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1st time buyer in need of best gas & elec deal!
Hi People, Can anyone help? I'm completing on my new flat next week & need some advice on good deals. I've read about the incentives etc about switching but don't know if these apply to brand new customers (?) Any advice would be greatly appreciated! Cheers
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Bogus Caller?
Someone came round today who I was very suspicious of. He started off by knocking on the glass on my inner door which was locked. I had left the outer door unlocked as I am expecting a parcel. He knocked very loudly and urgently and I thought it was the parcel. When I opened the door he apologised for knocking so loudly.…
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Thumbs up for Scottish Power
We usually come on here with an 'issue' so I thought it would be a change to say something nice! I was £240 in credit on my direct debit and was just mulling over whether I should ask for a reduction when I was informed that they were sending me a payment for the entire amount. Apparently if you are in credit by the amount…
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Scottish Power. How long to change internally?
Hi.When my 3yr fix with SP ended in Feb, I didnt get round to instructing them what I wanted to do , so it automatically changed into standard monthly DD pricing. I rang on 7th March and asked for it to be changed to Online saver 13 . Yes, they agreed. I have just had a letter from them confirming this, and saying the new…
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British Gas - Expensive Gas bill or not?
Hi Everyone! Just moved into my mums flat, i'm renting it from her. Sorted out my gas and electric both with British Gas as that who my mum was with when she moved out, so she said to ring them give them the readings from that day and get it set up. Did that, no problems they signed me up on Direct debit for £32 Gas/Month…
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Trying to figure out gas usage
I am trying to work out my mothers gas usage, she is currently paying £53 a month. Figures are as follows 6744kw 68 days Feb 2669kw 92 days Dec 0412kw 92 days Aug 9739kw 81 days May 0063kw 07 days Feb 19,627kw 340 days Current price plan is Websaver6 And she is in credit Need to figure out if its viable to switch and save,…
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To switch or not after 6 months?
We moved house 6 months ago, and when we moved, we changed from the previous owners supplier (Scottish Power) to nPower who we had before we moved. When we switched, someone came to read the meter. We paid by montly direct debit of £115, but when the six-monthly bill came last week, we have underpaid by approximately…
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Who is watchdog for utilty companies?
Hi guys If I am having problem with utilities companies like british gas who should i go to next if its unsolveable? Obviously im tryin to solve it directly first Ta
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Question about a keycard meter thingy
My new home has an EDF Electric meter with a blue stick thing. I tried the stick in the meter, but it showed a debit of £16.10, so therefore no electric. I'm not living there at the moment, but want to make a start with the wallpaper stripper and electric sander. So i phoned EDF and asked what i have to do, they've sent me…
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what would you do - british gas muddle up
Hi There, Rented a property for a couple of years, when I moved in gas was supplied by british gas, so I set up an account and paid the bills - no problems. After a year or so, I had a letter from british gas, saying my account was being transferred to another supplier. As i'd not requested any change, I rang them up, at…
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HELP...Serious problems with British Gas.
Right. Please bear with me as this is a bit a of a complicated story :( In May 2008, myself & my partner moved into a property owned by his mum & started renting. We set up accounts for gas & electricity with British Gas in his name, receiving 2 account numbers (one for each fuel). We then moved out and into our own…
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British gas
ACCOUNTS DEPARTMENT ISSUING BILLS FOR OUTRAGEOUS AND INCORRECT AMOUNTS I wonder if there are any other British Gas and Electricity Consumers out there who have received over the past 12 months incorrect and outrageous bills? Our payments to BG are all done on a Monthly Direct Debit which takes into account the usage of…
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HELP fire installed incorrectly for back boiler. Advice needed.
I bought my house in 2005 and have had my baxi bermuda back boiler serviced every year since under a homecare agreement. The boiler was installed by the previous owner by a supposidly reputable company in 2001. Every year the boiler has passed its service no problem- until today. When the fire was removed to service the…
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Wrong gas amount?
Hi, I moved into my current house on 16th Oct and gave British Gas a meter reading of 8998. We started on the energy smart scheme. IN December we got a bill for just under £70 which they took out via direct debit which I didn't know about - that got refunded. We got a late payment reminder recently for a £378 bill dated…
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Single rate tariff with an Economy 7 meter - which companies offer this?
... Or a free replacement meter Which energy companies will allow you to have single rate tariff if you have a dual rate Economy 7 meter fitted, or failing that, will install a single rate meter for free. So far I've found out that:- British Gas will offer single rate with an E7 meter and doesn't need to replace it. EDF…
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At war with my Ex over bills!
Hi all I need some help, My partner and I have split up after 4 years we lived together for the best part of 3 years. He moved out of our rented house full of promises to pay his half of everything for another month so I could find a flat. Needless to say he has not kept his promise. There was extra money in the joint…
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Being chased over a debt that's not mine.
I moved into a flat Summer 2009. When I moved into the flat I received a letter from Eon saying please contact me regarding the electricity supply. I contacted Eon and they said that there was a mistake, they don't supply my apartment, they supply the apartment below (Apartment 1, mine is Apartment 2) and my supplier was…
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Are nPower wrong?
Hello, I've read lots of the threads about Electric heating so sorry to start another, but I'm looking for some advice. I've just moved into an old 1 bed mid floor converted flat above a shop. The standard energy report I got when buying was pretty damning. I have an old electric storage heater in the living room and…
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Bit confused what readings I should give...
I'm currently with EDF and only moved into the new house in October. I have an accurate electricity bill for one full quarter, but not for gas as they billed it from 11/11/10-29/01/11 when the gas man came and did a reading. I'd like to check and see if I can make any savings with another supplier, but not sure if I should…
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Scottish Power cancellation charge - within optout period
Basically Scottish Power want to charge me for switching (was on Energy Saver 9), I used Uswitch on the 1st April ..... I enquired about changing before March 31st and was told I would basically be charged if I moved before thus I waited until April 1st to change. Thus using Uswitch on April 1st I changed to British Gas 13…
