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Energy

Archives for May 2010

EDF - Rates round the WRONG way....!
:mad::mad::mad: I have been incorrectly charged for my DAY and NIGHT RATE - Being charged the wrong way round since AUG 08...! Executive Liaison have not resolved this. Energy Ombudsman cannot comment on a 'Suppliers Billing System' Vincent DE_Revaz has not resolved this.....! WHAT DO I DO....???:mad::mad::mad: I am…
nPower driving me up the wall!!
Hi, Need some advice please - so I noticed last month that since about January I have been paying £506 a month on Gas & Electricity - so, I called up nPower and said why the heck am I paying so much?? the guy stated that my house uses up a lot of Gas supply......not that I remember! Anyway, I told him that all the bills…
Edf incorrect billing
I have been incorrectly charged for my DAY and NIGHT RATE - Being charged the wrong way round since AUG 08...! Executive Liaison have not resolved this. Energy Ombudsman cannot comment on a 'Suppliers Billing System' Vincent DE_Revaz has not resolved this.....! WHAT DO I DO....??? I am thinking about paying £85 and going…
Is it cheaper to use gas or electricity to boil a small amount of water?
I recently used an electricity meter-register device I borrowed from the library to see what electricity everything in the house used, after a shockingly large bill this winter. To my surprise the thing that used the most electricity was the electric kettle, way more than anything else including the hoover and hairdryer.…
Gas & electric Rep help needed...
have a commercial property fitted with a u16 gas meter and also an electric meter. property is being changed to 4 flats so therefore require 4 different gas and electric pay as you go meters... currently whole building running on 1 meter... n power for electric.. and southern electric for gas. question is will gas and…
Electric panel heater replacement
Hello, I'm just in the process of buying a new flat. I noticed during my viewings that the living room has a big, old electric heater on the wall. This area doesn't get gas, so I wondered if I could change this monster heater for something a little nicer to look at and more energy efficient, while still heating the room.…
First Utility: No DD set up but say they've taken payment?
Been reading through all the F:U (wish I'd given that acronym more thought before I signed up) posts - having a slightly different problem with them myself so thought I'd start a new thread. I transferred to them about two months ago, don't have smart meter so have been submitting my reads when they request them, and…
Twelve bed student house - best deal?
Hi, I'll be moving into a twelve bed student house in about a month's time, and so I'm starting to think about what we're going to do about all the utilities. I've never had to organise anything like this before, so I've no idea what "package" to go with, and which supplier to use! I presume we'll be in the ~insanely high…
Advice- first time bill payer!!
Hi I am just about to move out of my parents home and in to a rented flat with my boyfriend. Im trying to fiure our roughly what I should anticipate putting aside each month for bills. We're moving in to a 2 bedroom flat on the 1st floor (i.e. a flat below us), have 1 bathroom with standard shower and bath and an en suite…
First Utility - be warned !
I switched to First Utility a year ago because I was fed up with receiving wildly inaccurate guestimate bills - despite the fact that they were not the cheapest First Utility seemed like a good idea as they used a smart chip which tells you exactly how much electricity or gas you are using ensuring that your bills are 100%…
help pls, advice on electric combi boilers
HI i am hoping to buy a house but the problen is is that it's all electric and currently has storage heaters. I hear these aren't very good and was wondering if any you knew about electric combi boliers, i had read old threads on here but that's it they are old i didn't know if newer technology had improved these and if…
edf charging 4 times as much as last year?
This is for a friend and it is actually a business account with EDF not a home one as it is his workshop - sorry if I am in the wrong place on here! Last year for the winter quarter his bill was around £400, this year it is £2000. They estimated the bill but he checked it against the meter and the reading is not far off.…
Electric central heating
Hello everyone.Hoping for advice.We are moving to a new flat soon(hopefully) which has a salvia boiler that obviously controls the central heating.Has anyone got experience of this system?Costs etc as opposed to gas or storage heaters.
HELP PLEASE We are being charged £120 a month for our electricity :(
Hi im new to this ( i only joined today) but i really need help or advice. We moved into our flat just over a year ago at first we were being charged £30 a month for electricity( we are all elec no gas) after 6 months they told us we were in massive debt and needed to pay £150 a month, we couldnt afford this so agreed to…
I am being denied access to my elec meter, please help
hi, started renting last week, flat, letting agent says i can not see elec meter, he said an electrician comes in few weeks, gets reading, emails him, and its dealt with as i receive a bill. what are my rights? he said my supplier is southern electric, i called them up, they said they have no record of me or my address on…
I dont know what Im doing!
Ok, due to changes in family circumstances, heres the situation. Im soon to be living in a 2 and a half bedroom house, semi detached, double glazed and central heated. There will be four of us in that house. Me, mother, 2 sisters. One sis and mum will be housebound. House is in my name-rented. I start work soon. Other sis…
Warning - NPower Online Sign Up Glitch
:( If you sign up to NPower via their website and select the Go Fix 2 tariff, you end up being allocated the standard rate tariff instead. When I received my welcome letter confirming my switch to them, the tariff quoted was their standard tariff price rather than the Go Fix 2 tariff I had selected online. I telephoned…
7.5 kwh per day?-electric monitor question
my local library are lending out electic monitors for a 2 week period-the type that registers your exact usage from the meter and gives an indication of how much you are using and the cost. installed it yesterday and had great fun going round turning things on to see how much it goes up and down. read the blurb and it…
BG Meter please help
We have just had a British gas meter fitted due to us getting into debt with them and it is taking ridiculous amounts for the debt off when we try top up the card, on Thursday we topped up £10 and it took £9 straight away, on Fri we put on another £10 and it took another £9 so I phoned up british gas and found out that…
How much should my bills be?
Hello We've just joined Eon and they have sent us a bill through, but it is wrong as they have used estimated readings. Here are the readings they should be: Electricity 39301 on 5 April 39927 today Gas 2905 on 5 April 2949 today Can anyone work out for me what the bills should be as I haven't a clue. Thanks, Sam

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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