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Boiler instalation quote - information required
I have today had British gas round to give me a quote for have a new boiler installed and some other minor works. the man who came round took all the details of what I wanted etc then asked if he could log on to his computer to input all the details. He asked lots of questions about the house sec.. then one final question.…
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Economy 10 times + Npower
I have been for the last 3 months trying to get the peak/off peak times for E10 out of Npower it's taken phone calls and an official complaint but tonight I received this email Anyone understand those figures. I thought you got 5 hours at night 02:30am-07:30am and then an afternoon boost and an evening boost but I didn't…
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help with boiler installation please
My sis had her boiler condemned by British Gas and even though I recommended she get qoutes from others she has used B.G for years and had faith in them. BG man (BG1) came to give her a quote (£3,300 :eek: ) for new condensing a boiler,said it was 2 man job for 2days and payment due on the day the job finished. Only one…
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How much is your combined energy bill?
Hello All We are curious to know what typical bills might be for other familys. There are 2 adults and one 9 yo in ours, paying scottish power 163.50 per month. Things are getting tight so we are reviewing our spends. TIA:D Hue
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EOn DD Hike
Just some advice please, I have just received (like many it seems) a note to say my DD is going up, now i have no doubt behind the logic in why they want to, my question centres around a statement made by the Eon employee who i was talking to. I said why cant i keep DD the same and if i go into red then i can pay off on…
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Why am I getting charged Electricity from 2 different suppliers at the same time?????
I moved into a new place with a couple of mates at the end of July this year, we signed up to British Gas for Electricity and everything seemed to go through ok...... We only just got a bill from British Gas, I assumed it would come at the end of October as we signed up for quarterly billing but the bill we got said we had…
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Comparison sites - check your figures
I've switched supplier twice in the past and it was a thoroughly unpleasant experience - both times it went horribly wrong and I was left wishing I hadn't bothered. However, in the current market I want to pay as little as possible to the oligopoly that is our energy industry in the UK. Unfortunately all these switching…
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2Emails from Scottish Power saying they are doubling my direct debit..
I received an email from Scottish Power last week informing that my DD was being increeased from £39.00 to £96!! I checked the meter and inputted the details and low and behold my account was actually in credit by about £40! So I emailed them and they emailed back saying that the DD was remaining the same and would be…
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Gas transportation charges
My house is 5 years old, and when it was built, the pipelines were not installed by transco, but by a private firm which charges the gas suppliers for using them. Some gas suppliers pass on this charge to the consumer, and some don't. Up to now I have been with EDF energy, as previously they haven't passed on the charge.…
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Scottish power price-fall tariff
I have read on here that some customers on this tariff have heard from Scottishpower to say that at the end of October they have been put on a Fix it For Free tariff, I have not heard any of this, am I to assume that they have done this without telling me ?
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Southern electric prompt payment discount
Just to make anyone aware who uses it, we are with southern electric and it appears that even though they have increased their prices twice this year they have also cut their prompt payment discount twice from 4.3% in feb to 3.5% during april and now down to 2.5% . Hitting us all ways. If they were not the cheapest i would…
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Finding an electrical and gas supplier on prepayment
Hi Im trying to change from my british gas electrical supplier and scottish power gas supplier to a cheaper one but i just dont understand all the tariffs. I was thinking to go with ebico because i pay 84p oer week charge of my electric does anyone know the cheapest prepayment electrical and gas supplier
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Any suggestion please...
Hi All, Me and my husband moved into a 1 small bedroom flat (only electricity) a year ago. The previous tenants were with Eon & have Economy 7 so we just carried on as we dont know anything at that time about the market. We used to pay £55/month. Fortunately, I found this website and started to switch to Scottish Power in…
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getting a gas meter checked
For a long time now, I've been worried that my gas meter is registering far more gas than I actually use. I've asked to have it checked, but was told that if they checked it and found it to be accurate, I'd have to pay £70 - which I really can't afford. Is there any way to get a gas meter checked free - or at least,…
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If You Were In Charge Of Ofgem What would You Do
Many posters have come up with good suggestions as to how the energy companies should be regulated and the consumers interests protected. If I were Mr Ofgem for a day I would 1. Ensure all meters were read at least twice a year 2. All price alterations were announced no later than 7 days before they were due to come into…
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Energy Price Capping
Hi All, I read that there may be a price cut in fuel prices early next year. If this happens I'm wondering if those who have capped their prices will see a reduction in their bills or are they locked into the capped rate?
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New Home, low user, what Gas & Elec?
I used Energy helpline and Moneysupermarket. Both pointed me to NPower Sign On-line 14. British Gas Click Energy 6 also was up there. The thing with both of these is that I'm tied in for 12months. If I don't stay for 12months then I won't get the price reductions. The problem being if they hike their prices I cannot…
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Gas bill gone up again whilst in credit
Hi I am with British gas and my bill has just gone up a second time this year to £82 a month for a small 3 bed semi. However I am £90 in credit, this credit would cover the increase for the next quarter anyway so should I phone BG and ask them to leave my direct debit alone. Can I even do this? £82 seems rather a lot for…
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EON Meter Fault - Help please
Hi there, We have just moved from our flat and phoned Eon to give our final meter reading. The lady at Eon said it didn't sound correct and confirmed that our meter has been on a night rate since 2004 and that it looks as if we will have to pay the bill for the last twelve months (apparently they can only claim 12 months…
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atlantic gas & electric backdating price rizes
Hi, I received a letter from Atlantic, for gas and electric combined telling me that prices had risen nearly 30% and 20% respectively and that it applied retrospectively. They had in effect backdated the rise over 2 months. I phoned them and the girl told me that she knew nothing about the retrospective price increase, but…
