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Edf direct debits!
Anyone else had similar experiences? We've just signed up with EDF and are already regretting it!! We were reluctant to go on direct debit as we've had bad experiences in the past (with another company) - putting up the amount without giving us a choice etc. But I was assured several times that the amount would be set by…
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EON - Have I switched to the wrong deal
I have been with EON on dual fuel Saveonline v3 since it started last year. Because they announced their price increases I decide I better fix. Probably a couple of months too late I know. Looking on their website I was offered Age UK fixed price October 2013 amongst others. Putting my yearly usage into a comparison site…
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£4000 backdated electricity bill, please help
Hi all, this is my first post, i hope someone can advise and help me: I received a bill of just under £4000 this morning from e o n , it is for consumption dating back to september 2009. I have been paying my bills on demand, never late for this period (since i moved into the house), the meter readers have been coming…
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totally confused!!
I had to find a new electricity supplier as my Scottish Power deal had ended, so I used comparison sites, only for N.Power to come up at the top so I called them and they told me it was all wrong on the comparison site, so, I got a better deal from them, the "N.Power Price fix 2013" and was happy. until the next day, E.On…
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Electricity bill for studio flat?
I know it will vary a lot, but - on average - what kind of monthly electricity bill can I expect on a small-ish one bedroom studio flat in Central London? (about 400 square foot/38 square metres). Thanks!
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Cost of moving an electricity pole
Hi, my elderly parents live in a bungalow. When it was extended about 8 years ago, they had to move a pole situated in their front garden. They were charged about £1000 by the electricity company. The pole was resituated behind an existing garage. They now need to resite the garage to allow for ease of access. This means…
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Help Needed: Cheapest Prepay Supplier
Hi guys and gals, I am wondering if anyone can me? I was recently declared bankrupt and have chosen to have prepay meters to help me cope with my finances. I am currently appealling ESA and DLA, so was on Npower's social tariff but they don't apply it to prepayment meters. Appreciate any help or suggestions any one can…
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Can't switch
Want to switch electric supplier from EON but have Domestic economy 10 tariff and no one else seems to do it, anyone else been successful with this?
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Fixed price going up before time!
Just received an e-mail off Atlantic Gas and electric saying both my fuel prices are going up. I am on FIXED PRICE 4 and been on this tariff since February 2011 and was lead to be leave that my costs were fixed until February 2012. It wouldn't be fixed price if they do put it up before the correct date would it. Any views…
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E-On cold calling hassle
I received a phone call from E-On because I recently went onto a couple of price comparison websites (via this site) - she asked me who currently supplies my gas and electricity, I replied E-On (she had know idea I was already a customer) her retort was "well why do you want to change then?" "Doh, because you've just made…
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British Gas cancelled my direct debit
British Gas for some reason cancelled my electric(also have gas with British Gas) direct debit account in nov/09 and updated there system to say i had a pre-pay meter installed when i never. I didnt notice till the other day as at a quick glance at my bank statement, British Gas were still taking money. Ive had at least 2…
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Issue with Scottish Power/Swalec
We moved in to our current rented property in December 2011 and were advised by the estate agents that we were with Scottish Power for gas and electric. On January 20th our gas and electric account was switched to Swalec without our concent. No telephone calls were made to or from Swalec and no one visited our property to…
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Gas and electricity
Hi, I have an online deal with scottish power that finishes in october. I know there is a lot in the news about switching. Is it best to wait till my deal runs out? They will charge £50 to leave. I look on u switch and it is very confusing as most deals are higher than the one i'm on at the moment anyway. Any advice.:j
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Eon charging me a cancellation fee for leaving Saveonline 3?
The customer service team repeatedly say because my contract runs out on October the 25th, they WILL charge me the fee, anyway how? i can contact head office because the manager on the north east region seems to think they HAVE to charge me this fee......
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Question to Eon Rep please?
Hi, We are already with Eon for our electricity, and are wanting to switch to them for our gas. The thing is, we went bankrupt in Nov 2007. At our old address our supplier allowed us back onto a credit meter for about the last 2 years, and we paid every bill on time. Then we moved house last November, and Eon were…
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Want to switch whilst in credit
Hi, im wanting to switch from my current provider atlantic, the comparison sites are saying that the edf online saver 12 is the cheapest, but i have a few questions that im hoping someone can help with. I am currently in about £400 credit with atlantic over both gas and elec, they're reluctant to give me the refund because…
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A heart attack inducing bill from Southern Electric!
Hi Folks, Its true, I'm in a state of shock at the moment. I just gave Southern Electric my current meter readings and I'm speachless. They have worked out my new bill its £1465!. It turns out the £35.00 per month that they agreed (as being a reasonable DD amount) was in no way sufficient and I am approx £600.00 behind! My…
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Edf existing direct debit customers - get it right
Many posters are in the process of signing up to Edf FP 2014 where Direct Debit payment is mandatory. I suggest every customer prints this off... http://www.edfenergy.com/products-services/for-your-home/direct-debit/direct-debit-existing-direct-debit-customers.shtml ...studies it *very* carefully, and keeps it safe with…
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prepayment supplier switch question
hi all hope this isnt a stupid question, i am switching from scottish power to edf, the transfer date has passed (only found out today), i have 2 meters, a key for electric and a card for gas. I have asked today about running down the credit and edf said run it down to 0.00 and then charge the key and card as per the…
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ELECTRICITY METER FAULTY...is it my responsibility??
I have a meter tucked away in a kitchen cupboard. It reads two electricity rates: normal and low. Over recent meter readings it has become apparent the normal one has stopped working. I reported this when I noticed consecutive readings were identical. EDF sent an engineer round who took one look at the meter's location,…
