Want to switch whilst in credit

partysis81

Hi, im wanting to switch from my current provider atlantic, the comparison sites are saying that the edf online saver 12 is the cheapest, but i have a few questions that im hoping someone can help with.

I am currently in about £400 credit with atlantic over both gas and elec, they're reluctant to give me the refund because they want to see what this months new bill works out at, which is fair enough IF im staying with them. So how quick do you think they would give it to me if i switch?

Also, when you sign up online to a new provider, do they do all the relevant communication for the switch? i.e do they ring atlantic and tell them im moving? as im not very good with telling people im going

The other issue i have, obviously atlantic set my direct debits too high which is why ive got into so much credit, so when using the comparison sites, im putting in what theyve said my annual consumption estimate is rather than the amount i pay per month, is this the better way of getting more a more accurate comparison?? i really dont know what im doing to be honest

macman

If you are in credit and apply to switch, you'll get your credit once they have calculated your final bill.
The new provider contacts the old provider, you supply final meter readings when requested, no need to contact the old supplier.
You wouldn't have to 'tell anyone you're going' anyway. You can just sign up via a cashback site to maximise your benefit.
You will only get accurate comp site figures if you enter your annual kWh consumption figs. Using monthly DD figs forces them to make assumptions about your actual consumption. kWh figs produce 100% accurate results, as they're what you are billed in.

ic

EDF might well be the cheapest now - but they haven't yet announced a price rise. If EDF Online Saver 12 is a variable tariff, it could go up too when they announce a rise to their standard tariff. NPower also haven't announced a rise yet either.

neilmcl

But they both will so if you can still get a cheap fixed deal, then that's a good one to go for.

macman

EDF are the only 2 cheap fixes left, so they will be pulled imminently.