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Electric Meter running forwards and then backwards?!?
Hi all, I am a very confused lady. I live on a converted house in a studio flat. My electric meter is in the flat above me. I've had major issues with British gas and have finally gone down a DRO route as I couldn't afford the £2000 charges they slammed on me after all the messing around. Now the DRO is sorted, they have…
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Excessive Gas Usage
Hi There, We have just had our latest gas bill in for Oct - Apr. We have a 4 bed detached house, 2 adults 2children under 3. Our gas usage works out at 132 kWh/day or 48,454 kWh per year (well above average). We have a gas cooker and combi boiler. Heating is on for 6 hrs/day. What do we think excessively high? My meter is…
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Scottish Power Online Saver 13 ending soon, when to switch?
Hi everyone. My Scottish Power Online Saver 13 tariff is due to end on 30 April 2012. When I switched from EDF to Scottish Power it took 20 days for my electric to switch and 26 days for my gas to switch. If I apply to a new energy supplier today the switch will happen after my contract ends but will I get charged a…
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Avoid British Gas at all costs
I moved out of my previous rental property in September 2011 and notified British Gas of the move. I never received a final bill from British Gas but then on 27th October 2011, British Gas issued a bill reminder saying that I owed them over £190. Struggling to manage this in one go, I phoned British Gas to arrange a…
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Have I worked this bill out right?
Hi, received a bill from E.on that is incorrect as they had the opening meter reading vastly underestimated, the opening reading is actually 03365. Taking that into account the correct reading i've worked out that the bill will be approx £98-99 for just over a month which seems very high for a newly built 1 bedroom…
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Dimplex Wall Mounted electric heaters
Anyone know how good they are and if they use a lot of electricity ? I have a radiator at the end of the house which is the end of the pipe run and does'nt work hardly due to incompent plumbers/gas fitters when I had my CHS installed. Rather than lifting floors and upgrading pipe size,I thought this would be a better…
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EDF gas meter number
Hi - I moved into a purpose built flat 6 months ago. My gas bills have been as I would expect for actual readings. However I notice the number on the gas meter is not the same meter number stated on the bill, it's similar. The meters in the grounds all have brown flaps over them with each flat number on them. I checked a…
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pricefixing or competition???
How can there be any competition in the utilities market ??? the companies are not competing by selling different products???? because the "product" is identical. Other industries such as the motor industry actually "make" different products and price them accordingly whereas the electricity companies just buy electricity…
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Npower - Urgent help required!
Hi There, I am having the worst start to the day - Friday 13th :cry: Basically since January, I have been paying £120 direct debit for dual fuel with npower. Last month this bounced and as I waited for them to try and take it out again, I got a letter saying that they have switched me to quarterly bill. I went online and…
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npower no account number for 8 months and counting!
Hi all, Any help would be appreciated. I switched to npower on 5th September 2011 and got the following lovely e-mail. To date (12th April 2012) I still do not have an account number. I moved out of my flat on 27th February. I cannot claim my deposit back (£700) from this flat until I prove I have settled all my bills…
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paying bills for previous OWNER????????
Hi guys, I've got a friend. He basically was living with his parents and was working etc to pay the mortgage on his parents name. (as he was unable to get a mortgage on his own name). The parents agreed they would do this for him and also pay the bill, seen as they would live with him. Anyway. They transfered the house on…
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'British' Gas - what a joke!!
My dad uses the energy at home top-up system for his gas meter. On Monday he topped up £10 and the the website said 'top-up succesful'. When he inserted the card, the meter said '£0.00 on card'. He tried it several times. He rang British Gas who informed him that now & again there's a blip and that they would send the £10…
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Problems with British Gas
I've lived in my flat for almost 2 years and its a 2 bedroom flat (just some useless info for you there lol) When i moved in i moved to British Gas (the place was Scottish power but i was with British Gas at my last place so i went with them) My first quarterly bill from them was something ridiculous £800 (or something…
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Npower sillyness
I submit regular readings online, and use the naff energy tracker for electric (it does not do gas right now) for my npower dual fuel, so I know exactly what my readings are, or there abouts. Last week I got a letter saying my gas readings could be wrong and to send a meter reading by post/phone, sod that they were closed…
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EDF Website---Cannot Log On In IE But Can In Firefox
Is anyone else experiencing this problem. Since yesterday if I try to log onto my account using Internet Explorer I keep getting an error message saying that my email is wrong. However if I switch to Firefox I get in as normal. ???
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E.ON - faulty electric meter
Moved into the property last May. Has an economy 7 electric meter (2 readings). Got my bill yesterday which is double what it was last quarter, checked the readings and the low reading hasnt moved in 3 months. I'm on a single rate tariff with E.ON who have confirmed the meter is faulty but claim that my bill is still…
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Paying Gas and Elect bills at bank?
can I pay my gas and electricity bills at halifax's counter with my debit or credit card, taking my paper bills with me? nb: halifax have been changing so fast with bills, atm services reduced, etc. just checking, what's the latest news from halifax? thanks
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EDF - Setting up direct debit - what's reasonable???
Thanks for reading! Moved in to a new house last July that had prepay meters, we got these switched to standard ones & this was eventually sorted by Nov/Dec. Both gas & elec with EDF. We've just had our first bill for both & i ideally want to set up future payment by direct debit, so was looking for some advice on what…
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British Gas - Website problems???
Just over a week ago I had a phone call from my sister - apparently British Gas were going to increase her Direct Debit to over £4000 per month as they estimated that she was going to use over £45,000 worth of gas in the next 12 months.:rotfl: I've logged on to my account today and, according to British Gas, I used more…
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watch out for Energy Extra 50
I have just had a very interesting discussion with a lovely lady from British Gas. I was researching my new tariff when she asked me if i wanted to keep Energy Extra 50 ? I was told this is a service plan for my boiler but as my boiler was only installed last year with a 5 year warranty I told her I didnt need it to which…
