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MSE News: Energy panel to tackle disputes set to launch
"The group will bring together key energy players such as consumer groups to put pressure on the big six suppliers ..."Read the full story: Energy panel to tackle disputes set to launch
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E-on - meter reading and bill
I've just had an e-mail from E-on for a meter reading, which is 00290 and the last reading was 00071 on the 16th november, the bill for november was £43, so how can I work out how much this bill due on the 21st February will be? I've used 219 units so then I'm not sure how to work out the khw conversion bit, any help would…
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Scottish Power overcharge on final bill
I switched my supplier from Scottish Power to EDF in November and I had contacted my old supplier in November that I would be doing this and under the ofgem rules would like to reject their price increases. They confirmed to me by email stating my unit rates would not increase in this time. However, after I got my final…
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Magnabooster?
My 89yr old Dad had Scottish Gas out for his yearly service under their monthly care plan he pays. The engineer tried to sell him a Magnabooster as his boiler, which is not 2yr old yet, is rusty. Scottish Gas supplied and fitted the system so surely they are responsible if a boiler of that age is now gettting rusty. My Dad…
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Who Is supplying Electricity to My mothers flat?
My mother moved into a warden assisted flat last May and is worried that she hasn't had an electirc bill yet. She has no idea who the supplier is and the warden apparently just takes meter readings when requested. All the residents in about 60 flats are free to choose their supplier. As she is worried that she may end up…
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Can anyone advise on this series of events...
Hi - I hope someone can take the time to read this catalogue of events with regards to the connection of gas pipe supply to my home, and give a me a bit of advice. This is mainly the email that I sent to British Gas complaints dept. and Gas Ombudsman. Payment made by personal cheque for £629.33 and cleared from account on…
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Eon Pre Pay Meter - Seems really high!
Hi, I have been in my house for 3 years. When I moved in it was a draughty old house and I have spent the last three years draught proofing etc, and hoping that my heating/ electric bills would come down. However, I still find in the winter weeks I am putting in £35 per week on my gas meter. Does this sound right? 3 bed…
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Standing Charges hike - Southern
I get my gas from Southern Electric, the latest bill shows that standing charges have become a major part of the total. The rate went up in December 2010 from 25.57p to 27.97p per day (a 9.4% increase). Tracking back in March 2010 the standing charge went up from 13.36p to 25.57p per day - a whopping 91.4% hike. No…
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BG increase in DD - anyone had similar problems??
I have today received a new bill from BG for gas only. Due to the cold weather before and over xmas, having been in credit for quite a while, I have now obviously gone into debit. I pay by DD and have been paying £29.00 a month for at least the last 6 months. Before that it was £57.00. My latest bill has increased these to…
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EDF Nightmare
My wife has just sold her business, and is trying to get some sense out of EDF energy: she nrmally pays £319.00 per month and more sometimes but they are saying we still owe them after shuttung the account down and getting the final bill. I dont know how clever some of you are but heres a few details of the meter readings…
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Storage Heaters Vs Fan - A check on sums pls
Hi all, and thanks for a great forum! The usual unfortunately, have just moved to a new flat and the storage heaters in the living room aren't denting the cold. I have them to max input, output to min during the day then turned up when i get in and still it's getting chilly by 6pm. The other storage heaters seem to manage…
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EDF Price Rise
I have just came off the phone to EDF giving them my monthly meter reads. I got talking to the advisor about this price hike and he just read me an internal email about what tariffs are affected with this hike. I can confirm Online Saver 7 & 8 will Not be affected by this price rise :D Im actually quite chuffed. :beer:
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Edf v8
My EDF -V6 deal ends in June 2011 the comparison site U-Switch and others say EDF V8 is one of the cheapest on the market at the moment, I'm considering moveing to the V8 deal now and be tied in for another 12 months rather than see my time out on the V6 deal and suffer the price hikes between now and June. fore's and…
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Gas bill confusion
Hello. We are with npower living in a poorly insulated old 4 double bed (+lounge) appartment with gas radiators and hob. Just received our new gas bill for 27/9/10 (estimated 4453) to 13/12/10 (actual reading 4930ft3). This has us using 477ft3 which equates to 15108kWh. We have been billed for first 1329 @ 7.499p and next…
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EDF Energy Online v5 tariff
Hi I am currently on the EDF Online version 5 tariff paying Electricity - 16.37p standing charge per day & 7.29p per Kwh Gas - 25.76p Standing Charge per day & 2.721p per Kwh I have done used comparison websites & it doesnt seem that any of them can save me any money. I do know that the rates go up in March but just wanted…
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Letter from Siemens?
Hi all, Just wanted to check this was legit. Receieved a letter today from Siemens saying that they have been unable to read our gas meter for a year and want me to ring/email them to tell them my meter readings. We get our gas and electric thro Scottish Power which is mentioned on the letter. I normally give them my meter…
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British Gas homecare (boiler flush)
I have had an engineer out today as we are not getting hot water (only warm) he all but condemned our boiler due to its age. He said that the heat exchanger is scaled up and this is preventing heat exchange to take place , however after he left I googled the problem and found something called power flushing that removes…
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10,000 kwh of electricty per year, please help.
Just had my yearly review from EDF and apparently i used just short of 10,000 kwh of electricty last year. We live in a semi-detached house with 3 children and our heating source is gas central heating. I can't understand where all the energy is going. We have a biorb fishtank thats on all day and just the usual household…
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How long do ofgem take to respond?
If i sent them a complaint today, how long before someone contacts me? All the website says is someone will contact me shortly when i had submitted my complaint.
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Southern Electric -no bill for 19 months
Letter I plan to send to Ombudsman. Has anyone else had anything similar happen to them? What was the outcome? On moving into a new house we requested a pre-payment British Gas meter removed and the supply taken over by Southern Electric who was our previous supplier. This was completed in June 2009. On arranging the take…
