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British Gas disconnected me, I'm not the bill addressee?
Hi guys Sorry to ask for help in my first post but a bit confused. I moved into this rented property around 7 months ago. I was informed by a neighbour that they pay annually, but as to the validity of this I don't know as its a group of students. Today I returned home to find the gas had been disconnected and fitted with…
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British Gas Prepayment Nightmare
Unfortunately I am moving into a rented property that has a BG prepayment meter and a normal electric meter. Anyway I rang BG to arrange to get a new smartcard by the time I move in 18/04/2011 this was the 12/04/2011. Rang today just to double check all was well and found out that BG hasn't even done anything so I am still…
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Moving to house with electricity only - estimated bills????
I've found a few similar posts to this but most people seem to be looking at costs of installation as well as running costs so I was hoping somebody might have a bit more info. I'm currently househunting and have so far limited myself to viewing properties with gas central heating as I'm in a place with electric heating at…
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De-Energized Meter - Having trouble signing up with NPower
One month ago I moved into my home as a tenant, and I am still trying to create a account with a energy supplier. I am trying to create an account with NPower, but they cant add me to their system until we provide them with certain reference numbers which are apparently on the bills of the previous supplier, none of the…
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npower fuel estimate
I joined Npower when we moved into a rented house on 14 Sep 10. The property had previously been with Npower and after supplying them the meter readings for gas and electricty they estimated £70 a month for 2 people living in a 3 bedroom house. We like to think that we are energy concious we dont leave lights on or leave…
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'why would my estimated bill for the next year be over £400 cheaper than last year?
We just moved out of a house, where we had been supplied by npower for two years. As the direct debit had been set at the wrong level at first, we built up a debt of £338, and our direct debit was switched to £172 a month ten months ago. We despaired at this, obviously - for a small two bed bungalow with two adults and two…
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N power charging us to stay with them
Hi i wonder whether this is the norm. My daughter has always been with N Power, she has recently moved house. She phoned N Power to inform them and they said that was fine. Then out of the blue she gets a letter saying in order for her to stay with N Power she needs to pay £42.50 (roughly cant remember) for them to change…
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EDF customers...PLEASE check your bills
Received Gas bill this morning and the only reason i scrutinised it was because of the high bill(down to the harsh winter of course). Anyway i also saw that i was charged on the Standard tariff. The problem here is that i changed(on-line) to Online saver V8 way back at beginning of March for gas and electricity(i am a dual…
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Help!!
I am currently with First:Utility and do all my billing online. I have always been in credit and submitted my meter reads on time. I get my bills taken by Direct Debit every quarter. i have just recieved a gas bill from them to advise I owe £597!! I phoned them and asked and they said that their system errored in JUNE last…
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Gas Calcs Check Please
Both our gas and electric bills are astronomical (always have been high, but now ridiculously so) but before I do anything else, could someone please confirm that Swalec are calculating the gas correctly. We're on an imperial meter (clearly says cubic feet on it and installation stickers from 1992) and this is how the bill…
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Advice on NPower Issue
Hi There Hopefully comeone can offer some advice on this for me. We have been with NPower for a year now and from April - December my monthly payments (Gas & Electricity combined) was £98. I got a ltter back in December saying I was almost £400 in credit and they were reducing my monthly payments to £21. At the time I…
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EON Prepayment Debt - I have no receipts
Hi, I just got a call from EON about a debt of £118 for my prepayment meter, which I'd disputed. It is apparently for Gas, between July and Sept 2010 and they want me to provide receipts of payment - if I cannot then I must pay up because as the woman told me it's my responsibility to keep those receipts. The chances of me…
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electric meter change
i have just had my electric meter changed to a new one with built in clock i have just checked this and found out that they have put this a hour behind in "real time" i just want to say its now 15.16 but its saying 14.16 . can people check theres if been done recently and does it change when the clock goes forward/backwards
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Gas or Electric Heating ??
Hiya, I have a 2 bedroom flat and looking for a new heating system to be installed. I have gas piping into the flat, but as it was installed over 12 months ago the service is now "dead". The gas company are saying it needs reconnected, which is classed as a new gas service so will cost £600??? I think this is appauling! Is…
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EON -> British Gas limbo
Hi, provided meter reads to my new supplier (BG) a week ago; BG say they passed the readings on to EON; EON say they haven't received any readings from BG. Does anybody know what the procedure is here? Can I demand a final bill from EON or will they only do that when they receive the readings from BG? Thanks.
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electric supplier for a new build
Any advice please for someone who is choosing an electric supplier for a new house ie this is the initial supplier and not a switch. Not sure if this is a stupid question or not, its just that the many deals out there are for people switching. Or would i get the same deals, simply as a new customer. My first post and…
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Advice on scotish power complaints
Hi there, wondering if anyone can help or advise me please, last april we moved into an all electric appartment and signed up to scotish power, on the phone we were told the bill would be capped at £40 a month for 12 months, because of the size of the appartment we were told it was possible we would use less than £40 but…
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EDF con
Hi, I am so incensed with EDF - signed up July 2010 for a dual fuel tariff Online v6 with a lock in until end June 2011 otherwise I would incur exit charges. Because, in their words, they are customer orientated!!!! and were going to be the last big energy company to increase their prices this eventually happened on…
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E-ON bill for 12 weeks: 350£ !!!
Hi, Just got a £350 bill for 12 weeks! For a two people household, which after a hefty but now small seeming £170 bill for two winter months has used heating very little, not even at all for a month of the 12 weeks period and only uses the washing machine at night-time low-energy costs. I just can't believe that, is that a…
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Npower - wrong rate charged
Hello, I've been tooing and froing with Npower recently as they called up about a month ago saying that we've been charge the night rate for the day time and Day time rate for the night time. So the meter readings were mixed up when we had a new meter fitted (about 4 years ago). As it wasn't our fault we were'nt too…
