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Being billed for the wrong electric meter
I moved into a new flat (rented) about 2 months ago at which point the agent (on behalf of the landlord) read the electric meter and showed us which one it was in a communal area (the serial number on the meter the agent showed us is the one on our bill) Having suspected we were using a lot more electric than we should…
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Boiler trouble...quick efficiency question
I've been having a few problems with my boiler this month and despite having british gas out twice they can't pinpoint the problem. Basically sometimes it just will not fire up leaving me with no hot water or heating :mad: I can't afford to leave it on continuously as it costs over £8 a day (I'm on a prepaid meter), so…
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Switching from prepaid gas/elec to pay monthly
Im currently on prepaid gas and electric with british gas and for a three storey three bed house. Cant grumble with british gas customer service, i lost my gas card recently they didnt charge me for it and sent two `incase`. I think im paying quite high price, £70 elec and around £100 gas a month. After trecking in the…
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Advice please - Are Npower trying it on?
Hi all. Am I correct in thinking that the way these bills with DD are worked out is buy calculating your Annual useage then divide that by 12 then round up to the nearest £ and then that's the Direct debit for the year? Here's the lowdown: Just gone from Npower Signonline 17 to 20 done via DD. Had my latest bill today and…
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Problem with prepaid meter?
Hi Noticed something odd with my prepaid electric meter. Yesterday, I was down to about £1 emergency credit so I popped out and put a tenner on the key - that brought me up to around £1 credit. I checked the meter again roughly 5 hours later and it said £3.50 emergency, although I never put the emergency on and the…
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Track my electric usage
Hi I am looking for some software that I can download were I put my electic metter reading in every week and it will tell me how much I have used each week cheers
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Can I ask the utlity provider to disconnect the utilities?
Hi My sister has taken over the house that we own jointly and changed the locks so I cant enter. The house was left to us by our dad and has been empty since he died. My name was previously down for all the utilities but now I want to take my name off as I dont want to be liable for any bills that she runs up. My sister is…
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Worcester Greenstar 28i Junior
We had a Worcester Greenstar 28i Junior boiler installed August 2009. It's been great - but what a day for it to fail. The re-set button flashes - I hold it in for a few seconds and let go - the green eco light and orange spanner light and red re-set button illuminates for a few seconds - then it seem to burble into life…
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money saving advice needed plz
sorry if this has been discussed before but i cant find anything related. my apartment is freezing, what i want to know is, is it better to keep my heating on constantly at number 1-2 or to have it on for 6-8 hours at number 9? i have quarterly bills and i'm with southern duel fuel. my bill last winter was a killer and i…
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Boiler problem / insurance cover
I'm new to these forums so please forgive me if what I am asking has already been answered. We've got a problem with our boiler (described in the post below with history of boiler since we purchased property) and we currently don't have any insurance policy/cover for it. Basically we think there is a leak underneath the…
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British Gas- increase in DD when account in credit
Hi, I've received an email from BG today with my replacement bill (although I did not ask for a new bill and usually it says my bill is due or ready to view online). In the email it says my direct debit will be increasing for both gas and electric from January. When I have previously received emails of this nature my…
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BG Energysmart monitor
I had changed from WS4 to onlinesaver 3 or whatever it's called (with energysmart) anyways the postie comes along with a parcel and low and behold it is an energy monitor, I had switched to this tariff as there was no tie in, and intended to switch tariffs again after the other companies had shown there hands with regards…
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Pay as you go British Gas card doesn't work-any ideas?
We had our gas meter replaced a few days ago, and were told we had to get a new card from a paypoint outlet. Our nearest outlet gave us a payment card which we dutifully stuck into the meter as instructed. However, when we brought it back to the shop to be topped up they told us the card was invalid. They gave us another…
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Which suppiers have still to hike their rates?
As thread title, please! And so far what have the %age increases been for those who have announced hikes?
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Can British Gas Transfer Debt To Someone Without Their Knowledge?
Hi all, Hoping you can help on this problem with British Gas, on behalf of a friend. “Is it legal/possible for British Gas to transfer a bill/debt from an account holder, to a non account holder, without any confirmation from that person that they acknowledge and accept the debt?” This exact situation has arisen, whereby…
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SCOTTISH POWER plc
Just wondering if anyone else has experienced over estimated bills from SCOTTISH POWER? Just want to know if you have looked at a recent bill and you know your meters have been 'read' providing an accurate 'actual' reading and when you look at the bill SCOTTISH POWERnot only have the 'actual' meter reading but they have…
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Termination Fees/ Exit Penalties on Variable Price Contracts
My current bee in the bonnet, is that termination fees are anti competitive for Variable Price Contracts. I thought it would be a good idea to have a separate thread as this discussion is cropping up a lot,but gets hidden in specific Supplier threads. It would be good to hear from any of the Company Reps what the other…
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Please check your British Gas bill carefully if you've rejected their price hike
Hi Title says it all really. Have been with British Gas for several years for both gas and electricity. I switched to EDF at the end of November using the recent welcome bonus/cashback offer. I also wrote to British Gas telling them: that I was rejecting their price hike on 10th December, that I was going to switch, and…
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Coal Effect Fire or Central heating
Hi All, Hope you haven't too much snow and having to stay in and use loads of that lovely gas. What I wondered is in between putting my central heating on which I do for 4 hours in the morning and 5 hours at night, do I put my coal effect gas fire on, or is it cheaper to put the central heating on? I've heard using one of…
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Can utility providers put up rates without notice
Hi, My energy provider has sent me a bill, it is from June to October and they have put up the prices of the gas, water and electricity without telling me they were going to do this. Is this allowed? The gas prices have gone up massively also, as in from 0.0382 to 0.35. is this justifiable? Thanks
