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Warm Home Discount Scheme - Be Warned and Be Aware - All that glitters is NOT gold!
I have read quite a few threads on here in recent months regarding the Warm Home Discount Scheme that is being introduced by the energy suppliers. At the same time I have responded with warnings to people, that it is not the wonderful scheme that people think it is. If you are already on your suppliers existing social…
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Help with Gas and Electric arrears
Hello everyone I am a Money Advice Advisor from St. Helens Citizens Advice Bureau and we are one of 14 organisations in the UK to receive funding from the British Gas Energy Trust to help clients in financial hardship. My role is to help clients make applications to the British Gas Energy Trust fund for grants to clear…
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Address discrimination??
At the moment, we are on pre-payment meters for both gas & electric - and have been for as long as we've lived here (My wife 9 years or so & me 5 years).. We changed to British Gas with the view to changing to Direct Debit (after being told there would be no charge, and no problem doing so) but this morning when my wife…
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Smart Meters.
Official MoneySavingExpert Note November 2017: We now have a dedicated Smart Meters guide that may be of use. Back to anotherbaldrick's original post... ---- The latest Government initiative to save us lots of money on our energy bills is to force the providers to fit SMART METERS .This will obviously cost and we can guess…
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Pre payment meter
Hi looking for a bit of advice for my daughter's mother in law. She has a pre payment meter for both her gas and electricity. Her gas meter only does her heating and water, But my daughter told me the other day she does not use the gas meter at all she only uses the electric meter and uses stupid little fan heaters to heat…
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Pre-payment meters
I have gotten behind with my gas and electric payments. I had offered to set up payments that will be £20 per month more than the actual monthly costs. I was informed this is not acceptable and would have to have pre-payment meters installed. I was due to have them installed on the 19th december but had to re-arrange till…
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How to accurately estimate usage?
We have moved to a similar-sized new house in September and finished my EDF Online Saver Version 7 contract by 31 December 2011. During the move, I had multiple nightmares dealing with EDF to move my contract from my previous address to the new address - they had repeatedly ignored my requests (at least 3 times) to move…
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Advice please - Cold, condensation and damp problem
Hi, My daughter inherited her home which was built around 1930. The external walls were cavity insulated about four or five years ago and the loft is insulated. The ground floor has floor boards in all the rooms off the hall which is a solid floor (not sure of the material but it looks a bit like polished stone chip or…
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Be careful when you switch - SEASONAL WEIGHTING
Learned something new today... After checking my final nPower GAS bill (I'm moving to First Utility), it didn't quite add up. Many bills have two rates applied, a standard rate, then a lower rate once it hits a certain threshold. In nPower's case, it is once you use more than 4572 kWh over a year. However, this is not…
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E-On smart meter free?
Has anyone had one of these fitted? In the blurb it says the meter is "fitted for free", but is the free part just the fitting, or is the meter free also? Virgin Media do something similar, like, "comes with free installation", but you actually have to purchase a unit - is it the superhub? But a careful play on words…
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What boiler would be best for a small 2 bed bungalow with 3 radiators??
hi all, my boiler has just broken... nice timing with the freezing weather! I need some advice on what type and make and generally any help/advice I can get!! I live in a small, detached, 2 bed bungalow with only 3 radiators... which is best? I look forward to any help u can give! Thanks
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Just switched to a fixed tariff - should I cancel?
So as EDF moved me to their standard variable tariff and couldn't offer me anything cheaper with them I decided to switch. First Utility were top of comparison lists but then when I tried to switch to them they said as I was supplied by an IGT they couldn't offer me the tariff. Slightly annoying but went back through the…
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Baxi Barcelona do I replace with similar or go combi?
Sorry if this is in the wrong place BGs was not sure whether to post here or on DIY. The sistuation: We have a baxi barcelona which is just over 10 years old. First 5 years, a nightmare, under warrenty/extended cover loads of call outs. Next 5 years fine. Cover stopped in the summer as it was 10 years old. It broke this…
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Pre-Payment Meters
Hi I am nearing the end of paying off some outstanding debts via Pre Payment Meter. British Gas for Gas & Scottish Power for Electric. I am thinking of ringing both suppliers to make final payments via Debit Card and then asking to have the meters removed to go onto direct debit. How easy is this process? Are they likely…
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npower refund cheque with no payee name
Anyone else had a refund cheque from npower with no name on it!? Bank won't accept it - npower say they know of about 7,000 cases and will send replacements but don't know when...
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Aargh, power cuts!
Anyone else been affected today? It started this morning. The electricity went off about 9 and didn't come back on until 1. Then during the afternoon/evening it seemed everything was running at a low level - lights were very dim (and kept going dimmer for several seconds at a time), the washer didn't spin as much water as…
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Utility 'rip-offs' exposed - I'll do my best
I can finally come out! I've been an advisor for Consumer Direct for a while - the guys you call if you've an energy problem. However, the little call centre that we use has decided that I'm not 'corporate' enough, and my concern for the consumer is not impartial (or should that be, takes too long to earn them money).…
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How long do i get to change my mind
On December the 31st I switched from EDF to Scottish Power - Online Energy Saver 17 Dual fuel. I have had no written correspondence or e-mail confirmation of the switch. I have just done another quick comparison and Scottish Power are now offering a new fixed tariff called Online Fixed Price Energy May 2013 which is £25 a…
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Tips on economically heating a large house?
I recently moved into a pretty large victorian house, which is spread over 3 floors with 6 bedrooms. It has no cavity walls, and has original sash windows, with the thinnest glass I've ever seen, 5 of which are 13ft wide and 8ft high so lots of room for heat to escape! There isn't much of a loft, due to the 2nd floor, but…
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Dual Fuel by Monthly Bill
Call me old-fashioned, but this is how I like to pay my gas/electric bill: Receive a monthly bill (paper or online), check the meters, note the readings, let the utilities know the readings, settle up via debit card. I don't want to pay by direct debit because I've had problems in the past with companies refusing to change…
