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First time buyer questions
Hi Me and my boyfriend are both currently living with parents but will be living in a mortgaged house by the end of the month. i have a few questions which i can't seem to find answers to in any FAQ so i hope you don't mind if i ask them here. - is it a good idea to look through comparison websites to find the best deal?…
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Changed supplier without my permission.
Hi All, Hope its ok to post this here. Apologies if its a bit vague, will try to put in all the info I can. I am with Scottish Power (very happy with them, no intention of switching) but about 12 months ago received a letter from EDF saying that they were happy to have me as a new customer for gas only. I've not had a…
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Central Heating or Tumble dryer
Hi there Just wondering which is the cheapest to use. Now that the summer has gone (did it ever arrive??!!) and I cannot get my washing hung out to dry, is it cheaper having it on clothes horses at the radiators or is the tumble dryer my better and cheaper option??? There is only my DD and I in the house so not loads of…
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British gas cancellation fees, £30 per utility charged even when they said no.
Just a warning to anyone who recently switched from BG after their price hikes. I was on a contract with them (ending Oct 11), and was obviously not happy with the price hikes they are making announced in July. I phoned 24 July to check that if I switch due to the price hike that I would not be charged the cancellation…
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Gas boiler service problem
Hi I bought a Groupon voucher for £39 from HomeCallPlus for my gas CH boiler to be serviced. I wanted an early appontment as I was going on holiday. The engineer came on 26 Aug and within a few minutes he told me that he couldn't legally do the service cos the small inner cover clips had corroded (he showed them to me )…
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How do I switch so that my energy moves the day after my fix ends?
Hi, In a contract with E.ON, my deal ends on 31/10. How do I do it so that I avoid the cancellation fee but move as close to the 1st November? Thanks Keith
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Advice, student house no usage figures.
Hi just moved into a student house and we want to save money on elect and gas, but have no usage figures, so what can we do to look for the cheapest rates, just look at the per kw rates? Thank you.
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First time buyer Gas and electricity
Hi i am a first time buyer completing in a couple of weeks and would appreciate advice on how to swap my gas and electric suppliers. The seller is currently with swalec but i have found better deals with different companies, is it possible to switch straight away without being disconnected or should we stay with swalec and…
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Early cancelletion charges
Hello. I want to start changing supplier today. My BG contract has cancellation charges until Oct.1. Obviously it will take a few weeks to changeover. If i initiate the move now, will BG apply charges?.
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Do Energy Comparison Sites include anounced price rises in comparisons?
Hi All, Can anyone clarify whether Energy Comparison sites include anounced price rises in comparisons or not? It' s not obvious one way or the other. Martin recommends switching ASAP, but if the prices shown don't include up-coming hikes, it could be disasterous if you switch to a supplier who's rate rises haven't kicked…
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Southern Electric are increasing my DD by 140%!!
Yep, that's right folks. Got my gas and electricity bills yesterday and was shocked to find that from Nov my monthly DD will increase by 52% for gas and 140% for electricity. The bill mentioned that they have reviewed my account for the increase. Now, I know that they have recently increased their charges but how the hell…
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Are there any gas central heating grants for working people?
Hi, Both myself and husband work fulltime and don't claim any benefits. We own our flat which currently has electric storage heaters which are just too expensive to use so we effectively have no central heating. We do have a gas fire in the living room which is the only source of heating that we use. I would love to instal…
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Flashing display on Elec Meter
Probably not the best place to ask this but i had to turn the power off to my flat in an attempt to change a pull down light switch. When i turned the power back on my meter is now flashing with 8888888 instead of the actual reading. Its been doing this for about an hour now. I hoped it would correct itself but it hasnt.…
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Electric fire's
Hoping someone can point me in the right direction,I need an electric fire that fits in to my original surround, measurements are w=40 h=80 d=25 the depth can be extended to 40 as there is a brick wall partition built inside.The fire surround is very old black cast iron. Do they make electric fires of different heights and…
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Switching from BG Websaver 8 at contract end.
Unfortunately Ofgem, unlike Otfel, have not come down on automatically renewed rolling contracts. My Websaver 8 Dual Fuel ends on 1 October, just when I am abroad on holiday (28/9 to 5/10 incl.). I intend to change supplier, but am concerned how I can safely do so without either being penalised for early termination, or…
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Need advice re. best option for switching energy supplier
Now that the energy companies have put their prices up my partner and I have been comparing plans on uSwitch and Energy Helpline, we are currently with Eon on their EnergyOnline dual fuel plan. The comparison sites seem to give us four main options and we are not sure what would be the best to choose... Option 1: The…
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Gas Billing Help
I have looked into my gas prices on a comparison website. I currently have RHT tarrif for my electricity so cannot do a comparison or dual fuel. Anyway I use about £25 a year in gas. We only use it for our hob. There is a gas fire in the living room but it hardly gets used. Anyway I did a comparison and it says that npower…
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Power Cut!
hi.....Living where I do, short and occasional power cuts are a fact of life! Normally, if I am aware of one, I simply ignore it, curse at having to re-set clocks, timers, etc...and get on with life! However, yesterday I decided to actually 'report' a power cut! What a palaver! First, I called the number on my provider's…
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Lazy Utility Consumers - Huhne is toast
Chris Huhne says that consumers don't bother to shop around for cheaper power, whereas they are happy to shop around for a cheaper toaster. This is true. But the reason is that the toaster market works whereas the utilities market doesn't. (The fact that Mr Huhne hasn't experienced that himself suggests he's too well-off…
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Spreading warmth tariff customers.
Just wondering who will be staying with this tariff considering the increases in price from Nov 2011? I can't decide whether to stick with them or look elsewhere.
