-
Exhaust warranty
Hi So first off I'm not sure if this should be in this catagory or motoring so apologies if I'm in the wrong place I purchased a car from a private seller in July 18.. recently when the car is stationary with the engine running the exhaust has begun making a rattling/vibrating noise The seller had a new exhaust fitted in…
-
Data Protection Compensation
Hi, first time posting on here, looking for some realistic advice on compensation. Lloyds banking group messed up my contact details and put my wife's email address and mobile number on to my profile with them. We have a joint account with Lloyds, but this also lead to her receiving information about my sole account with…
-
enforcing a CCJ against halfords
Hi, Long story short, I made a 'small claim' using the money claim online service, against my local Halfords autocentre for some bad mechanical work. Halfords did not respond to the claim in the given time frame and I therefore requested a CCJ. This was awarded through a 'judgment in default.' Since receiving this letter I…
-
White goods extended warranty
Considering that my washing machine & tumble dryer both have 10 year parts warranty cover is there insurance cover for labour only? I have used domestic and general previously, but how would I go about claiming for labour costs to repair both machines if they are more than two years old?
-
Paying to return duplicated order
I purchased some clothing online and while paying for it their server crashed so left it for 10-15 minutes to see if I received a confirmation email. I did not so I placed the order again noting that my basket still had the items in so this had not cleared like it normal would after placing an order. I received a…
-
Vision Express 60 day money back guarantee...by cheque...why?
I recently bought some glasses from Vision Express. I wasn't happy with the glasses and so I asked for my money back - as per their 60 day money back guarantee. First the lady who was dealing with me said 'its over £300, so I need to clear it with my manager'. She came back about 5 minutes later and told me that 'because…
-
Faulty New Car on PCP
Hi, Looking for some advice..... I have SE 95 polo in the off white colour with black roof and wing mirrors. I love the colour and how it drives but it’s got many problems. It been in the dealership once before, it currently back in the dealership and I had the following answers from them via a video and text. No phone…
-
Body Shop at home HELP
ive never used this site before so pls bare with me I signed up to body shop at home whilst an offer was on to get started kit for £30 instead of £45. then tonight I got a message on Facebook saying that tomorrow I would have to pay £15 as I didn't meet £600 sales. my "manager" claims she told me this on the phone which I…
-
Scammed by private watch seller
Hi Just need some advice on a watch listed online but which i privately purchased and paid for by bank transfer upon exchange. Seller was selling a used luxury watch for 1.5k and was advertised in good working order with a recent service, which in luxury watch terms means a full strip and replacement of key parts. The day…
-
Help with an invoice
Hi all. Hoping someone can help. My mother in law recently had a cleaning company round to her house for a domestic clean with the idea of it becoming a monthly thing. On their website they charge £15 per hour + a £12 petrol charge for clients living over a certain distance away. The managing director came to the house and…
-
Argos - Consumer Rights Act 2015 contradiction?
Hi All, Can someone shed further light on my query. I have submitted in the format requested on the sticky What did you buy? iPhone 6s When did you buy it? Argos Where from? In store How did you pay? Credit card What went wrong? Device stopped working and will not turn on or charge. No signs of wear on device. Device was…
-
CCJ against Paypal
Hello, I have had a PayPal account which was limited 9 months ago. Since their TOS says that they could hold my money for 6 months, I respected their decision and decided to wait until July 2018. It has been almost 9 months and they still continue to hold my money for no reason. I have called PayPal UK and EU numerous time…
-
Argos is at it again with price hikes despite Martin reporting them
I got stung by Argos earlier this week. Payday is coming - so Argos has done a gigantic price hike across the website. I was looking to purchase a Samsung J3 for £129.95 from Argos. Even more expensive than buying it directly from Samsung themselves, but I wanted the coverage of buying it from Argos. It has now jumped up…
-
Should labour be part of a recall fix?
I have a set of MTB forks that have been recalled for a simple fix. The advice was to contact the local dealer and get it booked in. I have done this, but the bike shop want to charge me £25 labour. I understand this will not be done for free, but surely as it is a recall the labour charges should be borne by the…
-
Circulon pans - lifetime guarantee
This company offers a 'hassle free' lifetime guarantee. The pans are not cheap. I have a frying pan which is no longer non-stick, and has become impossible to use as all foods stick to it during cooking. I have contacted Circulon (I can't go back to the retailer as they no longer deal with Circulon pans) and they asked for…
-
Private Seller - misleading sale, admits it, what can I do?
Hi, I bought a bed frame sold as super king size for £100 via Gumtree. Communication was by text message, and I have screenshotted all of it. I collected the bed and took it home, and realised it isn't Super King size, it's probably king size (seller denies), it measured 64 inches wide, and a super king is 72 inches. It…
-
ServiceBox - Right to cancel
Hello, trying to help my Mum, she took out a 2 year contract with service box back in August 2018, she wants to cancel. She has called them but told her she couldn't and to check the small print I have looked at the small print, which has a clear section on cancelling within a 14 day cool off period, but its not clear on…
-
Amazon issue
Please move if in wrong place... I ordered 3 trance CD's & 1 PS4 Game (Black Ops 4) off amazon to my work address (Suffolk County council post room) never had any issue's before they always deliver to us.. 1 Cd has arrived (Friday) Other 3 items Amazon tried to deliver today (Council is closed Sat/Sunday they know that) so…
-
Beware SCS and fitters!
With SCS ads everywhere on TV, it may be a good time to remind fellow consumers of the risks they run when using the company’s outsourced fitting service. Earlier this year they sent us a shockingly bad fitter and it took ten weeks, four room clearances, untold emails and phone calls, plus three very tense store visits to…
-
Promised a Refund then Refused by Insurance Company
Hi people. I've been visiting this website for a while but this is my first time posting. I am looking for a little advice if anyone could be so kind. Basically, I had a change of address with my insurer and refused their requote. I was advised that my policy would be cancelled in 7 days. 10 days later, after buying a new…