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EDF Website---Cannot Log On In IE But Can In Firefox

daveoc22
daveoc22 Posts: 257 Forumite
Part of the Furniture 100 Posts
in Energy
Is anyone else experiencing this problem.

Since yesterday if I try to log onto my account using Internet Explorer I keep getting an error message saying that my email is wrong.

However if I switch to Firefox I get in as normal.

???
Waddle you do eh?

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try clearing your cookies on IE.
    No free lunch, and no free laptop ;)
  • daveoc22
    daveoc22 Posts: 257 Forumite
    Part of the Furniture 100 Posts
    Have done but no difference.

    There was an Adobe update yesterday, though I cannot see that would effect it?.
    Waddle you do eh?
  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    Adobe updates have caused me similar problems on other websites. Suggest Googling instead, as that pointed me to a conflict due yo an automatic setting checked when the upgrade took place. Unchecking it restored normal service, but this was a couple of years ago now.
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
  • merseyscouse
    merseyscouse Posts: 53 Forumite
    make sure you have the latest version of internet explorer (version 9)
This discussion has been closed.
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