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Data Protection Compensation
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You might get £100 if you are lucky.0
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Just an update compensation offer was £650 and then £15 for phone calls made.
£665 total ����0 -
That's a completely ridiculous amount of money for the error that was made, as a shareholder I'm very disappointed that Lloyds would hand over so much money for nothing.0
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I'm also a shareholder and it's not nothing- they said the potential impact it could've had was reflected in the offer.0
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The key word there is 'potential', the actual impact was zero.0
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marliepanda wrote: »In barely 3 working hours. Amazing isnt it...
Amazing AND unbelievable!0 -
I guess OP will not be browsing rightmove with that pittance!
For contextHi, first time posting on here, looking for some realistic advice on compensation.
Lloyds banking group messed up my contact details and put my wife's email address and mobile number on to my profile with them. We have a joint account with Lloyds, but this also lead to her receiving information about my sole account with Lloyds and my Bank of Scotland credit card (part of the Lloyds banking group).
Now my wife is aware of my sole account and my credit card so there hasn't been any major impact here, and no financial loss. However there was potential, if my wife wasn't aware of these accounts, that it could've seriously damaged our relationship etc.
It's caused me mild distress because I didn't know how it'd happened. I have made a complaint because I want it investigated.
Lloyds/HBOS were very apologetic over the phone and said they'd be back in touch within a couple of days with an explanation and an offer of compensation.
What I really want to ask is what is acceptable as a compensation offer? Am I looking at a token £30 or more?? Just because my wife knew about the accounts doesn't make it right, it's like if criminals got my bank details but didn't use them....they shouldn't have had the details in the first place!
Many thanks to you all!0 -
3 hours? The complaint was raised on the
24th. Very good by Lloyds0 -
Not sure why people think the offer is unbelievable. I was given £300 compensation by my bank for online services being unavailable for a few days. No losses caused, no greater impact on me and was all done over a 10 min call to see what the issue was.
Its part of the guidance they receive from FCA I believe, on how much compensation to offer and what factors to take into consideration.You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0
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