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Gas Supplier Advice Needed
Hi, I apologise in advance for the long post! I’ve just moved in the last month to NPower Go Fix 6 for my gas. When I did my comparison I used the previous gas suppliers (Scottish Hydro) consumption figures for the previous tenant. Scottish Hydro said this was an average of 1375 units per month! As I didn’t have anything…
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yearly i-measure results
Finally completed another year on the i-measure website- http://www.imeasure.org.uk/ Year kwh CO2 Cost 2008-2009 11,795 3502 £589.46 2009-2010 13,339 3747 £621.08 2010-2011 13,068 3853 £644.63 Year to date 0 0 0 These figures include both gas and electric use. My CO2 figure is the highest for the past year as I burnt more…
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energy company bonus payments to customers
this has probably been talked about here before but couldn't find anything. when using the energy comparison sites, i dont believe that any 'loyalty bonus' that customers may or may not receive, is taken into account when results are given. eg, if a customer gets a £100/year dual fuel bonus from the supplier, then the…
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Scottish Power
Beware switching to Scottish Power. I am around £100 in credit and they still insist increasing my Direct Debits.
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Changing Suppliers in Rented Property
I'm already a bit miffed because I have a clause (albeit illegal one) in my contract which says I can't change suppliers without written permission from my Landlord. Fortunately, they didn't mind when I moved. I've now received a letter from the LLs agent which says that they are proposing changing all properties to…
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Npower email contact
I`m a customer of Npower`s and despite trying to find several ways through i cant contact them by email to complain about the conflicting info re direct debit payments they have sent me. Their "Customer Service" contact form always comes up saying it does`nt recognise my account. (i understand why they have a low customer…
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British gas - websaver 12
I am with British gas and have their websaver 12 package. I received a letter stating that there will be an increase of 16% for electricity and an increase of 18% for gas. This however would not affect me if I was on a fixed price tariff. Would it be best to switch to the price promise March 2013? Any advice would be…
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Beware - Check final Bill from British Gas
Just had my final bill from British Gas. I moved to NPower after the last price increase announcement. I noticed they had charged me £30 for terminating the account! They cannot charge a termination fee if they change the terms of the account (increase price) I rang them and they backed down straight away and removed it…
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scottish power- constant billing mistakes. scottish power rep able to answer?
hi all i am a now ex scottish power customer, but leaving is proving to be a pain in the backside 2 weeks ago i got an incorrect final statement (i am on prepay) for my electric, showing i owed money, i queried it, got told i was due a refund- that never materialised last night i came home to same thing for my gas, saying…
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Standing Charges Rip Off - 150% gas increase Scottish Power
I am with SP with a PPM. When I first got the PPMs installed the standing charge for electricity was £1.16pw and 98pw for gas - both of which I was not informed of prior to the installation. Apparently in November 2010 SP increased the standing charges to £1.57pw for electricity and £2.10pw for gas (:eek:). Again I was not…
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EON charging to switch suppliers
After receiving notification of latest price increases (I am on EON Saveonline 7) I decided to switch suppliers. Notified EON on 15/8 and was today contacted by EON advising that if I change suppliers I will be charged a cancellation fee. I advised that I believe that it does not apply as am changing following notofaction…
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dual fuel
email for co-op energy?
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Free Cavity wall insulation
At British Gas we're committed to helping our customers save energy and money. That's why for a limited period we're offering to install free loft and cavity wall insulation for our energy and HomeCare® customers*. If you're not a British Gas customer but are 70 or over or on one of the qualifying benefits, we also offer…
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free solar panels worth it?
Hi, I have a south facing roof (estimated 170 - 190 degrees) and my house was built in the 1930's, I am considering free solar panels but are they worth it? I live in north Nottinghamshire and seen a few houses with them on, what's in it for me if I rent my roof out for 25 years to 1 of these companies and what criteria is…
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help with gas and electric
hi there im looking for advice on dual fuel...im currently paying my gas and electricity seperate..average of elec...£80 and gas,.....£50......im looking to dual them together and want to know which company to go with and if i should go for a fixed time....both are on a standard tarrif thanks in advance
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new flat how much electricity
I recently moved into a 2 bed flat built sometimes in the 1980's which has storage heaters on economy 7. The hot water is an immersion heated during the night. The flats are 3 stories high and I am in the middle. I have not needed to put the heating on yet. I am with Southern Electricity but I am going to switch if it is…
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Not sure what to do
I've done comparisons for my Electric and Gas as I'm with Eon dual with prepayment at the moment and want to stay with prepayment but after Eon price increases I need to save money as my job may go in 4 to 6 weeks time and I am trying to safe money on everything. Have they all made their increases or is there more to come?…
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edf gas
I have recently changed over to a different provider from edf as they said they were cheaper but each month my bills were rising by quite alot, i dont use central heating just hot water and the cooker.At the weekend I discovered I had quite a major gas leak under ground and it was on my property, they have had to move the…
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Ex-flatmate never took a meter reading - now there's a huge bill
I moved out of my old flat a few weeks ago, my flatmate who is staying in the flat closed the account with the meter readings I took at the time. It now turns out that these are the first readings he gave since moving in, so our final bill is over £250. Obviously I'm quite annoyed as he had told me we were in credit, but…
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Gas Tumble Drier
I'm considering switching my central heating from oil to gas and am considering a gas tumble drier. Currently our electric one is heavily used and the comparisons quoted by Phoenix make a gas one appear to be a money save. Any thoughts on the benefits of a gas tumble drier vs electric? Thanks Colin
