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Hot Water and Heating or Hot Water alone?
Hi, I have had a google for an answer to this question but can't seem to see one. I am in a rented property (students) so changing the old boiler isn't an option but I have a question about cost. At the moment we have the timer on for hot water only, twice a day, for an hour. The timer is one of the old ones with small…
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what's happened to ovo energy?
tried to enter meter readings last thursday. just get error from web site. "We are currently experiencing delays due to the high volumes of customers trying to log in." sent them an email at weekend, no reply. does not help that they are only open (on the phone) 9-5 mon-fri. anyone else had same? or had any contact from…
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Should I be worried? - British Gas
Took a sales call from a very eager beaver tonight on behalf of British Gas trying to persuade me to come back to them. Only trouble is, I've been their customer since 1984 (dual fuel, boiler cover and drains cover). I had an email from them yesterday asking for my latest meter reading. When I told Mr. Beaver this, he…
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How long do EDF take to issue credit refund after annual review?
Hello! I was wondering if anyone has had a credit redund from EDF after the annual review revealed more than £150 had accumulated by direct debit? According to their policy the refund happens after the review but I was wondering how long this takes? I've tried calling them before but they have been having problems with…
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which credit reference agency do scotish power and southern electric use?
which credit reference agency do scotish power and southern electric use?
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Co-op offer fortnightly/4-weekly direct debits
Co-operative Energy now allow customers to pay by 4-weekly or fortnightly direct debit if they prefer this to monthly direct debit. This option is designed to appeal to those who receive their income on a 4-weekly or fortnightly basis (many benefits and pensions are 4 weekly, and the Co-op reckon 3.5 millions workers are…
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Switching Provider
Hi all Is it possible to switch providers when you owe the current one money?? My current one keep upping my payments (Have old balance still trying to clear off from when husband was unemployed) and are now really causing us problems. Everytime I complain I get threatened with a pre-payment meter which is forbidden in our…
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Any tips avoid busrt pipe in cold winter in block of flats please
Hi all Winter is here now and I have moved into a block of flat for the first time. I have been looking for tips to avoid busrt pipe in cold winter but it seems all i can find are tips for houses - i live in a block of flats so i was wondering if anyone have any tips they could kindly share with regards to this? Sorry if I…
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Just a Rant about Eon!
And, to see if this is happening to anybody else. So, paid my August electricity bill. (We pay quarterly, with debit card.) But, on the 22nd August someone came to read the meter. I also read it. Then, read it on 12th September at nearly midnight, because their prices went up on 13th. Put the reading in online and it was…
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Do EDF charge extra for an IGT?
Hi - starting to think about what to do when my fixed price tariff with Ovo ends on January 15th. Did a comparison and EDF fix till December 2012 is coming out the cheapest. I am on an IGT though so need to factor that as Ovo do not charge extra for a IGT customers. Does anyone know if EDF charge extra for an IGT and if…
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Someone else has been paying my gas bill
Hi there, I have a strange tale to tell about my gas bill and I'm hoping someone here may have an insight into what my plan of action should be. I attempted to switch from E-on to N-power a month ago. My electricity changed fine, but my N-power informed me my current supplier was blocking the gas transfer. Thinking that…
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Extreme Electricity Charge - Contest It?
Hi there, I have just received a bill for over £1200 to pay on top of my current electricity bill which is now over £200 per month. I moved into the house last year, and switched from a pay as you go meter just before october. Since October i have only been paying a direct debit of £50 per month for electricity, I always…
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Hot Water on all day or not?
At the moment I have the Hot Water (and Central Heating) to come on using the timer. So they are on for 1.5 hours in the morning and 3.5 hours in the evening. I am currently at home during the day as I am on Maternity Leave, so using more hot water and sometimes heating during the day. Also we have two young children so we…
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Conservatory
Hi Please could anyone offer any advice at all. I have a 3 x 4 m conservatory with cane furniture and plants in but currently no heating. I doubt I'll use it through the winter months but dont know if I should bother heating it. Is it worth buying a new heater? If so which will be cost effective to run? I dont want it to…
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MSE News: Energy watchdog in businesses switching vow
This is the discussion thread for the following MSE News Story: "Ofgem vows to crack down on suppliers who frustrate businesses from switching to another provider ..." Read the full story: Energy watchdog in businesses switching vow
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DynoRod - sign form or won't get paid?
Horrified to hear employees of this firm have twisted my parents' arm into signing off work that hasn't been done by saying they won't get paid by British Gas unless they signed the 'Customer Checklist' they have drawn up. As menial as the work they gave was, it's deeply unprofessional and gives a hint, they're…
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How do I extort maximum compo before or after court ?
My old energy supplier has sent me a final bill with a higher meter reading than what my new supplier has (confirmed). Both suppliers know about this however the old one still send me demands. The actual amount owed is fractional. How can I manipulate this situation so that I can get the maximum compo out of both of them…
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Extreamly high electricity bill, help!
Hi there. I have had a shock today , our quarterly bill is normally around £100 as we are a low useage household, but when the bill came ( actual reading ) it was £255.21. I have no idea why this has increased such a lot and have gone around the house checking stuff isnt turned on when not used. The only change I can see…
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gas DEinstallation
long story short. Gas cooker seems to go out, so doesnt cook properly. Same thing happend this time last year. No idea why.. Anyway, had an ELECTRIC 1 delivered yeterday by Currys. But installers left soon as they saw a Gas cooker! And LIED to me saying we'll be back on sunday to do it, which I thought most odd.. So my…
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Recommendation sought
for a reliable boiler. Thanks.
