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Looking for boiler cover
Can anyone give me an alternative homecover scheme to British Gas for my boiler as it has increased a good £40 py. Apparently it is due to the amount of call outs although the reason for taking it out in the first place is no call out charge. Really it works like a kind of insurance. Is there anyone else or do independents…
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Supplier switch problems
Hi, I'm currently having some issues switching suppliers. After a home purchase I inherited standard tariffs for gas (British Gas) and electricity (EDF). I tried to switch to an EDF dual fual tariff online. A few weeks later EDF contacted me to inform me that the switch had failed because they could not contact my current…
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1st Bill from EDF cant be right???? Help
Hi All. Just had my first bill from EDF and it seems to be wrong? I signed up for the online saver 7 tariff with quidco, think it was the £75 bonus. But i cant remember the prices per unit. Below is my first bill 11 dec 2010- 21 feb 2011 Electricity used 17406c - 18793 A , units 1387 used. first 178 @ 16.910p =£30.10 next…
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EDF Online Saver V6 - prices going up
Just received the letter from EDF telling me that the prices are going up from 2nd March (winter price freeze doesn't end until June 2011!), we will continue to receive a discount over the standard tarrif of around 2% until June 2011. My question is should I switch to Online Saver V9 which the comparison site suggests now…
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switching help please
I've spent the morning on comparison sites. I have a current average usage of 15278 kw for gas 3058 kw for electric I'm just coming to the end of my contract with Eon I was on fix online5. I've been sent in the direction of British gas websaver 11 by 3 comparison sites but when i go direct from british gas site it says i'm…
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EDF SHOCK! Misleading price increase
Just got my letter from EDF with new prices from 2nd March 2011. They said, and Martin also quotes, 7% increase in energy prices. I am on the Online S@ver v6 Standard tariff and my electricity (no gas) has gone up by 19.4%!!!!!!!!!! Will be ditching EDF ASAP as I feel cheated and misled. StepM
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HELP! hit with a BIG bill to replace boiler...only problem...I have no money
Hi Guys, I'm a part time Landlord (and no we're not all loaded ;P) I just about get by as i've been hit with a lot of maintenance the past few months (double glazing on a property is one thats really going to eat into my savings) Now i've learned one of my properties is in need of a new boiler at a cost of £2500.. I'm just…
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British Gas threaten to tell credit ref agences
Just moved from British Gas to another supplier. 1st call re this, i ring to give final reading, new company said they would, but if i do it, I know they have it. Asked why i was leaving ..I told them, asked for the final figure, woman said she didn't have them available but wait 28 days for final bill, ok i said, as soon…
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Economy 7 - any advice to save money?
I have just realised we are on an economy 7 is our new house, does anyone know how to make the most an economy 7 meter?
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Looks like we have problems with EDF 20/20 meter.
Ever since we had it installed we have had to ring up as they have read the readings the wrong way round. Had our bill today for electric and husband realised it looked like they had done it again so we decided to write it down and check on the times it changed over. Instead of just changing over once so far it has changed…
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UnPaid Gas
I changed my gas and electric supplier last august, I have been paying by direct debit since and have only accessed the bills on line this month. I now realise that my new supplier is only supplying electric. My previous supplier provided both gas and electric and that is what i cancelled with them in the summer and have a…
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Is £90 a month too much
I got my first gas bill today for just over £92 this is only for one months usage. My heating is on about 6 or 7 hours a day (back boiler), I have a gas hob but it is rarely used and have had the fire on low for a couple of hours too. Is it normal for it to be so expensive. The boiler has recently been serviced, could…
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Deal has a month to go. When should I start switching?
I'd be grateful for some help. I'm a novice at switching - the only time I've done it, HE (who I was already with - I'm in their area) offered nearly the best tariff, and it was an instant one phone call switch of tariff, so I took it. I've just had a letter saying tariff Go Direct 3 will end 31st March. I phoned them to…
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are all billing quarters the same?
Do all utility companies have the same billing quarters or does it depend when you join them? i.e. March, June, Sept, Dec etc as I am at present but if I was to change supplier in July would they then be Oct, Jan, April, July etc?
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Broken gas oven - who will repair?
Hi there, We live in rented accomodation and last night the electric tripped out. No problem we thought, we turned it back on at the box and carried on. 20 minutes later I noticed the oven was not cooking dinner and wasn't getting up to temperature. It's a gas oven and I tried again today and the light and fan are working…
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Working out gas
Hi, this is my first post here and I'm looking for a bit of advice. Me and my girlfriend have moved into our first house, rented because our age means we wouldnt easily get a mortgage. Basically, our gas meter is imperial and I can not for the life of me work out a rough guess of our gas use over the last week. It keeps…
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rented accommodation- who pays
Basically long story short... My boyfriend and I have lived in shared accommodation for 7 months now, we're moving out next week due to many issues with housemates. Our names will still be on the tennancy agreement until we find replacements. We understand this and are happy to pay the rent until then. However, one of the…
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E On price capping
Im with E On for gas and electric and i saw in a national newws paper last week about the price capping and im not sure how it works. I sent E On an email asking about capping and what do i have to do to cap until 2014 and theyve just phoneed me saying that if i cap until 2014 they r going to charge me £75 to cap i still…
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Eon & unjustified legal threats
Just a quick warning about Eon. They recently contacted me to arrange an appointment to inspect our gas meter, mystifyingly they also felt the need to threaten court action. If this is is their idea of customer service then I strongly recommend everyone to steer clear of them. Naturally, I'll be changing suppliers and…
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Warrant of Entry Electricity charge £230
A warrant of entry was taken out by my electricity supplier in my name without me knowing. They entered my property to disconnect my supply when was out, picking the locks and leaving a letter they have entered the property but was unable disconnect the supply and will charge me £230 for the warrant. The problem is my…
