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Who is watchdog for utilty companies?
Hi guys
If I am having problem with utilities companies like british gas who should i go to next if its unsolveable? Obviously im tryin to solve it directly first
Ta
If I am having problem with utilities companies like british gas who should i go to next if its unsolveable? Obviously im tryin to solve it directly first
Ta
I've just started entering the competitions (July 07). When I win I'll update this signature. Look on the bright side, I shouldn't have to update it very often.
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Tell us some more details, e.g. what's happened, what you've done so far, and we'll try to help."Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.0
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Ofgem is the regulator for the gas and electricity sector.
They're usually a last resort though for consumer complaints (as issues with regulators tend to move slowly). If British Gas has an alternative dispute resolution scheme (ADR), you may have to go through that first.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Hi,
We have a utilities board that should be able to help you, so I'll move your query across there for you.
Good luck.
Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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Ofgem is the regulator, as stated above, but do not deal with consumer complaints.
The Energy Ombudsman may be able to help you - dependant upon what your problem is - but, as said above, don't move particularly quickly even when they can
Consumer Focus / Consumer Direct may also be able to help you (particularly if you are under threat of disconnection)0 -
ofwat for water....waterboards are utilities too!:D0
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