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Over 1 year wait for uniform printing
Hi, looking for some advice. I'll do a timeline to summarise the details. Feb 2017 bought and re-branded a retail business March 2017 ordered 9 polo shirts and 3 hoodies with company logo and staff names and paid for the whole thing June 2017 6 polos and 2 hoodies arrive. Order 3 extra tees July 2017 the 3 extra tees…
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Buyer on amazon won’t return item
Hi there. I sold a laptop at the end of last year on amazon, the buyer, through amazon, told me the laptop arrived broken and they requested a refund. I gave them a refund but the laptop hasn’t been returned to me. It has been almost six months now and amazon have simply stopped replying to my emails. Does any one have any…
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Gold bracelet has no hallmark
My wife went out today and purchased a gold bracelet at a cost of £376 on her credit card from a well-known national jeweler. When I examined it this evening, I was unable to find any trace of a hallmark. On the receipt, the item is noted as 'Bracelet', no mention of gold. I was under the impression that all gold and…
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HD channels issue
I've suspected it ever since HD was introduced that HD channels would simply be normal definition and the standard channels would just be shittified quality. Conclusive proof came today when watching Top Gear on Dave. It was like watching something on youtube. No idea what the HD version was like because I do not have that…
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Aparthotel - apartment repossed
Hi, First time poster here. My Fiance has booked an apartment in Liverpool for her hen do, the 30% deposit has been paid (via Credit Card) and she has been keeping up to date with reviews etc. Recently she has noticed a massive increase in negative reviews and horror-stories of people's experience with the company. The…
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Green Motion
Dear Sir or Madam: Please find attached pictures, I have booked a car through Green Motion car rental Before I took the car, I was asked to pay unlimited mileage ( was not online at the time), then I had to pay £143 for 4-day insurance (I was not aware of it) 800 pounds of excess fee , on top of £166, a total of £309 for 4…
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Goods not delivered then some arrived damaged
I shall try to keep this as brief as possible but am wondering where I go from here really. I ordered just over £300 of wall panels from an online retailer paying by PayPal with a specific delivery date needed. This was accepted by the company and specified on my online receipt. I paid for delivery. On the day of delivery…
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Guaranteed4less AKA Advanced Global Productions
Hi all, I just wanted to put this out there. I bought 2 electric scooters through Amazon from Guaranteed4less AKA Advanced Global Productions for Christmas 2017 and since then one of them has broken 3 times and the other one 4 times, after having to send them back 7 times between them in less than 4 months, of course, I…
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Wedding Dress Cancellation - a long time ago!
Over two years ago, I ordered a wedding dress and bridesmaid dresses and in total, paid off 70% of the outstanding amount. Unfortunately the wedding was cancelled and I moved to a different address. It was quite an upsetting time so to be honest, the dress was the last thing on my mind. I didn't collect the dress and had…
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Faulty Ink Cartridge
Hello All I need a bit of advice please if anyone is able? I have owned an Epson Workforce printer for 3 years (Now out of warranty). I brought a replacement ink cartridge from Tesco last week, only for ink cartridge to leak in the printer and it's now completely unuasable. I have contact Epson straight away, requesting…
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Sports Direct - Sharp Business Practise?
Overheard someone talking about this the other day, neighbour has also been 'done' by them - now had same experience... Got 2 pairs Karrimor walking shoes from Sports Direct website. One pair obviously faulty, 2nd had sharp piece of loose hard (plastic?) between heel moulding & lining. Emailed them re return postage & they…
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Item arrived damaged, they offered me a voucher but then put the price up
Hi everyone, I ordered an item online and it arrived damaged. I contacted support and they offered me a voucher to the exact same amount. I accepted the voucher as I was going on holiday the following day and wouldn't be in to accept a replacement. When i returned from my holiday i went to re-order the product and saw they…
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Argos - paid 50% Card & 50% Gift Card
Hi all, Last week I purchased an item using my debit card and a gift card. I now have to take the item back as faulty but from memory, I think Argos give you your card payment back but give the amount you have paid with the gift card as an Argos voucher. I've been thinking - is this correct?
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Missold burglar alarm
Hi, An elderly relative of mine received a cold call and agreed to buy a burglar alarm for £500 with a monitoring contract of £69 per month for 5 years on a small terraced house worth around £100k. She realised after signing that she couldn’t afford the cost and rang up to cancel within the 21 day cooling off period and…
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£9 charge for cancelled tickets?
Hi, I'd bought 2 tickets to see Kenny Rogers as a present for my dad. Unfortunately we've now been told that the event is cancelled due to him having health issues. I paid £105.40 for the 2 tickets in total, but have only been refunded £96.40. That means I've paid £9 for the benefit of having been disappointed at the event…
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Reputation of Southall Travel Company
Dear Community As anyone had any experience of using Southall Travel.co.uk We have just booked a 3 week holiday package to the Maldives with them in January 2019, which includes flights with BA and seaplane transfer. We have paid a deposit. We are just a bit concerned about it, after reading a few accounts that people have…
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Just Eat
Hi I ordered a meal from just eat on 14/2 /2018. The restaurant then rang and asked for more money as it was out there area for free delivery so I cancelled and of course no food was delivered I have asked on several occaisons for a refund and they keep saying yes but still no refund Would it now be possible to issue a…
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Delivery Rights - BoilerJuice
Hello everybody! I recently ordered some heating oil using BoilerJuice, and paid a £25 early delivery fee. The delivery was not made, and I later found out that the suppler claimed that their standard-size vehicle could not fit down our lane. We have however had heating deliveries for the last twenty years to our house,…
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Legal query: who has the legal responsibility here?
I bought a food item from a well known UK shop. The food I bought wasn't prepared correctly and broke my tooth and ultimately I had to lose that tooth. Along the line I had a lot of pain and repeated infection due to the broken tooth- I wont detail it here but safe to say it was really disturbing. I complained to the…
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Company sent goods twice even though I told them they had made a mistake?
Hi all, I got an email three weeks ago confirming an order for a bike that I bought in January. When I saw this email, I called the company to tell them they had made a mistake, I already had the item, and that to my knowledge, I had only paid for one . However, the person I spoke to said that my account showed that…
