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Letter from Siemens?

Nara
Nara Posts: 533 Forumite
Hi all,

Just wanted to check this was legit.

Receieved a letter today from Siemens saying that they have been unable to read our gas meter for a year and want me to ring/email them to tell them my meter readings.
We get our gas and electric thro Scottish Power which is mentioned on the letter.

I normally give them my meter readings via the internet every quarter and we pay a monthly DD to them.

I don't remember the last time someone read my meter it could have been over a yr ago, i guess the strange thing is if they haven't read my gas one then what about my electric one? since they are both next to each other i presume they would be done at the same time.
Mind you the last guy who came to read them wasn't keen as they are in a cupboard outside full of spiders:rotfl:
They said i can email them the reading?? but why should i have to email them when i alrdy email Scottish Power the readings every 3 months? thats what seems a bit weird to me.

Any advice? I have no problems emailing them my reading it just seems a bit strange since i do that every 3 months anyway to SP and if they send someone round to check i am telling the truth about the readings then why can i just email them this one without them checking?

Thanks..

Comments

  • spiro
    spiro Posts: 6,405
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    Suppliers use many different companies to read meters these days and Siemens as one (normally in the east of england).

    Even if you submit readings on line and if you send Siemens on now at some point someone will need to come and physically read it.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Premier_2
    Premier_2 Posts: 15,141
    10,000 Posts Combo Breaker
    Forumite
    The gas meter needs to be read at least once every 2 years, whilst the electric one only needs to be attempted to be read once every 2 years. These are terms in the suppliers licence agreement.

    Even though the meters are next to each other, and even if you buy the supplies from the same supplier, it would not be unusual to have two separate meter readers reading them.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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