-
Wrong Tariff!
Hi Hope someone can advise... This is going to sound incredibly unbelievable! I have just discovered to my horror that for the last 12 months I have been on the wrong tariff with my pay as you go meter with British Gas. I have gas central heating and my meter is tariffed (right word?!) for storage heating.(The ones that…
-
Oil-Filled Rad - buy another one to make up the KW?
daughter has just moved into a small studio 1-bed flat and is provided with a 1.5kw rad. but found it not effective for her room (unfortunately, don't know the size of room, but in london won't be big as it combines the kitchen as well as her bed! but has double glazed windows x 2 and it's a long narrow room with a bit…
-
Meter reading Dates
Does anyone know if you can force an electricity supplier to only use actual meter readings? If not is it possible to find out in advance what day the meter readings are due for the next year so that you can submit actual readings rather than have them use estimates? Are the meter reading dates set in stone or do they move…
-
Help - Gas pressure too low for boiler - what are my rights?
After having a new boiler installed the engineer discovered that the gas pressure is too low to commission it. The gas board checked the regulator which they say is OK and are saying they need to dig up the road (and presumably my front garden/path) and upgrade the meter. The challenge is that they want to put the meter on…
-
British Gas Bill
Last December my wife received a bill from a credit agency on behalf of British Gas. I paid the bill on her behalf, making a small deposit in the December with the outstanding balance being paid off, via direct debit, in January. Two months later, my wife received another bill for the same amount with the credit company…
-
Eon's final bill policy - due a refund ?
Following this announcement about the Eon Billing blunder. https://forums.moneysavingexpert.com/discussion/4312659 It is time, again, to look at Eon's Final Bill policy. The policy ceased in September 2012, but prior to that if you left EON, they penalised you by disallowing dual fuel and direct debit discounts. This…
-
Gas fire Help and advice on DIY.
Hello forum users. My first post here I looked but could not find anything specific to my situation. Forgive me if this has been answered somewhere. I recently had my gas fire serviced as it was not staying lit. The gas engineer replaced the thermocouple and now the fire stays lit. This is great however when he left he…
-
Worcester/Domestic & General
I took out a Boiler cover plan with the Worcester Bosch/ Domestic & General group back in September. As I didn't know how old the boiler was they asked for the serial number before they could decide on providing 'Cover'. Once I gave them the number they accepted me and drew money out via Direct Debit Scheme. On 26th…
-
U switch spam
It is entirely possible that I missed clearing the little box on the front screen which default opts me in to receiving their "WEEKLY" email newletter, but even so 11 emails in a month is taking the proverbial! Be careful if you use their site to clear all the contact boxes!
-
Can I back dated money?
Hi I’ve been currently renting for the past two years. I’m currently paying / debiting a fixed monthly charge of Gas/Elect with EDF energy (£50/m) and Yorkshire water (£30/m). I’m the only person living here. Am I entitled to money of energy usage that I haven’t used? I remember when I first joined they said something on…
-
New gas meter needed. Does anyone have a list of new meter prices/install times?
I have a meter box with gas feed from road that is ready for a new gas meter. Currently my electric is with EDF. At least initially I was thinking of signing up to dual-fuel with a single company. So far I have only contacted 2 companies. First Utility seem to be the cheapest supplier in my area on their "iSave Dual Fuel…
-
Want to switch metered Elec to Direct Debit. Scot Power says no way.
Hey all, So I read Martin's tip last week that paying by direct debit for your electricity meter can seriously impact savings, which would be good for us because even with only 2 people in a 3 bedrooms house, it seems to eat electricity for fun and we think we are being charged very high because we are on a prepay meter.…
-
Eon is over charging
My mother-in-law is being over charged because eon are calculating the standing charges based on the days between the date of previous meter reading and the date of the bill (which is typically 3 days later that the current reading) Note: The industry practice of using a two tier charging system is simply a disguised…
-
Scottish Power can they do Maths?
Hello everyone, I am involved with a long running dispute with Scottish Power which seems to be caused by their inability to do maths. Ive just had their latest reply by email and I wonder if anyone could confirm that my figures are correct. Scottish Power say my annual usage is 46.82 units per day and at a price of 10.39p…
-
Npower won't give me my money and don't even bother to reply to emails
Ok the times I've spoken on the phone to them they've always managed to fob me off, I'm not the quickest thinker when it comes to talking about things that I don't know much about so I prefer doing things over email as I can digest all the information before replying however they won't bloody email me back. I use £40 a…
-
Gas bill - question
Hello, I've just moved in this house. I decided to stay for a month with the current supplier, British Gas, to get an idea of how much it was going to cost us before doing a comparison. From the 21st of October to the 28th of Nov - we used 2814kWh, total of £136. Does that sound normal or are we using a lot of gas? Thanks.…
-
Regional variation
Could someone enlighten me, please, as to why the price of gas and electricity varies from region to region? A few months ago Utilities Warehouse visited me with their package, and the price depended on whose area I would have been in pre-sell off days.
-
Question before calling out plumber plse
Hi, If someone could throw any light on this before I call out a plumber, I would be grateful please. I have a Baxi gas boiler over 22 years old, had it serviced about 8 weeks ago and this week it has started to make a roaring noise when the gas burner is on. It doesn't do this all the time especially at a low temperature…
-
wired room stat compatible ??
Hi, we have had a worchester Greenstar 28i junior combi boiler fitted a few years ago. We hae recently been looking for a wired room stat that is compatible with this . Please can anyone advice me of a decent room stat that would work with this model of boiler Cheers
-
Advice needed please re our gas heating
Hi please can someone give us advise/point us in the right direction....... We moved in to this house in April and its our first experience of gas CH, with British Gas on a key meter. Have been trying to figure whats the cheapest way to use it, and currently have it set heating comes on 2 periods a day morning and evening…
