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Pre-payment meters

I have gotten behind with my gas and electric payments. I had offered to set up payments that will be £20 per month more than the actual monthly costs. I was informed this is not acceptable and would have to have pre-payment meters installed. I was due to have them installed on the 19th december but had to re-arrange till the 6th January due to doctors appointment. I waited in all morning and they did not show. I have since been informed this may not be the case. Could anyone advise please?

Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    How many plans have you failed to keep to, also how far in arrears are you
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What may 'not be the case'?
    If you are unable to keep to an agreed repayment plan on credit meters then voluntary PPMs are often the best solution.
    As stated above, it depends on the debt. Your offer will repay only £240pa-how big is the debt?
    No free lunch, and no free laptop ;)
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    My experience with this type of posts are at least x2 failed payment plans
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • tripled
    tripled Posts: 2,883 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Rearrange the appointment, you should also get some compensation (think it's 20 quid but not sure) for the no-show.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you paid off any of the debt since you spoke to them considering you offered £20pm?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    tripled wrote: »
    Rearrange the appointment, you should also get some compensation (think it's 20 quid but not sure) for the no-show.

    Thats if they did not no show, the op hasnt been back so makes me wonder
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
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