house has a Gas and Electric meter with a card and a Key respectively. I would…
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Storage Heaters
Hi Can anyone tell me how to use storage heaters correctly please? Family and I have been living in our new property with storage heaters for last 5 months (village doesn't have mains gas). We were originally told that we were economy 10 then economy 7 and today we were told we were on neither of those but have 2 seperate…
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Ludicrous meter standing charge...
A friend has just informed me that, to his dismay, he is getting charged 50p a day just for having a gas pre-pay meter. He has just put money on after a month or so without gas (due to v v low income) and it's all been swallowed up by the debt caused by this 50p/day. Surely this can't be right? The landlord won't take out…
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Hot water cylinder
I've just bought a house which has a hot water cylinder in the bathroom. I'm not used to these and typically they've been ripped out to make space and the boiler replaced with a combi. Before I do that however... I'm just wondering if I correct in thinking so that since water is taken from the top, if I just switch on the…
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Missed appointmens E.ON
We were due an yearly service appointment on friday. We recieved the usual text early in the morning stating that they would be at our house between 12:00 and 16:00 hours. The wife had booked the afternoon off work to let them in and to get on with the work. Sometime atround 15:30 the wife got a phone call from eon CS…
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Changing suppliers & meter readings
Hello. Has anyone else had this happen to them and if so what did you do. I have recently changed from EDF to OVO. All is now set up with OVO, the DD is working, the lights are on and the gas fire is warming. However EDF are still taking my old DD payments so now I'm paying double. Yes I had cancelled them both with EDF…
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Contacting eON by 'phone
I have been finding it impossible to contact eON by phone on their helpline 0345 303 3040, for days now . The wait, for never less than 15 minutes, and a monotonous automated voice saying 'thank you for holding' the only result,and having to ring off. There is no callback facility, or an indication of how long the wait is,…
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Students in a pickle over estimated bill
Need some advice; We are three students living in a 3 bedroom rented flat. Just received an estimated bill from British Gas of £446 for 3 months (gas alone). We have been refused access to the meter (which is in the basement flat), contacted the current tenent and he said he wouldn't let us in to read the meter. What do we…
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Consumer unit replacement
Hi all, Our oven does not have an override switch in the kitchen so we can't turn it off. We have a 13 month old daughter who is now walking everywhere and touching everything and we don't want her to turn the oven on accidentally. We also have an old Wlyex CU with plug in fuses and no MCB/RCD. So what we are doing…
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Inefficient water heater
I moved into a flat a purchased and I can't believe the water heater can be so inefficient. It was recently serviced, so I am trying to figure out what I am doing wrong or how to use it more efficiently. It is an OSO Direct 20 RD, unvented, 250 litres (see photo). It is operated through an Economy 7 timer. According to the…
