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NPOWER messing up bill every time
I set up my account with npower to pay quartaly meter read direct debits. So I get a reminder to submit my meter readings, and then get billed accordingly every 4 months. The 1st month was fine. Second month the bill date was wrong so I had to call. 2nd month the same. 3rd month the bill date seems to have skipped out…
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Scottish Power meter issue - worth checking your bill!
I swapped from Eon to Scottish Power in October - to the Online Fixed Price Energy January 2014 Offer. I had paperwork and emails confirming my new rates for gas and electricity. I have given meter readings 3 times - when I changed suppliers, then in November, and again yesterday. Yesterday, I saw that you can view bills…
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Previous tenant unpaid electric bill
Hi all, I have a quick question on my mum's behalf. Since she moved into her flat in May, she's been receiving mail for the previous tenant - including bills - and has just been writing "Return to sender - not known at this address" on the envelopes and sending it back. However, today she's had people from the electricity…
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Help with working this out?
Hi All, I currently run my tumble dryer for approximately 13 hours a week as there are 4 of us at home (2 adults, 2 teenagers), does anyone have any idea how much this may be costing us please. I am trying to reduce our electricity bill but not sure if it's expensive to use the tumble dryer or not? Thank you :D
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British Gas send bailiffs to company in error
Hi, British Gas sent a bailiff to my coffee shop for 'non payment of a bill from September'. I told the bailiff all bills had been paid and asked my office to contact British Gas. This took some time. The bailiff told me it doesn't matter as the electrician had arrived and he was going to cut the electricity no matter what…
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Check your final bill carefully when switching
A word of warning when switching energy suppliers. Having switched my gas and electric supplier I received my final bills from my old supplier and was about to pay them but then thought that I had better check that the final readings corresponded to the start readings with my new company. They did not and I am so glad that…
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Eon price change time
Hi, The Eon prices change soon, and don't know if it's worth putting a reading in the night before. I did once, and even though it said the change over was estimated, they got it spot on, and I wondered if they did afterall take notice of it. I don't want it to generate a bill though. Does anyone else put their readings…
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Have ScottishPower made a huge error to my benefit?!
Hi all, After swapping my duel fuel direct debit account from e.on to SP's 2014 fixed scheme in October, it turns out they've made a big mistake, and I'm just wondering if it's to my benefit: After giving them meter readings etc when I joined and then started with them from Oct 31st, they've got me down as having a prepay…
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How do I find out who my energy suppliers are?
Getting my house back after 5 years dont know who the energy suppliers are, how can I find out please?
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RTS & BBC’s 198 kHz long wave network
Is it still there and working, but waiting to fall into disuse, or has it already been closed down ? The Radio Teleswitch Service [RTS] on BBC’s 198 kHz long wave network was to be replaced with smartmetering infrastructure [DCC (via the Data Services Provider] which was to become the primary mechanism for dynamic…
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Electric meter stopped working properly
I have an electric meter with the small spinning metal disc inside. I just noticed that whenever the consumption is high, the disc just vibrates and doesn't rotate properly. When consumption drops, the disc rotates normally. Obviously this is in my favour, but will reduce my consumption considerably, so wondering what will…
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Changing Suppliers
At the moment my gas & electricty tarrif is go fix 8 from npower which ends on 3 feb 2013 ,i intend to change suppliers when is the soonest i can do this without incuring penalty charges?
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Tesco points for cavity insulation
Hi Did anyone get their 3000 points for having the Tesco Cavity Insulation. I have yet to receive mine (though had the work done months ago) and wanted to know if its just me or is anyone else had/having issues?
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Unfounded Eon Debt?
Hi All, I am after some advice on a pre-payment gas and electric meter I had at a previous house (I left in September 2012) I have just received 2 letters from a debt collecting agency saying I owe over £600 on the electric meter and over £100 on the gas meter. I did inform Eon that I was moving and gave them final meter…
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EDF debt, failure to load onto PP
Earlier this month I recieved a "final" bill from edf for £500+ for electricity, This was for consumption from jan 2011 to may 2011. In may of that year I had PP meters installed for both gas and elec to pay off debt. On several occasions I called edf as debt was being taken from my gas top ups but non from elec so I…
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unit of gas
I have a metric gas meter can anyone tell me what one unit of gas is in kwhs and how do i convert kwhs to units?
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Might be a stupid question about cancelling gas/ electric suppliers
Im buying my dads house, he pays for the gas and electric just now. If I were to start a contract with a different supplier in my name, would my dads contract automatically cancel? Or would he need to call them and cancel?
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I'm confused by my electricity reading!
Hi I've just taken a meter reading for a quarterly bill, and it's gone from 72629 in October to 15404 today. As it's showing a lower number, does that mean it's gone all the way up to 99999 and started again at 0? If so, it seems like a lot of electricity, I live in a one bed house, but it is all electric - emersion…
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Economy 7, hot water cylinder and underfloor heating
I have recently moved into a new flat which has an economy 7 meter.i have a hot water tank and underfloor heating. The water tank is huge and set at 65 degrees. When I get up at 5 in the morning i have lovely piping hot water and a warm flat, however when I get home from work in the evenings the heating is going off and…
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"Data protection" hell from npower
I inherited npower as my gas/electric supplier when I recently moved. I wrote to them with my bank details asking them to set up a monthly direct debit and set me up as the person with sole liability for the account. Although they set up the dd (but didn't tell me how much it would be or anything else) they seemed to…
