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Switched Energy and now bills are bigger!!!
Before Christmas I used the various switching sites to compare tariffs and switch my Electricity and Gas from Atlantic to Npower. All the sites claim that I would save around £130 per year by doing this. I've just had my first bill from Npower, only to discover that I've paid over £80 more for the first quarter than I…
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Massive closing bill from Southern Electric
Hi all, this is my first post, please excuse me if it rambles a bit. My partner and I lived in a 2 bed terraced house with a housemate until recently, we paid our bills quarterly to seperate gas & electric suppliers. They were approx what we thought they should be, gas was generally higher than electric, we only have…
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EON HELP WITH GAS ACCOUNT,undercharged
hi, posting on behalf of my dad, he has just had letter of eon about his gas account, stating that since 2002 they have been billing him on a 5 digit account instead of a 4 digit meter (think this is the right way round), so basically he has been underpaying his account, in the letter states he owed £2500 on gas over the…
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am i supplying the street?
my pre payment gas meter which i got in october is costing me £40 per week £5 goes toward debt this is crippling me. i have a 4 bed semi and do not have the heating on all the time by any means. Just wondering if this is excessive?
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Gas supply issues for Combi Boiler
I desperately need some help and advice. My combi boiler has recently packed up and I need to replace it. I have decided to have a Worcester Greenstar 37CDi fitted. Before I do I have a problem with my gas supply. My gas meter is 53m from my house, connected by a 28mm pipe. I have been advised that the current 28mm pipe…
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Relataive cost of baths versus showers
I've looked everywhere to get this info without luck so I thought I'd put it here. I'm a shower person and also pay the bills. A while back I tested out my (non power) shower and determined that a 2 minute shower run filled a waste bin about 4 inches. So not a lot of water. This is about my daily usage. However my step…
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What is this?
Hi, I am still struggling to get to grips with the appliances in my new flat. Can anyone tell me what this is or does? It is on the living room wall, not attahced to any appliance, in an all-electric house. Any ideas?
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Scottish Power want £190 pm for Gas and Electric HELP!
I have just had an email from Scottish Power saying that my next Direct Debit will be £190 due on the 28th and this will continue for the foreseeable future. I can no way on earth afford this due to my circumstances, I have 3 kids (2 under 2 years (the youngest is just 3 weeks) with the eldest at school. Both myself and my…
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Do I really need a powerflush?
I would appreciate some help. All my radiators work fine except the two in my bedroom - one gets only slightly warm, the other doesn't get hot at all. We are a three storey house and my bedroom is on the middle floor. When all the other rads are turned off, the problem two rads get warm although remain cold at the bottom…
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British Gas have given our details to debt collectors - it's not our account!
Hi all, Long time lurker, have never posted before. I'm looking for some advice on how to best handle this situation. My housemate and I moved in to our house last September. We immediately took meter readings and went about setting up our gas/electricity accounts. This was a bit of a struggle. We'd been told by the…
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Business Electricity Tariff
I live in a house that is converted into 4 flats. We own the building between us so are the 'landlords' of our own flats (with a 'tenants association' who pay all of the bills). Our electricity supply for the communal areas (i.e. the hallway!) is with EDF energy. They have us on their "Deemed Electricity Product SME"…
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Free Radflex Panels
I was one of the first to click the link, the Radflex website grinds to a halt, 3 minutes later the entire allocation of 1,000 panels has gone. Seriously? Ridiculous.
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Opening/closing meter discrepancy
I switched from npower to edf recently but received a pretty sizeable closing bill from npower. Asked them both to confirm readings - the elec ties up but the gas is 116 units different. Just wondering if this is worth chasing and whether it's my new supplier I take I up with?
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Gas price increase
Hi to all, I would just like to point out what is happening in my case with my gas and electricity prices. My supplier is EDF Energy, but I believe similar things may be happening with other suppliers. Last year I was contacted by my supplier and informed the tarrif I was on (On Line Saver Version 5) was coming to an end…
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Cost for Working from Home
Hi My office is relocating to an unfavourable location and due to my circumstances, they are quite open for discussion. I offered to work 50/50 between home & office. They now asked me to work out the additional cost that incurrs due to the relocation. It's quite easy to calculate petrol cost but I'm confused as to…
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Warm home discount.
Hi I was just wondering if any British/Scottish gas customers on here has had the Warm home discount money yet. xxx
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Old energy supplier not refunding me my credit
I switched energy supplier back in November 2011 and have still not received a final bill from EDF. I have rang several times and each time they say we will get it sorted out for you, but then i hear nothing. When i log into my account it shows i'm £400 in credit with them, so I just want my money back. The good thing is I…
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Old Cubic FT meter, These figures cannot be right?
My FIL has just had his gas bill in for of total of 92 days £353.87 No arrears, Actually slightly in credit but thats what the bill came to. Being the old CU FT meter i do wonder if they are working it out properly. I cannot get the figures to match up. Anyone want to try and explain how they get these figures? Present…
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MSE News: Supermarket mis-selling 'costs energy customers £100s'
This is the discussion thread for the following MSE News Story: "Energy firms have been accused of mis-selling in shopping centres and supermarkets, following an undercover probe ..." Read the full story: Supermarket mis-selling 'costs energy customers £100s'
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Why use estimated when I gave them a reading??
I'm moving house so called Scottish power with a meter reading to be told I would get a bill and then to call them again on moving day with the final reading. I received my bill for 25p in dr so expected a little bill with final reading as it would be slightly more. When I called them today I have been told I owe £320 and…
