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Scottish power - unnecessary increase in dd!!
I hope this is not going to be a regular feature with Scottish Power. I moved to them mid-September, made my first payment in October so so far only two payments. They emailed me a week ago to ask for meter readings within 7 days which I duly did. I could see the potential pitfall with the timing of these meter reads. Two…
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Supplementary heating
I'm considering getting additional heating for the house and would like thoughts from others. The reason: Energy bills keep rising and I'd like to cut them back or at least keep them level. The house and heating: Gas CH, three bed semi, DG and standard 8 rad config. Just the two of us. We don't live up north, but where we…
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Npower Bill, 2 days before switching...
Hi, 2 days before I switched over to Co-op Pioneer from Npower they sent me a £300 bill. Which was fine, as we were due one. I rang them up and said I'm switching in a few days and will send you final meter readings etc to both you and new supplier. Which happened as planned. They said that's fine and to ignore the first…
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New Gas installation - query
Hi there, Just looking for some advice if anyone can help please as we don't feel like we are getting anywhere with the Gas Suppliers. A friend has recently had Gas Central Heating installed and the engineer at the time asked if they would like him to arrange a Gas Supplier which they agreed to and they were told it would…
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Gas Bill, is this correct or is meter wrong?
Hello, According to my latest gas bill, I have used 750 kwh of gas in 15 days, totalling £35 with southern electric. I think this is really high considering I only have the heating in for a couple of Hours in the evening, and have one shower lasting 20 min. I guess I should have shorter showers! Today I switched off…
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Electric Heating Systems
Sorry I posted this on another thread, but seems more appropriate here...... My father in law has decided he wants to purchase new "Efficient German Heaters", he asked me my opinion last night and to be honest I a sceptical on massive increases in efficiency, even with a purchase cost of £3,500!!! As that buys a lot of…
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Pre-pay electric meter charge
We have a British Gas electric meter in the house. Today the alarm went off to tell us that we were running out. As we were in a hurry to get out of the house we put it on emergency and left. Got home and topped up online and put the key in the meter. The meter readings are as follows: Credit on card: £5 Emergency credit…
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I'm just so confused trying to compare gas/electric!!!
Hi all, is it just me or is it really difficult to compare and work out the bills/usage etc? Whenever I call the supplier (E-on) to discuss going onto a fixed rate or look at online comparisons, I get that horrible hurting brain feeling like when I was in Maths at school hundreds of years ago! E-on state that we have used…
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Weather compensation... fitting cost?
Hi all, have decided to get the weather compensation kit for my Baxi DuoTec 28HE, my local PTS is getting me one for £21.98+VAT, how much do you think I am looking at for fitting? Do I need an electrician or somebody gas safe? And how much roughly do you think I am looking at for fitting?
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Gas or electric heating in badly insulated house?
Our house is a three story maisonette in London. Single glazed windows. Renting from a bad landlord, so we can't make any structural changes to the house to improve insulation. We have radiators in each of the four bedrooms, one on a landing and one in the living room. None of them can be turned off individually, so we…
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British Gas Electric Units
Hi, im new to the site so hello to you all and Merry Christmas :) not to sure if i have put this in the correct section so please let me know if i have done this wrong. I just wanted to ask a quick question regarding British Gas/Electric Kwh/units. I am in a housing Assoc standard 3 bed house with gas central heating (no…
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Tried to switch from British Gas, now asking me to switch back and offering £150
Hello all, About a month ago, I requested (via Money Supermarket) to switch from British Gas to npower. I haven't heard from npower yet, but I have been receiving calls from British Gas. They told me that from their details that I would only be saving £14 by switching (Money Supermarket said it would be more like £120).…
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No Standing Charge!!!!!
The tariff we were on had no standing charge until last month and standing charge was added to our gas and electricity bill - no forewarning was made that this was happening and it has added about £180 to our bills. When I enquired as to why this was happening I was told they were made to do it by the government!!!! can…
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Ovo direct debit payments
We are both in our 70s and live on just a State pension so we tend to be very careful how we use our fuel each month to save costs. Our monthly direct debit with OVO is set at £64 per month and we are in credit paying that sum. Early December we received latest statement for November use which stated based on current usage…
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new house problems with new supplier
just moved house and i found out i'm with eon i told them i was going to be transfering to my old supplier from my previous property. They said they needed some details to put on there systems to set up an account for me to cover the period i would be with them. They took some details metre reading name etc. then he said…
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eon/npower erroneous transfer help
hi, help please had a letter a month ago from eon saying "sorry to hear your leaving" i was a bit puzzled as we are not swapping providers of our services.... rang the eon customer services number who kindly put in an erroneous transfer note on the request and said "we will sort it" as it was a saturday i said ok as the…
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Creda storage heater stopped working!
Hi, here are the details: Creda storage heater model 79161, on economy 7. I have two heaters one is working fine an the one has stopped working. I assume the economy 7 is fine as the other heater is working ok. I have checked main fuses they seem to be fine, I have wired the heater into the mains via a plug and he heater…
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British Gas Homecare - Free boiler replacement!!!
Hi all, My boiler (Ideal H30 - 6 years old), has been ruled beyond economical repair. They tried to sell me a new install, cost = £2900. I have their formal quote in writing. They recommended a Wocester Bosch (model 30si) for this house in quote. After this - I did research. We infact, do qualify for a free boiler…
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Can you phone me every week? (NPower)
Just wondering if anyone else has had this? In my mail today was a letter from NPower. I'm not a customer - though I used to be one some time ago. The letter apologised because sometime last year, they exceeded their Ofcom limit of abandoned marketing calls. Apparently, it was likely that I was a recipient of one or more…
