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Scottish Power

I shared a flat in Edinburgh until August 2012. I have now received a letter claiming that I owe them over £300 as we had a 'low reading'. Has anyone else experienced these extra charges?

Comments

  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    Scottish Power
    I shared a flat in Edinburgh until August 2012. I have now received a letter claiming that I owe them over £300 as we had a 'low reading'. Has anyone else experienced these extra charges?

    Hi, do you have your readings from when you moved in until you moved out ?

    Did you take the final readings or allow/arrange for a meter reader access to your meters ?

    Were the readings on the final bill actual readings or estimates ?

    If you could give more information someone may be able to give some advice !
  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A letter with a demand for extra cash isn't good enough - its wording implies that this not a demand for payment of an unpaid Final Bill, but that a later bill ahs been issued on an adjusted reading. You have to ask for a copy of that bill

    Other questions arise - What was this flat shared by you and just one other person, was it a multi-let shared house, and were you the named account holder
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    If you can email details to me at [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] I'll have a look for you. Gerry
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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