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Npower - Change of billing date
I have been receiving 6 monthly bills online since July 2009. i.e. July 09, January 10, July 10. For some reason Npower sent me a bill in December for the period 19/7/10 to 10/9/10. Has anyone else had this and do you know why? Thanks
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Ridiculous Direct Debit increase... can this be right?
Hi everyone Just a quick question, I moved over on to Npower's online tarriff in March last year and received our first bill in July (Npower owed us £74). After this bill, Npower reduced our monthly payment down to £48. I have just (after much chasing up !) received a more recent bill and we owe Npower £14 but they want to…
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Meter Readings Wrong Possible
Electricity (kWh) Gas (kWh)* Bill period: 23/12/10 - 21/01/11 * Number of days: 30 * Total Daily Elec: 216 * Average: 7 * Total Daily Gas: 465 * Average: 16 Charged: £20.23 * Bill period: 19/11/10 - 22/12/10 * Number of days: 34 * Total Daily Elec: 214 * Average: 6 * Total Daily Gas: 3255 * Average: 96 Charged: £120.25 Not…
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has any British Gas customer been able to register their Nectar Card with them?
the site's been having technical difficulties for a while, rds,
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Ongoing battle with British Gas - any advice appreciated!
Hi everyone, My fiance and I switched to British Gas in June last year, and our first direct debit was taken at the end of July - we hadn't actually received a bill but just assumed it was lost in the post or something. However, we didn't received a bill in August either and the first we knew was when £250 was taken out on…
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Price Protection
Do you think it's a good idea to sign up to a Price Protection deal for 2 to 3 yrs such as E-on is offering?
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Can British Gas increas prices while in process of switching?
Hi there, On the 30th November I have applied to switch my dual fuel from British Gas to EDF. I have received the final bill with the new prices from 7th December to 6th January. After speaking with one of the managers of British Gas I was told that because I did not call British gas to inform them of my switching because…
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Whose left to announce a price increase?
Have Scottish Power done this yet?
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New customer, direct debit diff. to quote
Hi, I've changed to Npower for gas and electricity through simply switch. The quote for both paying through direct debit per year was approx going to be £156 yet I have now received confirmation that the supply has swopped over, and my direct debit is going to be £74 per month!! What to do??
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Heating water - Heating oil or imersion?
Hello, Wondered if anyone could help. We live in an area with no mains gas. We use heating oil for heating the central heating and water. Since nov 2010 the price of the oil has doubled to about 7o p per litre and I'm wondering whether it would be cheaper to heat the water by the immersion heater. We heat the water once a…
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MSE News: Claim Npower billing blunder refunds
This is the discussion thread for the following MSE News Story: "Hundreds of thousands of households who were victims of a massive gas charging error are still to reclaim £20 million ..." Read the full story: Claim Npower billing blunder refunds
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High Gas Bill for 18 days - Help Please
Hello, I have just received my final bill from British Gas as I am switching to EDF. The bill is £142.94 for 18 days. I live in a small two bedroom flat in London. We probably have had the heating on for under half a day throughout that period. They say we have used 125 imperial units equal to 3944.72 Kwh. First 132.00 kWh…
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Why wont British Gas allow EDF to supply my energy?
I asked BG in November to let EDF have my supply, this was when i moved into a new property. The woman said fine, they will hand over the supply within 28 days and i would be sent a final bill for the period that i moved in. 3 phone calls and 3 emails latr i have recieved a third letter from EDF stating that British Gas…
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Npower refund calculations are wrong! Get an extra refund
WhatNpower have refunded millions of customers millions of pounds because they incorrectly charged too much. I requested a detail breakdown of my refund and I then registered a complaint with them as I thought the calculation they used to 'correct' their previous 'mistake' was wrong. They agreed and refunded me more money.…
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what is night storage heating?
Hello everyone. my husband and i are moving into our first rented flat soon. it has night storage heating. now, i don't know what that means, is it more expensive?I know we only have electricity and not gas and have budgeted £100 per month for the 2 of us. Is that a reasonable amount for 2 adults living in a 2 bedroom, 2…
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Internet comparison sites Vs suppliers quotes are different & calculating annual use
Dear All, After suffering a price hike for a monthly DD for dual fuel from Scottich Power from of £110 to £168 pm I decided to try and get smart and compare energy prices. From never having read a meter in my life I have now calculated the number of units we currently use per week (for the past 4 weeks I've taken a reading…
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Cold Weather Payments
I still havnt recieved my weather payments-i think im due 4 of them according to my postcode. Is it right to be this late getting them? I cant afford to put any more money on my gas meter-i literally havnt got any. If anyone knows when the payments will be made id be really grateful.:(
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Scottish Power are keen.
I received this email yesterday. I think it is better for me if I provide quarterly readings (and new bill) every 90 days not 80 days as this would involve me in paying an extra 10 days at the primary rate as opposed to the cheaper secondary. The lengths they will go to in order to extract more money out of you. Or am I…
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at a total loss
I have just moved into my new new house & received a card apparently from EON saying they had an appointment missed & would call again please ring them to advise when convenient. This i did & arranged for who i thought to be eon come round. It wasnt in fact EON it was man from a company that fit the electricity meters &…
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not sure economy 7 tariff is worth it
I appologise if this has been asked but there are so many threads on economy 7 i couldnt sift through them all ok, so im moving into my new house soon which is electricity only and has storage heaters / economy 7. ok thats great BUT where i currently live i have never used the storage heaters and it is not as well…
