Data Protection Compensation

Djb442

Hi, first time posting on here, looking for some realistic advice on compensation.

Lloyds banking group messed up my contact details and put my wife's email address and mobile number on to my profile with them. We have a joint account with Lloyds, but this also lead to her receiving information about my sole account with Lloyds and my Bank of Scotland credit card (part of the Lloyds banking group).

Now my wife is aware of my sole account and my credit card so there hasn't been any major impact here, and no financial loss. However there was potential, if my wife wasn't aware of these accounts, that it could've seriously damaged our relationship etc.

It's caused me mild distress because I didn't know how it'd happened. I have made a complaint because I want it investigated.

Lloyds/HBOS were very apologetic over the phone and said they'd be back in touch within a couple of days with an explanation and an offer of compensation.

What I really want to ask is what is acceptable as a compensation offer? Am I looking at a token £30 or more?? Just because my wife knew about the accounts doesn't make it right, it's like if criminals got my bank details but didn't use them....they shouldn't have had the details in the first place!

Many thanks to you all!

baza52

seriously?
nothing bad happened and nobody got hurt.
If your details had been compromised it would be a different story just like if you had knocked down a Nun carrying a basket of kittens in your car today you would be pretty distressed.
Thankfully what could have happened did not.

powerful_Rogue

Start browsing Right Move for your next property. You're in for a windfall with this one.

Djb442

Think you're missing the point

Djb442

Nobody would be hurt if you GP phoned and gave me your medical records, doesn't make it right does it! {Edited by Forum Team}

baza52

Djb442 wrote: »

Nobody would be hurt if you GP phoned and gave me your medical records, doesn't make it right does it! Pretty poor response keyboard warrior

What would the "compensattion" be compensating you for tho? Your wife knew about your accounts so no harm was done was it.
If my medical records were disclosed to my wife when she knows about it anyway then no harm would come from that either.

Would i deserve compo?

baza52

Djb442 wrote: »

Think you're missing the point

Read what you typed again and ask yourself if you are over reacting

"Now my wife is aware of my sole account and my credit card so there hasn't been any major impact here, and no financial loss. ."

photome

baza52 wrote: »

Read what you typed again and ask yourself if you are over reacting

"Now my wife is aware of my sole account and my credit card so there hasn't been any major impact here, and no financial loss. ."

Yes but there was some mild distress, that must be worth a few quid;)

Fosterdog

photome wrote: »

Yes but there was some mild distress, that must be worth a few quid;)

I'm mildly distressed at the thought someone thinks they deserve compensation for a non issue, can I claim compo from OP for it?

I'm also mildly distressed because I have to walk to work today and it's very very cold out there, who should I put that claim in to?

Djb442

I'm mildly distressed at the thought someone thinks they deserve compensation for a non issue, can I claim compo from OP for it?
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They told me they would arrange compensation- I haven't asked for it. I thought asking for an opinion on here I'd get some serious advice based on facts not on whatever someone wants to moan about.

BoGoF

By playing the 'mildly distressed' card it sounds like you are wanting more than a 'token £30'. Seems the consensus is no compo would be appropriate.