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£900 electricity bill for 3 months help!!!!
Me and my partner rented a small 1 bedroom flat for 6 months during the summer. We moved to a new place place and a month after moving receive a £800 bill from our old flat for between the months we lived there. When we call edf to ask why we have been sent this bill seeing as we took quarterly readings and paid them in…
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AA Emergency Response (boiler cover)
Official MoneysavingExpert.com insert If you have come here via Google and are looking for cheap boiler insurance, please also read our full Boiler Cover guide on the main website. Back to the original post... I have insurance with the AA home emergency in the form of boiler cover. On Wednesday my boiler packed in. The AA…
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Looking for some advice please RE storage heaters and prepayment meters
Hi, Just joined after a recommendation to ask for some advice here :) We live in a two bed semi detached house, with single brick walls so no cavity insulation, poorly fitted windows, but we do have loft insulation. Our house is heated by 4 storage heaters; lounge, kitchen, bathroom and main bedroom. We put £100 on our pre…
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British Gas PPM help!
Hi, I had the meter fitted on 21/11/2012. The balance to repay was £181.76. Today a letter has come through the post, it says the balance is £288.93 and i agreed to pay off £7.00 per week. I agreed to £6.00 a week and the balance was £181.76 as at 15/11/2012. I just cannot get through on the phone and also because the…
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edf compensation amounts
I have had a dodgy 20:20 meter with edf which i believe has been faulty for over 3 years. edf has finally changed it and calculated £78 over charging(roughly). i had made numerous complaints that the meter was faulty and fobbed off til taken seriously 6months later. i have now asked for compensation and wondered if anyone…
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Rough idea on cost of storage heater repair?
Hi all, I have a Creda Sensair storage heater that I have just started using for the first time this winter. It appears to only be hot on one side. I believe it may need new bricks or maybe even a new element. Does anyone have any experience of this and how much it may cost? Thanks for any help or further info. Cheers Si
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Edf prices last June?
I am hoping that someone on the forum will be kind enough to help me. I am looking for the Edf energy prices as they were in June 2012, I don’t know if they have changed since then? I am looking for the Blue plus price promise for dual fuel (without E7) tariff prices as it would have been at 14 June 2012. This information…
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renew fixed price with eon
I'm currently on a fixed price dual fuel with eon due to run out July 2013. This was originally for 2 years and I'm happy with that. Given that e-on are probably going to increase prices in the new year should I take out a new 2-year fixed price with them now? Their quote shows it costing an additional £105 per year over…
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Question re benefits/flat ownership/no heating
I know someone who owns their own flat, but who is on benefits. British Gas went round and apparently their gas cooker and gas fire were in a bad way, so British Gas put tags on them saying they couldn't be used. Apparently they left them with a microwave so they could still cook food, but without a gas fire they can't…
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Pre-registration invite
Been invited by BG to pre-register for their Online Variable Feb14 tariff pending the expiration of my current Websaver 13 tariff at the end of December. Was wondering whether this would be a good move? (gas only). I notice the new tariff uses a daily standing charge and single unit rate, unlike the old tariff, making…
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Economy 7 Meter
Hi I have an economy 7 meter in my new property. Problem is the night reading doesn't work. Dont know if this is the meter that's the problem or if nothing is connected to that part of it? Now, ive just transferred my old EDF tarrif over to the new property. Will this old (non economy 7) tarrif, stay as it was on the new…
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Cheaper to run gas central heating or electric oil filled radiator?
Hi guys I'm trying to figure out if it would be cheaper for me to turn on the gas central heating for an hour or an 800 watt oil filled electric radiator. I get the radiator will cost me around 800 watts and that 1Kw can cost 14-15p. Hence the radiator will cost 0.8 x 15p to run for an hour. I am a bit confused on the…
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nPower !!!! up?
Hi, new member here. I have just been on the phone to nPower to find out when my next bill is due to find to my horror my Night meter hasn't been working for AT LEAST 12months. I am on an economy7 tariff. The meter has been stuck on 68109. On all but 1 occasion (May 2012) I have had Npower read the meter. The occasion i…
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EDF Contact?
Hi as a new customer to EDF, 'am finding out how terrible the customer service is. Trying to get any response either on line or telephone which takes forever if lucky. Just wondered if anyone had used a particular email for EDF of which the response time was reasonable? Thx
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paying well up front???
I don't know if any other MSE'er has come across this... 2 quarters ago, I got a rather large electricity bill and asked to pay it in installments, a plan was set up and a card given to me. I made the payments so far so good. Then, when it was paid up I got lots of 'you have fallen behind' letters, I made calls to supplier…
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Moved to new house
Hi guys, So I've moved to a new house, signed up to npower the day after we moved in via uSwitch. That was over a month ago and I've now received a letter from British Gas addressed to Occupant, saying I owe then about 120 for 14th Oct to 1st Nov! on their Standard Tariff. Do I actually owe them this money? I've switched…
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What is best way to run high efficiency boiler?
Hiya everyone, long time lurker and wondered if anyone can offer any advice. I have read all sorts of posts on here and other internet forums, but cannot seem to get an answer to my specific question. If you turn the flow temperature up on a high efficiency boiler, to say, 70 -75 degrees, the return temperature exceeds 55,…
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Help - Day and Night Meter Readings the wrong way round
Help! I've been in my house for 5 year and with the same supplier for all this time. I have today realised that the supplier has got my day and night meter readings the wrong way round. 80-90% of my electricity usage is during the day, and (after my test today) goes through 'reading 1' on my meter. The remainder is night…
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Scottish Power
I shared a flat in Edinburgh until August 2012. I have now received a letter claiming that I owe them over £300 as we had a 'low reading'. Has anyone else experienced these extra charges?
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Eon problems-
I recently took up with Eon again. Here are some of the problems I have had Gave new meter readings as bill was estimated and turned out to be 30% too much.Was told to not pay until I got revised bill then Collections department ringing me saying I owe money! Payed bill in full by their automated system. Same day gave more…